Note fondée sur 262 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mars 2022 sur Hotels
par un voyageur
Publié le 31 janv. 2024 sur Hotels
It was nice and clean place to stay. Wifi not good. People don’t speak English. If you work in a 5 star hotel people should speak little bit English. Not good breakfast. Other hotels pay less money and get buffers for breakfast
Commentaires de Gestion de l’hôtel
20 mars 2024 par General manager, Gestion de l’hôtel
Hi Abdul, we appreciate your comments that help us improve in each area that you mention.We hope you can give us another opportunity in the future.Greetings
par un voyageur
Publié le 27 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 mars 2024 par Gerencia, Gestion de l’hôtel
Estimado huésped, agradecemos su evaluación; nos gustaría conocer mas de su opinión para poder mejorar en los aspectos necesarios.Esperemos nos permita atenderlo en otra oportunidad, lo esperamos pronto.Saludos
par un voyageur
Breakfast is NOT what you would expect
Publié le 22 janv. 2024 sur HotelsLocation is wonderful but this hotel should not state it includes “continental breakfast”. The staff who prepares the food (just one person) seems to be in hurry and literally took my dish out of the table. I did not finish the fruit ( a bowl of melon and papaya which are dry and not fresh) and she took it. I was given two toasts that are burned and when I barely finished one she took the other, too! Why in such a hurry? I almost wonder if the hotel recycle them?!?!? After the first day, I did not return for the breakfast. It is too bad because I would not have chosen this hotel at the price if the breakfast were not included.
Commentaires de Gestion de l’hôtel
20 mars 2024 par General manager, Gestion de l’hôtel
Hi, We deeply regret that the service in the cafeteria was not satisfactory during your stay. With the support of your comments we can work on these areas of opportunity and improve the quality of our service.We hope you can give us another opportunity in the future.Greetings
par un voyageur de San Salvador
Publié le 2 janv. 2024 sur Expedia
When I booked, it say my room had fridge and microwave, not true.
The coffee maker didn't work, the blow dryer didn't work.
The property offered washer and dryer, I washed my clothes and the dryer didn't work. I had 2 loads of wet clothes and a plane to catch early the next day, didn't sleep making sure it got dried with a heater they offered.
Commentaires de Gestion de l’hôtel
20 mars 2024 par General manager, Gestion de l’hôtel
Dear Gabriela, we deeply regret the maintenance failures that occurred during your stay, we are working to ensure that everything works properly. We hope you can give us another opportunity in the future.Greetings
par un voyageur
Publié le 22 déc. 2023 sur Expedia
Todo muy bien, pero la secadora de cabello no funcionaba, y solo nos dejaron 2 toallas y eramos 4 personas.
par un voyageur
Publié le 14 déc. 2023 sur Expedia
Nice convinient hotel
Commentaires de Gestion de l’hôtel
20 mars 2024 par General manager, Gestion de l’hôtel
Hi Carlos, thanks for your rating, we hope your stay was confortable and you back soon.Greetings
par un voyageur
Publié le 4 déc. 2023 sur Expedia
El personal no es tan bueno, no tiene conocimiento y los encontramos durmiendo
par un voyageur
Publié le 14 nov. 2023 sur Expedia
El hotel esta bien , pero el restaurante o desayuno esta malo esta limitado a 2 cosas
par un voyageur
Publié le 10 oct. 2023 sur Expedia
Me gusto que está súper cerca de reforma, la atención muy bien, muy amables en la recepción y súper tranquilo el lugar, muy equipado y completo las habitaciones. Pasamos excelente estancia nos gustaría que un próximo viaje hospedarnos de nuevo ahí.
