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Aparthotel

UTOPIC Polanco by ULIV

4.5 star property
4.5-star luxury aparthotel near Paseo de la Reforma

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Photo gallery for UTOPIC Polanco by ULIV

Premium Suite with Spectacular Balcony
Premium Suite with Spectacular Balcony | Dining room
Premium Suite with Spectacular Balcony | Balcony
Reception
Standard Double Suite with Balcony

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Spa
  • Gym

Explore the area

View in a map
568 Calzada General Mariano Escobedo, Mexico City, 11590
  • Place, Avenida Presidente Masaryk
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪8 min walk‬
  • Place, Chapultepec Park
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

7.0 out of 10
Good
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio | View from room

Standard Studio

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Suite

Standard Double Suite

Standard Double Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite with Spectacular Balcony

Premium Suite with Spectacular Balcony

Premium Suite with Spectacular Balcony

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Suite with Balcony

Standard Suite with Balcony | City view

Standard Suite with Balcony

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Suite with Balcony

Standard Double Suite with Balcony

Standard Double Suite with Balcony

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio

Premium Studio

Premium Studio

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Mexico City

Miguel Hidalgo stay.A stay at this Miguel Hidalgo aparthotel places you within half a mile (1 km) of Paseo de la Reforma and 2 miles (3 km) of Angel of Independence Monument. Auditorio Nacional and World Trade Center Mexico City are also within 3 miles (5 km).
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Avenida Presidente Masaryk - 2 min walk - 0.2 km
  • Paseo de la Reforma - 8 min walk - 0.8 km
  • Embassy of Canada - 8 min walk - 0.8 km
  • National Museum of Anthropology - 10 min walk - 0.9 km
  • Chapultepec Park - 12 min walk - 1.0 km

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Chapultepec Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Cafe Tamayo - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Centro Castellano - ‬4 min walk
  • ‪Tandoor - ‬4 min walk
  • ‪Cielito Querido Café - ‬3 min walk

About this property

UTOPIC Polanco by ULIV

4.5-star luxury aparthotel near Paseo de la Reforma
WiFi is free in public spaces. Business amenities include a business center and coworking spaces. A fitness center, a rooftop terrace, and spa services are also featured at the luxury UTOPIC Polanco by ULIV. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Mexico City aparthotel.

  • 36 guestrooms or units
  • Terrace on the roof
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • Smoking in designated areas
UTOPIC Polanco by ULIV offers 36 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers. This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured valet parking on site (MXN 170 per day)
  • Limited onsite valet parking (max 1 space per unit)

Food and drink

  • Espresso maker
  • Mini-fridge

Dining

  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • 1 partially-open bathroom
  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 55-inch smart TV with digital channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Business center
  • Coworking space

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: MXN 800 per pet per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Safe

Location highlights

  • In a business district
  • Near a hospital

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 36 units
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets: MXN 800 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured valet parking fee: MXN 170 per day
  • Pet fee: MXN 800 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Utopic Polanco by Uliv Aparthotel
Utopic Polanco by Uliv Mexico City
Utopic Polanco by Uliv Aparthotel Mexico City

Frequently asked questions

How close is UTOPIC Polanco by ULIV to the airport?

UTOPIC Polanco by ULIV is 9.8 mi (25-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at UTOPIC Polanco by ULIV?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at UTOPIC Polanco by ULIV on Apr 26, 2026 start from CA $163, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does UTOPIC Polanco by ULIV have an airport shuttle?

Airport shuttle services are not available at UTOPIC Polanco by ULIV.

Does UTOPIC Polanco by ULIV offer free breakfast?

UTOPIC Polanco by ULIV does not offer free breakfast.

Is there a casino at UTOPIC Polanco by ULIV?

No, there is no casino at this aparthotel.

What time is check-in at UTOPIC Polanco by ULIV?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at UTOPIC Polanco by ULIV?

Free parking is not available at this aparthotel. Valet parking is available for MXN 170 per day.

Does UTOPIC Polanco by ULIV have a pool?

UTOPIC Polanco by ULIV does not have a pool.

Does UTOPIC Polanco by ULIV have a spa?

This aparthotel doesn't have a spa, but it does offer sports massages.

How close is UTOPIC Polanco by ULIV to downtown Mexico City?

