Ratings based on 125 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
3.7 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 15, 2023 on Expedia
I have awarded an ‘average’ rating for this property simply due to the fact I do not agree it is Four Star. We had no tea/coffee making facilities or fridge in the room. When we asked for a kettle and some tea we were given the bare minimum and then charged a supplementary charge on check out! The hotel is clean and comfortable but the area surrounding is a residential area and we found the GPS didn’t work in order for taxis and Uber to locate us correctly. Unfortunately a lot of dog mess on the streets outside so the area isn’t very well looked after. We probably would just use the money spent on Uber/Taxis to stay closer to the city centre in future.
by A traveller
Posted Oct. 14, 2023 on Expedia
Paola, the receptionist kindly & professionally helped me tremendously with whatever I needed there. Her manager also was very kind & helpful. Great Staff.
by A traveller
Posted Oct. 11, 2023 on Expedia
Overall the stay was great, anytime I interacted with the staff they were very helpful, nice and always had a smile. The only downfall would be the bed in my room.. it was very hard and firm.. but the blankets and pillows were great.. I was able to walk to the cathedral and spa of my choice and there is even a REALLY GREAT restaurant right around the corner!
by A traveller
Five star service
Posted Sep. 19, 2016 on HotelsAmazing would go there again
by A traveller from usa
Go other hotel
Posted Oct. 29, 2015 on ExpediaThe hotel is far from metro station (2km away) with many twists, very hard to find. It's in the middle of living apartments.
Room size is super small. Shower size is amazingly small that I have never ever seen anywhere.
by John
Posted Aug. 31, 2015 on Hotels
Recommended
for Everyoneby A traveller
Posted Aug. 12, 2015 on Expedia
Overall, a good hotel stay. Good amenities and nice welcome. It was quite removed from things though.
Recommended
for Everyoneby A traveller
Very nice hotel and great staff.
Posted Jul. 17, 2015 on Expedia
Pros: Staff.
Cons: Fitness room needs a fan or A/C.
I very much enjoyed my stay. I was attending a conference at a nearby university. The staff were fabulous. The rooms are a little small, but clean and bright. If you are visiting Milan for vacation, this hotel is a little out of the way, but the public transportation is good and cabs are not that expensive.
Recommended
for Everyoneby A traveller from UK
Good Hotel
Posted Jul. 13, 2015 on ExpediaThis hotel is far from the city centre it is about 9 kilometres from milan central train station, so we struggled in finding Metro trains and bus, Hotel staff explained us the location of the bus stop we had difficulty in understanding them as we can't speak italian language.
by A traveller
Good hotel overall w/ a few caveats
Posted Jul. 6, 2015 on HotelsProperty appeared to be newly remodeled but not completely finished yet, so a few creases remain. Hotel staff was absolutely great in every respect and so were the amenities. Our biggest (and only) complaint was that the air conditioning in both our rooms didn't work. After complaining, the hotel staff tried 2-3 times to get it to work to no avail. They insisted it was working after the remedies they applied, but it didn't (at least we didn't see any improvement). They did offer to switch one room, but not both due to occupancy (which is understandable). We didn't take them up on that because we'd still be without a/c in one room (assuming a/c in the other worked). Also, there are no fans in the room, and summer temps in Milan didn't help matters. I hope they get it fixed soon. Overall property and amenities otherwise is above par for a typical European hotel. Neighborhood is generally quiet, but no close-by subway/local train, or tram/bus stations/stops if you're looking to use public transportation (which is a great way to go about Milan)....
