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Umbral, a Curio Collection by Hilton

4.5 star property
4.5-star luxury hotel near Zócalo

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Photo gallery for Umbral, a Curio Collection by Hilton

Lobby
Room, 1 King Bed (Indoor Balcony)
Reception
Outdoor pool
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
Calle de Venustiano Carranza 69, Centro Historico, Mexico City, 06000
  • Zócalo
    ‪7 min walk‬
  • Palacio de Bellas Artes
    ‪8 min walk‬
  • Paseo de la Reforma
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (Indoor Balcony)

Down comforters, in-room safe, individually decorated, desk

Room, 2 Single Beds (Indoor Balcony)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Down comforters, in-room safe, individually decorated, desk

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Indoor Balcony)

Room, 1 King Bed (Indoor Balcony) | View from room

Room, 1 King Bed (Indoor Balcony)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Mexico City

Central Mexico City getaway .Within a 15-minute walk of this Historic Center hotel, you'll find Zócalo and Palacio de Bellas Artes. Paseo de la Reforma and Angel of Independence Monument are also within 3 miles (5 km).

What's nearby

  • National Palace - 7 min walk - 0.6 km
  • Zócalo - 7 min walk - 0.6 km
  • Palacio de Bellas Artes - 8 min walk - 0.8 km
  • Alameda Central - 10 min walk - 0.9 km
  • Paseo de la Reforma - 3 min drive - 1.5 km

Getting around

  • Zocalo Station - 7 min walk
  • Mexico City Buenavista Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪Centro Histórico - ‬1 min walk
  • ‪El Café Palacio - ‬2 min walk
  • ‪La Parroquia de Veracruz - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Pirates Burgers - ‬2 min walk

About this property

Umbral, a Curio Collection by Hilton

4.5-star luxury hotel near Zócalo
Umbral, a Curio Collection by Hilton offers its guests an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges.

Business amenities include a business center and 3 meeting rooms. Event space at this hotel measures 19600 square feet (1821 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Umbral, a Curio Collection by Hilton.

This 4.5-star Mexico City hotel is smoke free.

  • 59 guestrooms or units
  • 2 bars or lounges
  • 19600 sq ft of conference space
  • 1821 sq m of conference space
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Dining venue
Umbral, a Curio Collection by Hilton offers 59 accommodations with MP3 docking stations and espresso makers. These individually decorated accommodations have separate sitting areas. Beds feature down comforters. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 10 per 24-hour period)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 50.00 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Fee for in-room wireless internet: USD 10.00 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Umbral Curio Collection Hilton Hotel Ciudad de Mexico
Umbral Curio Collection Hilton Hotel
Umbral Curio Collection Hilton Ciudad de Mexico
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Ciudad de Mexico Umbral, a Curio Collection by Hilton Hotel
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Umbral, a Curio Collection by Hilton Ciudad de Mexico
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Umbral Curio Collection Hilton
Umbral, a Curio Collection by Hilton Hotel
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Umbral, a Curio Collection by Hilton Hotel Mexico City

Umbral, a Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 247 out of 324 reviews
Rating 8 - Good. 49 out of 324 reviews
Rating 6 - Okay. 10 out of 324 reviews
Rating 4 - Poor. 10 out of 324 reviews
Rating 2 - Terrible. 8 out of 324 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Umbral was incredibly warm and helpful. They made our stay very comfortable. The room was very nice. The design of the building was cool (especially the elevator), and the cafe downstairs, Ojo de Agua has delicious juices, and a good breakfast menu. The area around the hotel is a bit loud and congested, which was the downside.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super nice, super clean. Incredible historical interior architecture mixed with modern rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Danuta

Liked: Cleanliness, staff & service, property conditions & facilities
Very small sign , difficult to find, very dark lobby, slippery marble on floor
Stayed 4 nights in Jan 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel not great

Good hotel. Communication was a little lacking in the restaurant Paxia. The restaurant Olivia was much better. We had an issue where we really needed help and they were not helpful at all. I would not stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mayra, Kissimmee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Their staff were excellent corteuos and helpful. We loved it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Viridiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel was so beautiful! the architecture was divine, staff was so friendly and helpful. i will definitely be coming back!!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ricardo Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at this amazing Umbral, a Curio Collection by Hilton in Centro Historico, Location was great walking distance to Cathedral and great Restaurants but what made espectacular was the staff who works there, with a smile made our stay unforgettable. We want to thank Andrea, Ingrid, Hanna and Abraham also the great Bellboys who went above and beyond to make sure we were ok going and coming. Also Alex who came in helped when my uber didn't show up on time he was able to get us another ride asap. The great bell boys who took care of us when we got there were Gustavo also Ray and Guadalupe one last person i think was security her tag name was Sandee.. We can't thank them enough for their kindness and be able to give us a little card of appreciation. that was absolutely amazing.
Stayed 3 nights in Feb 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Words cannot describe the great service. I was starting to think it was home.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience in a very unique hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very clean, unlimited free water, absolutely great concierge staff. My only issue was temperature control in the room. The thermostat did not seem to be working. At night outside temperature went down to 2 degrees C and it was impossible to sleep without a portable heater by the bedside. I do wonder if the rooms stay cool during the hot months.
Stayed 4 nights in Jan 2025

10/10 Excellent

Christine Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, especially the folks at the front desk, who were very accommodating. Special shout-out to concierges Erik and Alex, who were beyond helpful. Also appreciated the daily room service.
Stayed 14 nights in Jan 2025

10/10 Excellent

Robert Furlow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Jessu, Fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay near the Zocalo! I highly recommend it! Very friendly staff that are willing to help anytime of the day!
Stayed 3 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unique hotel with old world charm and every convenience. The location is perfect and the staff is extraordinary. We have no spanish but the desk, concierge, housekeeping and wait staff are so kind. They helped us have an incredible vacation.
Stayed 6 nights in Jan 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my long weekend stay at this property. It has a central location near museums and other tourist sites. It was a convenient and walkable area. The staff were all very pleasant and welcoming. I was greeted every time I walked through the lobby. Cleaning staff were also very pleasant and friendly. I enjoyed a meal at Padua. The food and staff were excellent.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Amazing location !!The staff was very helpful Manuel went out of his way to help .Its perfect .
Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel centrally located with friendliest staff can’t say enough job well done Umbral great stay thank you also loved Mexico City
Stayed 5 nights in Dec 2024

10/10 Excellent

raul

Travelled with family
Liked: Amenities
great place to stay , friendly , hellpful
Stayed 4 nights in Dec 2024

10/10 Excellent

Yesenia

Stayed 4 nights in Nov 2024

6/10 Okay

Julie Michelle

Stayed 7 nights in Oct 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Oya, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the employees was very friendly . Room was cold first night but they gave us heater .
Stayed 3 nights in Nov 2024

10/10 Excellent

Aigerim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I enjoyed staying in Umbral, this boutique hotel by Hilton has a great location, nice interior and great staff. The only thing was the sounds from turning on or off water and A/C. I guess it’s because of the old pipes.
Stayed 3 nights in Nov 2024