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Grand Fiesta Americana Chapultepec

5.0 star property
5-star luxury hotel near Paseo de la Reforma

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Photo gallery for Grand Fiesta Americana Chapultepec

Front of property
Property preview
Junior Suite, 1 King Bed, Park View
Lobby
Food and drink

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Room service

Explore the area

View in a map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Place, Angel of Independence Monument
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Park View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Park View

9.0 out of 10
Wonderful
(6 reviews)
  • 36 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club King

Bar (on property)

Grand Club King

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club, 2 Doubles

Premium bedding, down comforters, minibar, in-room safe

Grand Club, 2 Doubles

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club 2 Double, Park View

Premium bedding, down comforters, minibar, in-room safe

Grand Club 2 Double, Park View

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club, 1 King Park View

Bar (on property)

Grand Club, 1 King Park View

  • 34 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 1 King Bed

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About the area

Mexico City

Reforma stay.Within a 10-minute walk of this Reforma hotel, you'll find Paseo de la Reforma and Chapultepec Park. Angel of Independence Monument and Auditorio Nacional are also within 2 miles (3 km).

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Chapultepec Park - 5 min walk - 0.5 km
  • Avenida Presidente Masaryk - 8 min walk - 0.8 km
  • Chapultepec Castle - 10 min walk - 0.9 km
  • Angel of Independence Monument - 14 min walk - 1.2 km

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Chapultepec Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪Los Panchos - ‬2 min walk
  • ‪Sodome - ‬2 min walk
  • ‪LA NUEVA DECIMA CANTINA - ‬3 min walk
  • ‪Fonda de la Nalgona - ‬3 min walk
  • ‪totte para todos - ‬2 min walk

About this property

Grand Fiesta Americana Chapultepec

5-star luxury hotel near Paseo de la Reforma
Grand Fiesta Americana Chapultepec offers its guests a full-service spa, a 24-hour health club, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A sauna, spa services, and multilingual staff are also featured at the luxury Grand Fiesta Americana Chapultepec. For a fee, parking is available.

This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 20 levels
  • Built in 2001
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Fiesta Americana Chapultepec offers 203 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Spa 19th has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (MXN 180 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 550 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 550 for adults and MXN 300 for children
  • Valet parking fee: MXN 180 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products.
    Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Grand Fiesta Americana Chapultepec Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 814 out of 1005 reviews
Rating 8 - Good. 131 out of 1005 reviews
Rating 6 - Okay. 29 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Love location, very friendly staff and very clean room.
Stayed 4 nights in Nov 2025

10/10 Excellent

JOANA, henderson

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, excellent location and a beautiful hotel
Stayed 4 nights in Oct 2025

2/10 Terrible

sugana

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms were no good
Stayed 2 nights in Sep 2025

4/10 Poor

Patricia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property is certainly not a 5-star hotel. The service that I received from the Front Desk (especially Sebastian) is absolutely horrendous. This is our first stay and certainly our last time. We will certainly not come back and we certainly do not recommend this hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Mexico!

Great stay at Mexico. Really nice hotel and the location is perfect.
Stayed 3 nights in Jun 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely worth visiting

Everyone was very helpful and incredibly friendly. The hotel is also very well located.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gissele

Stayed 3 nights in Aug 2025

10/10 Excellent

Eliab

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and high end service
Stayed 4 nights in Aug 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t recommend this hotel enough!! The hospitality was excellent! It was my first time in Mexico & I really enjoyed it. Would definitely stay here again. Can’t wait to be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Aug 2025

10/10 Excellent

bernardo

Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Lap Tak Adrian, San Ramon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet place , nice
Stayed 1 night in Aug 2025

10/10 Excellent

Andres

Stayed 5 nights in Jul 2025

10/10 Excellent

YOU

Stayed 6 nights in May 2025

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink was clogged when I got there.
Stayed 3 nights in Jul 2025

10/10 Excellent

amjad

Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Fendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

ANDRES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot go wrong with Fiesta Americana. They keep there high standards anywhere you go. Keep it up
Stayed 4 nights in Mar 2025

10/10 Excellent

Bryan

Stayed 3 nights in Jul 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Gerardo

Stayed 1 night in Jun 2025

10/10 Excellent

Mara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Elegant, great service, super clean!
Stayed 2 nights in Jun 2025