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Emara Ole-sereni

5.0 star property
5-star luxury hotel near Nairobi National Park

Choose dates to view prices

Photo gallery for Emara Ole-sereni

Seasonal outdoor pool
Daily buffet breakfast (USD 30 per person)
Banquet hall
1 bedroom, premium bedding, minibar, in-room safe
Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Nairobi West, Nairobi, Nairobi County
  • Place, Nairobi National Park
    ‪1 min walk‬
  • Place, The Nextgen Mall
    ‪7 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪5 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)
  • 49 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds

  • 49 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 42 sq m
  • 1 bedroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

1 bedroom, premium bedding, minibar, in-room safe

Family Apartment

  • 52 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed

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About the area

Nairobi

Nairobi West stay.Within a 10-minute walk of this Nairobi West hotel, you'll find Nairobi National Park and The Nextgen Mall. Also, African Heritage House is within 3 miles (5 km) and Nyayo National Stadium is within 6 miles (10 km).

What's nearby

  • Nairobi National Park - 1 min walk - 0.0 km
  • The Nextgen Mall - 7 min walk - 0.6 km
  • African Heritage House - 2 min drive - 2.6 km
  • Kenyatta International Convention Centre - 5 min drive - 5.9 km
  • Yaya Centre - 10 min drive - 9.3 km

Getting around

  • Syokimau SGR Railway Station - 25 min drive
  • Nairobi (WIL-Wilson) - 28 min drive

Restaurants

  • ‪Stakeout B - ‬9 min drive
  • ‪Nerkwo South B - ‬9 min drive
  • ‪Big Square Bellevue - ‬9 min drive
  • ‪Acacia Restaurant - ‬1 min walk
  • ‪Pizza Mojo - ‬9 min drive

About this property

Emara Ole-sereni

5-star luxury hotel near Nairobi National Park
Emara Ole-sereni offers its guests a full-service spa and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A 24-hour business center and 4 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 486 square feet (45 square meters) and includes conference space. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Emara Ole-sereni. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

  • 148 guestrooms or units
  • 2 dining venues
  • 486 sq ft of conference space
  • 45 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
Emara Ole-sereni offers 148 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate dining areas. Beds feature premium bedding. 43-inch LED televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

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  • Spa
  • Parking included
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Property amenities

Family friendly

  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 30 for adults and USD 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Seasonal outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 43-inch LED TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Emara Ole sereni
Emara Ole-sereni Hotel
Emara Ole-sereni Nairobi
Emara Ole-sereni Hotel Nairobi

Reviews

Emara Ole-sereni Reviews

8.4

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 72 out of 116 reviews
Rating 8 - Good. 14 out of 116 reviews
Rating 6 - Okay. 13 out of 116 reviews
Rating 4 - Poor. 4 out of 116 reviews
Rating 2 - Terrible. 13 out of 116 reviews

Reviews

10/10 Excellent

Malcolm

Stayed 3 nights in Jul 2025

10/10 Excellent

Renauld

Stayed 2 nights in Jul 2025

10/10 Excellent

TATA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is state of the art with welcoming,courteous and highly professional team.
Stayed 1 night in Jul 2025

10/10 Excellent

grace

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Elysee

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff and the style of the hotel
Stayed 5 nights in May 2025

2/10 Terrible

Stella

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
That is the worse business hotel I have ever stayed !
Stayed 3 nights in Jun 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

2/10 Terrible

Sau man

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Disappointing – We Left Mid-Stay Despite No Refund I booked a four-night business trip at Emara Ole-Sereni, and it turned out to be one of the worst hotel experiences I’ve had. The reception service was chaotic – long lines, disorganized check-in, and rude, unhelpful staff who made us feel like we were an inconvenience rather than guests. The room cleanliness was unacceptable. It was clear that proper housekeeping standards are not being followed – dusty surfaces, stained linens, and an overall lack of hygiene that made it uncomfortable to stay. Despite having no refund option, we made the decision to cut our stay short and move to another hotel. That’s how bad it was. I would strongly advise business travelers and tourists alike to look elsewhere. This hotel does not live up to its reputation or pricing.
Stayed 1 night in Jun 2025

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities
This is undoubtedly the worst hotel I have ever stayed at. First night on checkin staff lied to me and charged me an extra $500 dollars. Everyone I know had food poisoning, they lepft a wet patch on marble floor so I twisted ankle, knee and hurt back. They overcharge for everything such as tours and lifts to airport. If you complain they miraculously can't speak English properly or understand you. Don't waste your money go somewhere else like JW Marriott or Kempinski
Stayed 10 nights in May 2025

10/10 Excellent

CLEOPHAS

Business traveller
Liked: Amenities
Amazing hotel, friendly staff and professional service
Stayed 3 nights in May 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s ok but not sure!!!

Nice hotel which is very secure with nice rooms. The food is good but really limited choice and quite expensive for what you actually get. Staff are nice and friendly but not the quickest! Rooms have nice views with comfy bed and bathroom. WiFi fast. All in, it’s a nice hotel but is it worth the extra cost? I’m not sure!!
Stayed 7 nights in May 2025

8/10 Good

Karsten Ingemann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Emara Ole-sereni, and it was a truly memorable experience. From the moment I arrived, the staff were warm, welcoming, and attentive, making me feel right at home. The room was impeccably clean, spacious, and well-appointed with everything I needed for a comfortable stay. I especially appreciated the attention to detail and the thoughtful amenities provided. The hotel’s dining options were excellent — the food was delicious, beautifully presented, and the service was top-notch. Whether it was breakfast or dinner, every meal was a treat. What really stood out to me was the overall ambiance of the hotel. It strikes a perfect balance between luxury and comfort, with stunning views and a peaceful atmosphere that’s hard to beat. Thank you, Emara Ole-sereni, for a wonderful stay. I look forward to returning in the future!
Stayed 4 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was what I expected!
Stayed 1 night in Mar 2025

10/10 Excellent

Esther

Travelled with family
The staff at this hotel are beyond remarkable, very friendly, helpful and they go o er and beyond. Will definitely come back to this place.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious property. Well kept, spotless. Many nice restaurants, including delicious pizza. Good gym. The staff is what makes this hotel so excellent, they can’t do enough for you. In particular, Naomi at the front desk was amazing.

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had not intended to book the new wing of the Ole-Sereni hotel but it was fine, just slightly disappointing. It's typically business/conference oriented. The restaurant is on an upper level restoring the dining view across Nairobi National Park which was lost in the original hotel. Convenient for the airport and well-appointed if a little boring.
Stayed 1 night in Mar 2025

10/10 Excellent

AHMED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

6/10 Okay

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience! The view of the national park, the service, hospitality, kindness, and cleanliness were exceptional. I really loved the spacious and serene environment within the city. I highly recommend this hotel to anyone visiting Nairobi, especially those coming from the West. Truly an unforgettable stay!”
Stayed 1 night in Jan 2025

10/10 Excellent

Kunj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Stayed 2 nights in Dec 2024

2/10 Terrible

Samuel

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The staff was rude and unprofessional.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

Not a five star

Not a 5* hotel, far from it
Stayed 3 nights in Nov 2024