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Hilton Mexico City Reforma

4.5 star property
4.5-star luxury hotel near Palacio de Bellas Artes

Choose dates to view prices

Photo gallery for Hilton Mexico City Reforma

Indoor pool, outdoor pool
2 double beds
Terrace/patio
Lobby
Executive Room, 1 King Bed | Executive lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub

Explore the area

Map
Avenida Juarez 70 Colonia Centro, Mexico City, 06010
  • Alameda Central
    ‪2 min walk‬
  • Paseo de la Reforma
    ‪3 min walk‬
  • Palacio de Bellas Artes
    ‪8 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

  • 76 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Business Suite, 1 King Bed

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master Suite)

Suite, 1 King Bed (Master Suite) | Bathroom

Suite, 1 King Bed (Master Suite)

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 double beds

2 double beds

2 double beds

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • 282 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One king bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One king bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

Heart of Mexico City.A stay at this Reforma hotel places you steps from Alameda Central and within a 10-minute walk of Palacio de Bellas Artes. Also, Paseo de la Reforma is within half a mile (1 km) and Zócalo is within 2 miles (3 km).

What's nearby

  • Alameda Central - 2 min walk - 0.2 km
  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Palacio de Bellas Artes - 8 min walk - 0.8 km
  • Monument to the Revolution - 10 min walk - 0.9 km
  • Zócalo - 3 min drive - 1.9 km

Getting around

  • Juarez Station - 5 min walk
  • Mexico City Buenavista Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪El Cardenal - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Parque Alameda - ‬1 min walk
  • ‪Taquería el Caifán - ‬1 min walk
  • ‪La Cervecería de Barrio Alameda - ‬1 min walk

About this property

Hilton Mexico City Reforma

4.5-star luxury hotel near Palacio de Bellas Artes
Hilton Mexico City Reforma offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and a meeting room. A fitness center, a sauna, and spa services are also featured at the luxury Hilton Mexico City Reforma. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Mexico City hotel.

  • 1 building
  • 459 guestrooms or units
  • 27 levels
  • 3 dining venues
  • 1100 sq m of conference space
  • Built in 2002
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Hilton Mexico City Reforma offers 459 accommodations with MP3 docking stations and minibars. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers.

This Mexico City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

SPA Alameda has couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, French, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (MXN 180 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MXN 220 per day)
  • Valet parking on site (MXN 220 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: MXN 399 for adults and MXN 205 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1085 per pet, per stay, plus a deposit of MXN 5000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 600.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 399 for adults and MXN 205 for children
  • Fee for in-room wireless internet: MXN 180 per night (rates may vary)
  • Fee for in-room wired internet: MXN 180 per night (rates may vary)
  • Self parking fee: MXN 220 per day
  • Valet parking fee: MXN 220 per day
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1085 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Mexico City
Hilton Mexico City Reforma
Hilton Reforma
Hilton Reforma Hotel
Hilton Reforma Hotel Mexico City
Mexico City Hilton
Mexico City Hilton Reforma
Mexico City Reforma
Mexico City Reforma Hilton
Reforma Hilton
Hilton Mexico City Reforma Hotel Mexico City
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Mexico City
Hilton Mexico City Reforma Hotel Mexico City

Hilton Mexico City Reforma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 827 out of 1063 reviews
Rating 8 - Good. 152 out of 1063 reviews
Rating 6 - Okay. 46 out of 1063 reviews
Rating 4 - Poor. 14 out of 1063 reviews
Rating 2 - Terrible. 24 out of 1063 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Jason

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Long wait to check in. Poor staff communication with guests. They are tiny like a train car . Charge for everything and don’t provide much of anything except for soap.
Stayed 8 nights in Feb 2025

10/10 Excellent

Maria Amelia, Riverside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

alfredo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in the heart of mx great location
Stayed 4 nights in Feb 2025

6/10 Okay

marco

Liked: Cleanliness, staff & service, room comfort

Not so Goo

Hotel comfort is good, secured building and access. Furniture was stained and old. Food was good and service was excellent. Bathrooms need updating, as there are tiles that are all cracked, Tubs are super high so you can slip when coming out, very dangerous for an older person or kids. Next time im back in Mexico i will definitely look for a different hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Erik, HOUSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Feb 2025

10/10 Excellent

Benita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area is great! Service was wonderful. Only thing was that the water took forever to heat up.
Stayed 4 nights in Feb 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location although the restaurants do not offer Vegan options.
Stayed 1 night in Feb 2025

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, location and staff
Stayed 4 nights in Feb 2025

10/10 Excellent

tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with fantastic staff. On site bar and dining options.
Stayed 3 nights in Feb 2025

10/10 Excellent

HYUNWOO

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

K. Michael, Coeur d Alene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in February, at the end of a longer trip. First visit to this hotel. Stayed based on reviews.
Stayed 1 night in Feb 2025

8/10 Good

Guadalupe

Stayed 3 nights in Feb 2025

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by walking
Stayed 2 nights in Feb 2025

10/10 Excellent

Vianney

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Mariela

Stayed 3 nights in Feb 2025

10/10 Excellent

Syed, Pittsford

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location is very convenient to key historical places, restaurants, etc
Stayed 4 nights in Feb 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved my stay here.

Amazing place. Super elegant, clean, and safe!! It’s close to everything in the downtown area. I loved it. The view from my room was breathtaking.
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria de Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lorena at the front desk, Jaime the concierge, Nayeli the concierge and Victor waiter in lobby/bar were professional, friendly and very helpful.
Stayed 7 nights in Feb 2025

4/10 Poor

John, San Antonio

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dated, in disrepair, the LOUDEST in room AC and generally worn out. Maddening low water pressure, had to ask front desk to turn thermostat controls on from their auto control, sporadic internet, late check in, (3:40 instead of 3:00), on site breakfast restaurant does NOT accept reservations from the hotel. This place was something else……25-30 years ago. NEVER AGAIN
Stayed 3 nights in Feb 2025

4/10 Poor

Jason

Stayed 8 nights in Feb 2025

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

JUAN Antonio

Stayed 4 nights in Feb 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Love the view, staff and conditions
Stayed 3 nights in Feb 2025

10/10 Excellent

jose luis

Stayed 3 nights in Jan 2025

8/10 Good

Josephine Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025