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Grand Fiesta Americana Chapultepec

5.0 star property
5-star luxury hotel near Paseo de la Reforma

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Photo gallery for Grand Fiesta Americana Chapultepec

Front of property
Property amenity
Banquet hall
Junior Suite, 1 King Bed, Park View
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Spa
  • Room service

Explore the area

Map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590
  • Chapultepec Park
    ‪5 min walk‬
  • Angel of Independence Monument
    ‪14 min walk‬
  • Auditorio Nacional
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬

Room options

View all photos for Grand Club 2 Double, Park View

Premium bedding, down comforters, minibar, in-room safe

Grand Club 2 Double, Park View

  • 34 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club, 1 King Park View

Bar (on property)

Grand Club, 1 King Park View

  • 34 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Park View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Park View

  • 36 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

  • 32 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View

  • 34 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club King

Bar (on property)

Grand Club King

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club, 2 Doubles

Premium bedding, down comforters, minibar, in-room safe

Grand Club, 2 Doubles

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Mexico City

Reforma stay.Within a 10-minute walk of this Reforma hotel, you'll find Paseo de la Reforma and Chapultepec Park. Angel of Independence Monument and Auditorio Nacional are also within 2 miles (3 km).

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Chapultepec Park - 5 min walk - 0.5 km
  • Angel of Independence Monument - 14 min walk - 1.2 km
  • Auditorio Nacional - 3 min drive - 2.3 km
  • World Trade Center Mexico City - 4 min drive - 4.2 km

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Chapultepec Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪Sodome - ‬2 min walk
  • ‪Los Panchos - ‬2 min walk
  • ‪Central de Pizzas - ‬4 min walk
  • ‪Las Hijas de la Tostada - Anzures - ‬1 min walk
  • ‪La Décima - ‬3 min walk

About this property

Grand Fiesta Americana Chapultepec

5-star luxury hotel near Paseo de la Reforma
Grand Fiesta Americana Chapultepec offers its guests a full-service spa, a 24-hour health club, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A sauna, spa services, and multilingual staff are also featured at the luxury Grand Fiesta Americana Chapultepec. For a fee, parking is available.

This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 20 levels
  • Built in 2001
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Fiesta Americana Chapultepec offers 203 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Spa 19th has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (MXN 180 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 550 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 550 for adults and MXN 300 for children
  • Valet parking fee: MXN 180 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products.
    Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Grand Fiesta Americana Chapultepec Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 809 out of 1016 reviews
Rating 8 - Good. 145 out of 1016 reviews
Rating 6 - Okay. 37 out of 1016 reviews
Rating 4 - Poor. 10 out of 1016 reviews
Rating 2 - Terrible. 15 out of 1016 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Esther

Stayed 1 night in Feb 2025

10/10 Excellent

Robert, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and well appointed. We liked the location because of its proximity to the park, museums, and the neighborhoods of Polanco and Roma Nte.
Stayed 3 nights in Feb 2025

4/10 Poor

Jonathon

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

We stayed in a large suite on the 10th floor which I believe made us eligable for the continental breakfast and snacks and deinks from 5pm-11pm (which basically was our dinner). Amazing views and we had everything we needed and more. The location right across the street from the Park was great for us. Only thing is that the temperature in the had to be 18C+ which was a bit hot for us in combination with the heavy blankets. Overall, a fantastic hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anmol

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overall good stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Sabas Edgardo

Stayed 3 nights in Feb 2025

10/10 Excellent

AVELINO, Monterrrey

Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! Staff was professional and friendly. The room itself was spacious, clean, and very comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Yuridia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great the room was comfortable, across from Chapultepec and close to shopping and dining.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rosa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean. Staff was friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Giulio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall, went with a 9 month old baby. No problem at all.
Stayed 3 nights in Jan 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic honeymoon stay

Fantastic service. My husband and I spent several days of our honeymoon here. When I mentioned that fact to the concierge, that evening there was a nice note and chocolate covered strawberries and red wine to share. Very thoughtful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Patricia, CABO SAN LUCAS

Stayed 4 nights in Sep 2024

10/10 Excellent

sharon

Stayed 2 nights in Jan 2025

10/10 Excellent

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and clean. I really like the property and the services. I didn’t like the prices of the food in the restaurant and the massages, too pricey.
Stayed 3 nights in Jan 2025

10/10 Excellent

svjatoslav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Excellent facilities, Great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Grand Fiesta Americana Chapultepec! Great location for visiting the world class anthropology museum, park and area shops and hotels. Loved our room on the 17th floor, where we got a real bird’s eye view of much of the city. Staff was great - very helpful and professional. We highly recommend it.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jung Bin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very attentive, spacious room and very clean. Highly recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very good location. The proximity to Chapultepec Forest is wonderful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Irene Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent centrally located hotel.

From the moment I stepped up to the front doors, my stay was fabulous. The hotel has a set of motion operated sliding doors that were so clean I almost walked into them. As soon as I entered the lobby I was greeted, offered assistance, and easily checked into my room. All staff were extremely friendly, helpful and accommodating. The concierge tried to get me some hard to acquire tickets, and even though he was unsuccessful, I appreciated the kind effort. The hotel is directly across the street from the park, a short walk to the Chapultepec Castle, the Museum of Anthropology, the Modern Art Museum, the Botanical Garden, the zoo, and the hop on hop off bus. The neighborhood is upscale, clean, and I never felt unsafe. The Paseo de la Reforma, the main avenue, can be accessed all the way to the Palacio de Bellas Artes and other museums in that area.
View of the park and castle from my room.
Stayed 3 nights in Jan 2025