8/10 Good
CAROL, TAUNTON
Travelled with partner
Jun 4, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here 11 nights. Our room was nice and large. We had a king room with a couch, 2 small coffee tables, a foot stool, desk & chair, 2 large drawers for our clothes and ample hangers. We also had a large tv, mini fridge and microwave. The shower was a nice large walk-in. The room was clean and comfortable. The only reason for the 4 star rating instead of 5 is the cleaning staff kept skipping our room. We were told at check in housekeeping was every other day but after 4 days with no sign of them we complained at the desk. The next day the room was cleaned and 2 days later it was cleaned again. We thought we were all set but they didn't come again after that until we complained again. There was a nice variety of breakfast foods in the morning. The scrambled eggs were not good but there was bacon alternating with sausage patties, waffles, bagels, muffins and an assortment of cereal. Coffee was available 24 hours. Also nice was having a guest laundry. We didn't use any of the other facilities so i can't comment on those but over all we had a comfortable stay and would stay again when in the area.
CAROL
Stayed 10 nights in May 2025