"Very nice and clean spacious rooms. Restaurants across the street were all VERY good! Would definitely stay here again. " More
31 Jan. 2024 by Customer Service
Robert, it's regrettable to hear your recent experience did not meet expectations. Your observations around room amenities are taken note of. Similarly, instances related to cleanliness are not typical of the experience we aim to provide guests. Moving forward, we'll be sure to retrain our team members regarding these matters. We'd relish any future opportunity to surpass your expectations and change your perspective.
31 Oct. 2023 by Customer Service
Thank you for taking the time to share your review with us, Denisse!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Provident Doral at The Blue Miami. Thank you and have a wonderful day!
14 Jul. 2023 by Reservations Department
Thank you for taking the time to rate your stay with us a perfect 5 out of 5. We appreciate your positive feedback and are thrilled to know that you had an excellent experience at our hotel. We value your opinion and hope to have the pleasure of welcoming you back for another outstanding stay in the future.
16 May 2023 by Reservations Department
Thank you for your fantastic 5 out of 5-star review! We're thrilled to hear that you enjoyed our nice, clean, and spacious rooms. It's also great to know that you had a positive dining experience at the nearby restaurants. We appreciate your kind words and look forward to hosting you again in the future.
21 Jun. 2022 by Reservations Department
Hi Laurie, We pride ourselves going above and beyond for our guests. The gentleman that had helped was Elias, our Bellman. We thank you kindly for acknowledging his efforts in assisting you and we hope you come stay with us again soon.
8 Jun. 2022 by Reservations Department
Hi Briane, We truly apologize that your stay was interrupted by the painting company. We try to achieve peak maintenance and service all the while making sure that this is not in the way of our guests stay. We appreciate you letting us know that your stay wasn't the greatest because of these set backs and want to invite you to stay with us again in which we can ensure that your stay is a 5/5, because your comfort is top priority. Please contact us directly and we can make sure we take care of you.
19 May 2021 by Reservations
Thank you for taking the time to point out the unacceptable shortcomings during your recent stay. I understand the challenges you encountered. I completely understand your disappointment. It is through constructive criticism like yours that we can pinpoint areas that need immediate improvement. I have addressed your concerns with our housekeeping Team and can ensure you that we learn from our mistakes. I hope you will give us another try to see for yourself the improvements caused by your comments.
6 Jun. 2020 by Abby Alba
Thank you for the great review! We're so happy to know you enjoyed your stay with us and cannot wait to have you back in the near future! Warm and Kind Regards,
20 Nov. 2019 by Provident
Good Afternoon, Thank you for your recent stay at Provident Doral. It was our pleasure to have you stay with us and we look forward in seeing you soon.
16 Nov. 2019 by Antonio Avendano
Thank you for staying with us and giving us a perfect rating. We hope we can have stay with us soon.