UTOPIC Polanco by ULIV is 3 mi away from Mexico City.

UTOPIC Polanco by ULIV Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 845 reviews
Rating 8 - Good. 160 out of 845 reviews
Rating 6 - Okay. 45 out of 845 reviews
Rating 4 - Poor. 25 out of 845 reviews
Rating 2 - Terrible. 34 out of 845 reviews

9.4/10

Cleanliness

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Pablo Fabio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was a great. Great location to all that Polanco has to offer. The room is spacious and staff was excellent. Highly recommend for your trip to Mexico City
Stayed 7 nights in Dec 2025

8/10 Good

SZUFU

Stayed 1 night in Dec 2025

8/10 Good

Rheena

Stayed 3 nights in Dec 2025

8/10 Good

JOHAN

Stayed 1 night in Dec 2025

10/10 Excellent

Natalia

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Accommodating and helpful staff. Would come again!
Stayed 4 nights in Dec 2025

2/10 Terrible

Adriana

Disliked: Cleanliness
Stayed 1 night in Dec 2025

6/10 Okay

Pedro

Travelled with family
Liked: Cleanliness, room comfort
La estadia estuvo bien, aunque es un poco fria la habitacion. Aunque la estancia era para 4 personas solo dejaron 4 toallas
Stayed 2 nights in Dec 2025

10/10 Excellent

Kenny

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and we had a bottle of champagne waiting for us. The room was more than I expected. The view was great!
Stayed 4 nights in Dec 2025

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room everything fantastic
Stayed 3 nights in Dec 2025

8/10 Good

Moon Hee

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious and comfortable. Only issue was it took a long time for the water to heat up.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anakaren

Travelled with group
Liked: Cleanliness, amenities
Everything was as described, clean and pleasant. The only issue was when I repeatedly asked for water, and they informed me that they hadn’t received any, so they couldn’t provide it.
Stayed 3 nights in Dec 2025

2/10 Terrible

Sandeep

Disliked: Room comfort
Extremely horrible room, it was a godown converted into a hotel room. There were no windows. The shower on one side, the toilet and wash basin on the other side. The room felt very unsafe if there is a fire or theft, no outlet. No sunlight in the room as there were no windows or balcony to the room. The pictures on the website and hotels.com are deceptive. Hot water took more than 5 mins; you need to stand in the shower and wait for the hot water for more than 5 minutes. Same situation for the wash basin. The only ventilation to the room is your HVAC. At times room felt worse than a jail room. I am not sure how Mexico City approved this as a hotel room or a bedroom. Extremely horrible customer service, when I communicated with them, they said the rooms are not available and fully booked, then they wanted more money for a window or balcony room.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort
Lack of public transportation
Stayed 2 nights in Dec 2025

10/10 Excellent

Marta

Stayed 5 nights in Dec 2025

8/10 Good

SZUFU

Stayed 2 nights in Dec 2025

10/10 Excellent

Berenice

Travelled with group
Liked: Cleanliness, room comfort
Great location
Stayed 3 nights in Dec 2025

6/10 Okay

Andres

Stayed 2 nights in Dec 2025

10/10 Excellent

Perry Hannah

Stayed 1 night in Nov 2025

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. It was great to have laundry services after being on the road for a few weeks. The massage and facial pkg in my room was absolutely magical!
Stayed 3 nights in Nov 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a very good experience and place was super clean.
Stayed 5 nights in Nov 2025

10/10 Excellent

Rafael

Stayed 2 nights in Dec 2025

10/10 Excellent

OLANIYI VICTOR, Cuautlancingo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous, the location is in the heart of Polanco Mexico City, I had everything around me - restaurants, bars, pharmacies, lounges etc.. Ubers are able to come directly to the entrance of the apartment to pick me up whenever I want to go out, check in was easy, room was spacious and the bed was a king size. This apartment offered everything I wanted and I highly recommend it.. I will stay again. Thanks ✨✨✨✨✨
Beautiful
Stayed 4 nights in Nov 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El lugar es muy acogedor y hermoso. Cada detalle de la habitación armoniza perfectamente, y la terraza es encantadora y también muy acogedora. Sin duda, una experiencia excelente.
Stayed 1 night in Nov 2025

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Area was safe to walk around, and hotel was near tourist attractions.
Stayed 2 nights in Nov 2025