Note fondée sur 37 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Billings
Publié le 27 juill. 2024 sur Expedia
Unsafe
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Our stay was very good comfortable and very clean and quiet. We will stay again when we visit.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Kasa University Avenue Minneapolis, Gestion de l’hôtel
Hi Filipa,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa
par un voyageur
Beautiful Place to stay
Publié le 14 juill. 2024 sur HotelsMy stay was.amazing. Although check in procedures were all done electronically they were very easy to follow and i was able to check in withni issues. The place was very clean and homey. The people in the office were very polite when i spoke with them. Within walking distance to restaurants and stores. Public transportation very close by.I would definitely stay again if in Minneapolis.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
great
par un voyageur
Publié le 12 juill. 2024 sur Expedia
The apartments are nicely designed, and relatively spacious! All the different appliances are available for convenience. The location is decent - about a 15-20 minute walk to the center of campus, and 5-10 to any restaurants.
The cleanliness was not as desired - there was plenty of hair in the towels that come from washing towels in normal washer/dryers (rather than industrial), and some of the pillows were old.
Would stay again, because worth the price.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Kasa University Avenue Minneapolis, Gestion de l’hôtel
Hi Erika, Thank you for sharing your feedback about our apartments. We appreciate your comments on the design and convenience. We apologize for the cleanliness issues you experienced with the towels and pillows. Your input is essential to us, and we will take immediate steps to address these concerns. We are glad you found our property worth the price and would consider staying again. If there are ways we can further improve, please feel free to let us know. Sincerely, Team Kasa
par un voyageur
Publié le 3 juill. 2024 sur Expedia
The apartment looks super cool. However, sleep is my highest priority and AC in this apartment literally spoiled my sleep during couple of days of my stay. The AC is just my making loud sound all the time. I see a tower fan in the apartment, and this is just wobbling and a loud noise from the fan. My overall rating 3 is just for this one complaint. Further, plug points are not in a comfortable position (folding legs of the table are obstructing the laptop’s adapter) at the study desk, providing the surge connector would be really helpful.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Kasa University Avenue Minneapolis, Gestion de l’hôtel
Hi Venkanna, Thank you for sharing your feedback about your recent stay. We apologize for the disturbances caused by the noisy AC, wobbly tower fan, and inconvenient plug point positions. Your suggestions regarding providing a surge connector at the study desk are valuable and will be considered for future enhancements. Ensuring a comfortable experience for our guests is our top priority, and we will take immediate steps to address these issues. We appreciate your input. Sincerely, Team Kasa
par un voyageur
Publié le 22 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juin 2024 par Kasa University Avenue Minneapolis, Gestion de l’hôtel
Hi Mark,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
par un voyageur
Publié le 21 juin 2024 sur Expedia
The long distance parking isn’t suitable for long stays, as suitcases/groceries etc make that annoying. The apartment itself was new but not cleaned. Hair in tub/on taps, dog food on floor, coffee table not wiped, plastic debris on end table. Etc. This also wouldn’t be the place to stay if you like quiet during university months as not very sound proof. Easy and nice stay but these things could use improvement.
Commentaires de Gestion de l’hôtel
23 juin 2024 par Kasa University Avenue Minneapolis, Gestion de l’hôtel
Hi Laura, Thank you for sharing your feedback. We're sorry to hear about the inconveniences you experienced during your stay. We strive to make every guest's stay comfortable, and your comments about the cleanliness and parking help us improve. Our team will address these issues to ensure they don't happen again. If there's anything else we can do to make it right, please let us know. We hope to have the opportunity to welcome you back for a better experience. Sincerely, Team Kasa
par un voyageur
Publié le 15 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 mai 2024 par Kasa University Avenue Minneapolis, Gestion de l’hôtel
Hi Kellie,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best Regards,Team Kasa