There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and dry cleaning/laundry services are also featured at Hotel Sapphire. Free self parking is available.
A lovely clean hotel but without doubt the best experience was the quality of service by the staff where nothing was too much trouble. If you want quality service with friendly helpful staff then look no further that the Hotel Sapphire. I will definitely use this hotel when I return later in the year.
I had a good, short stay. The staff were all very nice and welcoming. My room was pretty standard but it was clean and comfortable. My room card and the packet it was in was a little old and dirty but I assume itâs because they reuse them. I had some trouble getting a good WiFi signal, but luckily didnât need it too much having stayed on a weekday. The safe in my room also didnât work, but I didnât mention it because as I didnât really need it having only stayed one night. I was staying one floor above the restaurant so it did get a little loud at night but I didnât mind because it was quiet before I went to sleep. The breakfast buffet was very good, offering a lot of options including traditional Kenyans and Swahili food. Overall, a solid stay.
Accoglienza eccezionale,disponibilita'unica,servizi eccellenti.Unica cosa negativa la musica assordante proveniente dalla piscina trasformata in un night club per ore e ore con decibel altissimi.Impossibile riposare.Incomprensibile!
Good enough to be right in the heart of mombasa. Walkable to mombasa mall. Great patio entertainment every night. Just the main reception charges extras for guests. My other hotel didnât do it so it must be a company decision to do that. $2000 ksh per night. Thatâs a lot compared to booking for 2 travellers when booking.
Absolutely excellent service. We had a wonderful Swahili breakfast with a lovely server that explained every dish to us. It was very special and we would definitely stay at this hotel again. Very reasonable price for what we got as well.