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Serena Beach Resort and Spa

4.0 star property
4-star beachfront hotel with 3 restaurants

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Photo gallery for Serena Beach Resort and Spa

Outdoor pool, sun loungers
3 restaurants, breakfast served
Outdoor wedding area
Sports facility
3 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included

Explore the area

View in a map
Shanzu Beach, Mombasa, Mombasa County, 90352
  • Place, Bamburi Beach
    ‪4 min drive‬
  • Place, Mombasa Go-Kart
    ‪4 min drive‬
  • Place, Nyali Beach
    ‪19 min drive‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪30 min drive‬

Room options

Standard Room

  • Sleeps 2
  • Free WiFi

Sea View Room

  • Sleeps 2
  • Free WiFi

Lamu Suite

  • Sleeps 2
  • Free WiFi

Family Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Room, Non Smoking, Garden View

Family Room, Non Smoking, Garden View

Family Room, Non Smoking, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 54 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite, Terrace, Garden View

Premium bedding, down comforters, free minibar items, in-room safe

Executive Studio Suite, Terrace, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room With Garden View

  • Sleeps 2
  • Free WiFi

Superior Double Or Twin Room, 1 Bedroom

  • Sleeps 2
  • Free WiFi

Deluxe Queen Room With Garden View

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite

Premium bedding, down comforters, free minibar items, in-room safe

Junior Suite

  • Sleeps 2
  • Free WiFi

View all photos for Superior Double Or Twin Room With Sea View

Premium bedding, down comforters, free minibar items, in-room safe

Superior Double Or Twin Room With Sea View

  • Sleeps 2
  • Free WiFi

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4.3 out of 5, Excellent, 41 reviews
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CA $468 total
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About the area

Mombasa

On the beach.Your stay at this Shanzu hotel places you within 2 miles (3 km) of Bamburi Beach and Mombasa Go-Kart. Mtwapa Mall and Haller Park are also within 6 miles (10 km).

What's nearby

  • Bamburi Beach - 4 min drive - 1.9 km
  • Mombasa Go-Kart - 4 min drive - 2.6 km
  • Nyali Beach - 19 min drive - 10.6 km
  • Fort Jesus - 25 min drive - 19.0 km
  • Tiwi Beach - 61 min drive - 48.4 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 51 min drive

Restaurants

  • ‪The Moorings Floating Restaurant - ‬6 min drive
  • ‪Screenshot Lounge - ‬6 min drive
  • ‪Severin Sea Lodge - ‬5 min drive
  • ‪Yul's - ‬5 min drive
  • ‪Istanbul Cave Restaurant - ‬10 min walk

About this property

Serena Beach Resort and Spa

4-star beachfront hotel with 3 restaurants
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Serena Beach Resort and Spa like an outdoor pool and outdoor tennis courts.

Free breakfast is available daily. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a health club, a hot tub, and a steam room. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mombasa hotel.

  • 164 guestrooms or units
  • 2 levels
  • 5 buildings
  • 3 dining venues
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1976
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Serena Beach Resort and Spa offers 164 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 21-inch LCD televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Serena Maisha has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic.

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Sarova Whitesands Beach Resort & Spa, Mombasa
Mombasa
  • Pool
  • Hot tub
  • Spa
  • All inclusive plans available
4.4 out of 5, Excellent, 358 reviews
The price is CA $194
CA $245 total
includes taxes & fees
May 17 - May 18
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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Fishing
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Piano
  • Racquetball/squash
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 21-inch LCD TV with premium cable/satellite channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Serena Beach Resort and Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KES 150.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KES 3100 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: KES 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 7997

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Serena Beach

Serena Beach Mombasa

Serena Beach Resort

Serena Beach Resort Mombasa

Serena Resort

Hotel Serena Beach

Serena Beach Hotel And Spa

Serena Beach Hotel Shanzu

Serena Beach And Spa Mombasa

Serena Beach Resort and Spa Hotel

Serena Beach Resort and Spa Mombasa

Serena Beach Resort and Spa Hotel Mombasa

Frequently asked questions

How close is Serena Beach Resort and Spa to the airport?

Serena Beach Resort and Spa is 10.9 mi (35-min drive) away from the Vipingo (VPG) airport, the closest popular airport to the property.

How much does it cost to stay at Serena Beach Resort and Spa?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Serena Beach Resort and Spa on May 19, 2026 start from CA $209, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Serena Beach Resort and Spa have an airport shuttle?

Serena Beach Resort and Spa offers an airport shuttle 24 hours a day, on request, for a charge of KES 3100 per vehicle, one-way.

How close is Serena Beach Resort and Spa to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Serena Beach Resort and Spa offer free breakfast?

Serena Beach Resort and Spa offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Serena Beach Resort and Spa?

No, there is no casino at this hotel.

What time is check-in at Serena Beach Resort and Spa?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Serena Beach Resort and Spa?

This hotel offers free self parking.

Does Serena Beach Resort and Spa have a pool?

Serena Beach Resort and Spa features an outdoor pool.

Does Serena Beach Resort and Spa have a restaurant?

Yes, there are 3 restaurants on site.

Does Serena Beach Resort and Spa have a spa?

Pamper yourself with a day at Serena Maisha, where you can enjoy body wraps, facials, and massages.

How close is Serena Beach Resort and Spa to downtown Mombasa?

Serena Beach Resort and Spa is 8.4 mi away from Mombasa.

Serena Beach Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 152 out of 228 reviews
Rating 8 - Good. 58 out of 228 reviews
Rating 6 - