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Krystal Grand Suites Insurgentes

4.0 star property
4-star hotel near Manacar Tower

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Photo gallery for Krystal Grand Suites Insurgentes

Junior Suite, 1 King Bed
Property entrance
Daily cooked-to-order breakfast (MXN 265 per person)
Interior
1 bedroom, down comforters, in-room safe, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Air conditioning
  • Parking available

Explore the area

Map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • Centro Coyoacan
    ‪2 min drive‬
  • Frida Kahlo Museum
    ‪3 min drive‬
  • World Trade Center Mexico City
    ‪6 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪17 min drive‬

Room options

View all photos for Expedia VIP Suite

1 bedroom, down comforters, in-room safe, individually furnished

Expedia VIP Suite

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

1 bedroom, down comforters, in-room safe, individually furnished

Junior Suite, 2 Double Beds

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite Single

Executive Suite Single

Executive Suite Single

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Double

1 bedroom, down comforters, in-room safe, individually furnished

Executive Suite Double

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

1 bedroom, down comforters, in-room safe, individually furnished

Master Suite

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Mexico City

Heart of Mexico City.Your stay at this Alvaro Obregon hotel places you within 2 miles (3 km) of Manacar Tower and Centro Coyoacan. Also, Frida Kahlo Museum is within 2 miles (3 km) and Pepsi Center is within 6 miles (10 km).

What's nearby

  • Centro Coyoacan - 2 min drive - 2.3 km
  • Frida Kahlo Museum - 3 min drive - 3.4 km
  • World Trade Center Mexico City - 6 min drive - 7.5 km
  • Angel of Independence Monument - 10 min drive - 10.6 km
  • Estadio Azteca - 10 min drive - 8.6 km

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Fortuna Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Chili's - ‬1 min walk
  • ‪Los Bisquets Bisquets de Obregón - ‬1 min walk
  • ‪Sushi Roll - ‬2 min walk
  • ‪Guadiana - ‬1 min walk

About this property

Krystal Grand Suites Insurgentes

4-star hotel near Manacar Tower
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center, 3 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. Event space at this hotel measures 70 square feet (7 square meters) and includes conference space. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Krystal Grand Suites Insurgentes. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Mexico City hotel is smoke free.

  • 150 guestrooms or units
  • 14 levels
  • 70 sq ft of conference space
  • 7 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Krystal Grand Suites Insurgentes offers 150 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Interior

Fiesta Inn Insurgentes Sur

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 1,003 reviews
The price is CA $250
CA $299 total
includes taxes & fees
Jun 18 - Jun 19
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Property amenities

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 265 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (24 inches high)
  • Hand-held showerhead
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 265 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Covered valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Krystal Grand Suites Insurgentes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 804 out of 1194 reviews
Rating 8 - Good. 226 out of 1194 reviews
Rating 6 - Okay. 90 out of 1194 reviews
Rating 4 - Poor. 43 out of 1194 reviews
Rating 2 - Terrible. 31 out of 1194 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and great customer service!
Stayed 2 nights in May 2025

2/10 Terrible

Ferran

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria Cessilia D.

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very clean and spacious room. Comfortable bed. Close to the train station and mall.
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Emilio

Stayed 3 nights in Feb 2025

8/10 Good

Sandra

Disliked: Amenities
Stayed 4 nights in Feb 2025

10/10 Excellent

guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and high rise room had an incredible view of the city. Staff friendliness can use some improvement. Other than this.. magnificent choice of hotel in this area!
Stayed 5 nights in Feb 2025

10/10 Excellent

Stephanie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jose Eliseo Chavez

Stayed 3 nights in Feb 2025

8/10 Good

Laura Batista, Ste Julie

Business traveller
Reception staff are not friendly, however the rest of the staff are friendly and made their most to be helpful. Unfortunately my room smelled like spout, I reported it and even though the reception staff told me it was taken care, the terrible smell persisted when I came back in the afternoon, finally I was given the option to change rooms.
Stayed 4 nights in Feb 2025

6/10 Okay

JESSICA

Travelled with family
Liked: Cleanliness, property conditions & facilities
I've been staying at this property several times. This is the first time that my room didn't get clean until 5pm. I has already come back to rest for the day. Also, they gave me.a room on the 3rd floor. In the middle of the night it smelled like food. Like they were cooling inside my room.. other than that the hotel is a nice place to stay at
Stayed 3 nights in Jan 2025

6/10 Okay

Hector

Travelled with partner
Liked: Cleanliness, staff & service
The internet was very weak. Only 1 of 2 tvs functioned. Maintenance does not work on weekends. The food was okay…nothing special. Room service would arrive lukewarm. They need a proactive manager and not a caretaker.
Stayed 2 nights in Jan 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent Hotel
Stayed 8 nights in Jan 2025

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

LEONARDO

Business traveller
Liked: Cleanliness, staff & service, room comfort

Good Hotel. Time to make changes.

As usual, convenient, perfect location, big rooms, clean. Maintenance requieres. Time to change mattresses, mold smell at restroom. Good service and recomendable to come back.
Stayed 3 nights in Jan 2025

10/10 Excellent

roberto

Stayed 1 night in Jan 2025

10/10 Excellent

Gustavo

Stayed 1 night in Jan 2025

10/10 Excellent

diego

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025

6/10 Okay

Edith, Alhambra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My room was facing the side of a building, absolutely no vie. The sun hits it all day. When i arrived it was super hot like an oven. The next day i left the key on so yhat the AC will remain on and i had food in yhe fridges. Yhe housekeeper remove the key, and when i got back, again my room was super hot. My food got spoil cz the fridge was off. My chocolates that i bought for gifts melted. I was furious.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to be in the south of the city, this is a great hotel. If you are a tourist hoping to be near Roma, Reforma, etc, this is quite far. Staff is so professional and responsive.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ivonne, houston

Stayed 4 nights in Jan 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, spacious rooms, friendly staff
Stayed 8 nights in Dec 2024

10/10 Excellent

Javier

Stayed 1 night in Jan 2025

10/10 Excellent

Angel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024