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Hilton Mexico City Reforma

4.5 star property
4.5-star luxury hotel near Palacio de Bellas Artes

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Photo gallery for Hilton Mexico City Reforma

Indoor pool, outdoor pool
Property preview
Presidential Suite, 1 King Bed | Living area
Executive lounge
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub

Explore the area

View in a map
Avenida Juarez 70 Colonia Centro, Mexico City, 06010
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Palacio de Bellas Artes
    ‪8 min walk‬
  • Place, Zócalo
    ‪3 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 282 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for One king bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One king bed

9.0 out of 10
Wonderful
(72 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master Suite)

Suite, 1 King Bed (Master Suite) | Living area

Suite, 1 King Bed (Master Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Shower, hair dryer, towels

Junior Suite, 2 Double Beds

9.4 out of 10
Exceptional
(14 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 double beds

2 double beds

2 double beds

9.4 out of 10
Exceptional
(123 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Mexico City

Heart of Mexico City.A stay at this Reforma hotel places you steps from Alameda Central and within a 10-minute walk of Palacio de Bellas Artes. Also, Paseo de la Reforma is within half a mile (1 km) and Zócalo is within 2 miles (3 km).

What's nearby

  • Alameda Central - 2 min walk - 0.2 km
  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Palacio de Bellas Artes - 8 min walk - 0.8 km
  • Monument to the Revolution - 10 min walk - 0.9 km
  • Zócalo - 3 min drive - 1.9 km

Getting around

  • Juarez Station - 5 min walk
  • Mexico City Buenavista Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪El Cardenal - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Taquería El Caifán - ‬1 min walk
  • ‪La Cervecería de Barrio - ‬1 min walk
  • ‪Peltre Loncheria - ‬1 min walk

About this property

Hilton Mexico City Reforma

4.5-star luxury hotel near Palacio de Bellas Artes
Hilton Mexico City Reforma offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and a meeting room. Event space at this hotel measures 11840 square feet (1100 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the luxury Hilton Mexico City Reforma. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

  • 1 building
  • 459 guestrooms or units
  • 27 levels
  • 3 dining venues
  • 11840 sq ft of conference space
  • 1100 sq m of conference space
  • Built in 2002
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Hilton Mexico City Reforma offers 459 accommodations with MP3 docking stations and minibars. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Spa Alameda has couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

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Sheraton Maria Isabel Mexico City Reforma

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The price is CA $207
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includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (MXN 180 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MXN 220 per day)
  • Valet parking on site (MXN 220 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 399 for adults and MXN 205 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1085 per pet, per stay, plus a deposit of MXN 5000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 399 for adults and MXN 205 for children
  • Fee for in-room wireless internet: MXN 180 per night (rates may vary)
  • Fee for in-room wired internet: MXN 180 per night (rates may vary)
  • Self parking fee: MXN 220 per day
  • Valet parking fee: MXN 220 per day
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1085 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Mexico City
Hilton Mexico City Reforma
Hilton Reforma
Hilton Reforma Hotel
Hilton Reforma Hotel Mexico City
Mexico City Hilton
Mexico City Hilton Reforma
Mexico City Reforma
Mexico City Reforma Hilton
Reforma Hilton
Hilton Mexico City Reforma Hotel Mexico City
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Mexico City
Hilton Mexico City Reforma Hotel Mexico City

Reviews

Hilton Mexico City Reforma Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 826 out of 1057 reviews
Rating 8 - Good. 150 out of 1057 reviews
Rating 6 - Okay. 41 out of 1057 reviews
Rating 4 - Poor. 15 out of 1057 reviews
Rating 2 - Terrible. 25 out of 1057 reviews

Reviews

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great hotel in an amazing location
Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean building friendly staff, food options at the lobby are excellent other options within 2 minutes walking distance, easy access for transportation.
Stayed 6 nights in Jun 2025

10/10 Excellent

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very nice! The room was clean and the
Stayed 1 night in Jun 2025

10/10 Excellent

TRINIDAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cerca de todo . Muy seguro limpio . Y tranquilo . Los restaurantes buenos . Y muy amable el personal . Caminando recorres todo el centro de México
Stayed 4 nights in Jun 2025

10/10 Excellent

Armando

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival the staff was welcoming and friendly. A day or two later the staff heard our son was sleeping on the couch and rolled in a extra bed for him which I though was considerate and awesome. They made our stay great. Thank you!
Stayed 7 nights in Jun 2025

10/10 Excellent

Ana Luz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 1 night in Jun 2025

10/10 Excellent

Alvaro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service and restaurants in the hotel are great. Only problem was we were too far from a lot of site seeing places.
Stayed 1 night in Jun 2025

10/10 Excellent

Juan Jose

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the service in the breakfast restaurant was incredible. The waiters, especially Luis Correa made our stay enjoyable. the secnd day he already knew what we were going to ask. The food was fresh and delicious. the person preparing omelettes, was also very customer service oriented and memmorized our requests. this is one of the reasons we keep coming back.
Stayed 7 nights in May 2025

10/10 Excellent

Michelle

Stayed 2 nights in May 2025

6/10 Okay

Ray

Travelled with family
It was in a quiet area of downtown Mexico City. There was lots to do in the area just by walking.
Stayed 3 nights in May 2025

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe and clean I like the new update rooms much better the before
Stayed 3 nights in Apr 2025

2/10 Terrible

Irma

Stayed 1 night in May 2025

10/10 Excellent

Nora, Escalon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that it is within walking distance to many places to see and visit. Getting transportation is also easy. Very comfortable and clean place to stay. It is very safe.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Walking distance to El zocalo and Reforma. Great dinning options. Super friendly staff!!
Stayed 8 nights in Apr 2025

10/10 Excellent

JESUS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Veronica

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very neat, nice && welcoming
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lizette

Stayed 1 night in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Apr 2025

8/10 Good

Valentín

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel . Such amazing staff and the location couldn’t be better . Also the in house food options are some of the best food you’ll have in Mexico City !
Stayed 4 nights in Mar 2025

10/10 Excellent

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great and very centric to several places within walking distance, however, the staff is the reason to go back. Super friendly and genuine.
Stayed 4 nights in Apr 2025

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the staff are very friendly and helpful, which made the experience more pleasant. The property itself is nice, and getting around the area is easy thanks to convenient transportation options. That said, there’s definitely room for improvement in certain areas to make the stay even better.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jonathan

The internet didn’t work. I had to leave early because of it and they basically said it wasn’t reason enough for a refund.
Stayed 15 nights in Mar 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really close to some cool historical sites, all within walking distance. Street vendors are across the street at the park. There is lots to see around the hotel.
Stayed 3 nights in Apr 2025