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Hyatt Regency Merida Hotel

4.0 star property
4-star eco-certified hotel near Yucatan International Convention Center

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Photo gallery for Hyatt Regency Merida Hotel

Outdoor pool, sun loungers
Aerial view
Serves lunch and happy hour
Lobby
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking included
  • Gym

Explore the area

View in a map
Avenida Colon Esquina Calle 60, Mérida, YUC, 97000
  • Yucatan International Convention Center
    ‪3 min walk‬
  • Paseo de Montejo
    ‪3 min walk‬
  • Mérida Cathedral
    ‪3 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Club Room, 2 Double Beds

Executive lounge

Club Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed

9.0 out of 10
Wonderful
(59 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Double Room

1 bedroom, minibar, in-room safe, individually furnished

Guest Room, Double Room

8.8 out of 10
Excellent
(48 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Executive lounge

Club Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

1 bedroom, minibar, in-room safe, individually furnished

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(8 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, individually furnished

Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(14 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency)

Suite, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Mérida

Mérida Centro stay.At this Mérida Centro hotel, you'll be within a 5-minute walk of Yucatan International Convention Center and Paseo de Montejo. La Plancha Park and Mérida Cathedral are also within 2 miles (3 km).

What's nearby

  • Yucatan International Convention Center - 3 min walk - 0.3 km
  • Paseo de Montejo - 3 min walk - 0.3 km
  • U.S. Consulate General Mérida - 5 min walk - 0.5 km
  • Parque Santa Lucía - 2 min drive - 1.9 km
  • Mérida Cathedral - 3 min drive - 2.2 km

Getting around

  • Teya-Merida Station - 27 min drive
  • Mérida International Airport (MID) - 21 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Crabster - ‬3 min walk
  • ‪Yerba Santa - ‬6 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪ASAI Japanese Cuisine - ‬2 min walk

About this property

Hyatt Regency Merida Hotel

4-star eco-certified hotel near Yucatan International Convention Center
Hyatt Regency Merida Hotel offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 9149 square feet (850 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Hyatt Regency Merida Hotel. Self parking is free.

This 4-star Mérida hotel is smoke free.

  • 1 building
  • 286 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Meeting rooms
  • 9149 sq ft of conference space
  • 850 sq m of conference space
  • Built in 1994
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hyatt Regency Merida Hotel offers 286 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas and include desks. Televisions come with premium satellite channels.

Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 400 to 500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Premium channels
  • Satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1200 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 400 to 500 per person
  • Pet fee: MXN 1200 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Hyatt Merida
Hyatt Hotel Merida
Hyatt Merida
Hyatt Regency Merida
Hyatt Regency Merida Hotel
Merida Hyatt
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Regency Merida
Hyatt Regency Merida Hotel Hotel

Hyatt Regency Merida Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 652 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

sonya

Liked: Amenities
Disliked: Property conditions & facilities
The room was so dirty. I took many pictures and showed it to the front desk person. They were nice and gave me another room but this stay left me with a bitter taste... I also try to make reservations at the famous restaurant Le petit chef and they could not accomodate me...
Stayed 2 nights in Jun 2025

10/10 Excellent

Shari, Chelmsford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great location near the main pedestrian street...but some distance 915-20 minutes to center by foot. It's a lovely, clean modern hotel, with a rooftop pool and bar. They could use a bit more shade around the pool area, though. Would be good to add some umbrellas there. Merida is really hot!! it was 101 degrees F every day we were there.
Stayed 3 nights in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything perfect
Stayed 2 nights in May 2025

10/10 Excellent

Fang

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 1 night in Jan 2025

10/10 Excellent

uribes

Stayed 4 nights in Apr 2025

10/10 Excellent

PAUL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an ideal lo ation, the staff is superb and I had a great stay in Merida. I will definitely return.
Stayed 7 nights in Apr 2025

10/10 Excellent

Pablo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and lounge staff was also great
Stayed 8 nights in Apr 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was about a 20 minute walk to the Cathedral, and many shops and restaurants. Shopping centers in front and back of hotel. I drove from Cancun and getting to the hotel was a little tricky. The colonial buildings and houses were amazing in downtown centro Merida overall it was wonderful, also drove to Progresso which was only about 45 minutes away, wonderful beach and food.
Stayed 2 nights in Apr 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service
Staff is excellent, gracias!
Stayed 2 nights in Apr 2025

10/10 Excellent

Roberto Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place for family
Stayed 2 nights in Apr 2025

10/10 Excellent

Delsia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay!! Service excellent!!
Stayed 1 night in Apr 2025

10/10 Excellent

STEVE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay at the Hyatt!
Stayed 1 night in Apr 2025

4/10 Poor

Carolina, Chicago

Travelled with family
Disliked: Cleanliness
very humid in the room, even with the air conditioner on.
Stayed 1 night in Dec 2024

6/10 Okay

Leo Pido

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Very good location in down town very safe area an beautifull town
Stayed 7 nights in Mar 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient if you are traveling to paseo montejo
Stayed 2 nights in Apr 2025

10/10 Excellent

Olanrewaju

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Apr 2025

10/10 Excellent

Leonel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best options in Merida. Close to Paseo Montejo and various touristic attractions. Service from Victor, Enrique, Angel and excellent Chefs Alam and Silvano at Peregrina and Lounge Club at 17th floor made the difference. Although there was some A/C issue at my room the front desk staff worked diligently and solve the issue and offer another room. Worth the money.
Stayed 6 nights in Apr 2025

10/10 Excellent

Nancy, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Mar 2025

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Mar 2025

2/10 Terrible

Mark, Terrace

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good blankets. Room was old
Stayed 2 nights in Mar 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service
It is OK
Stayed 1 night in Mar 2025

8/10 Good

Luanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025