Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 févr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2022 par Angela C, Gestion de l’hôtel
Thank you for the 10 of 10 review. We hope to see you again soon!
par un voyageur
Publié le 1 juin 2024
Nice
Commentaires de Gestion de l’hôtel
3 juin 2024 par Team Sonesta Brookfield, Gestion de l’hôtel
Thank you for your review. We hope to see you again soon!
par un voyageur
Nice getaway with old friends
Publié le 11 mars 2024 sur HotelsHad a great stay! Rooms were comfortable and clean.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Team Sonesta Brookfield, Gestion de l’hôtel
Thank you, for your kind review. We hope to see you again soon!
par un voyageur
Publié le 10 mars 2024 sur Expedia
There was a used and very old wash towel still hanging up in the shower. Very disturbing but overall the staff and service was good.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Team Sonesta Brookfield, Gestion de l’hôtel
Thank you, for your review. We have shared your feedback with our team to address the issue you have mentioned and apologize for any inconvenience.
par un voyageur
Publié le 10 mars 2024 sur Expedia
Misleading advertising. None of breakfast included. Front desk is not polite
Commentaires de Gestion de l’hôtel
10 mars 2024 par Team Sonesta Brookfield, Gestion de l’hôtel
Thank you for your review. Unfortunately, as stated at check in, breakfast is only available from 7:30-10 AM on the weekends, and you requested this service prior to opening. We did our best to accommodate your request and apologize for not having full offerings available prior to opening time.
par un voyageur
Publié le 10 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Team Sonesta Brookfield, Gestion de l’hôtel
Thank you for your kind review. We hope to see you again soon!
par un voyageur
Publié le 10 mars 2024 sur Expedia
Liked the fire place
Commentaires de Gestion de l’hôtel
10 mars 2024 par Team Sonesta Brookfield, Gestion de l’hôtel
Thank you, for your review. We are glad that you enjoyed your stay, and hope to see you again soon!
par un voyageur
Publié le 9 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 mars 2024 par Team Sonesta Brookfield, Gestion de l’hôtel
Thank you for your kind review. We hope to see you again soon!
par un voyageur de Duluth Mn
Publié le 4 mars 2024 sur Expedia
Advertised a hot tub, no hot tub. It was filled in with concrete and now has couches in its place. Also has sign that says pool & whirlpool before entering.
Refrigerator froze our food solid.
Staff was friendly but not trained when to call when an emergency broke out. A hotel guest had to call police while there was a domestic dispute between a couple after midnight in hotel lobby. I didn't feel safe.
The room itself was clean & the king size bed was very comfortable.
Next time in the Brookfield area we will choose to stay elsewhere.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Team Sonesta Brookfield, Gestion de l’hôtel
Thank you, for your review. We apologize for the inconvenience experienced during your recent stay.
par un voyageur
Publié le 1 mars 2024 sur Expedia
This is a good option for the price. Staff were very helpful and friendly.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Team Sonesta Brookfield, Gestion de l’hôtel
Thank you, for your kind review. We hope to see you again soon!
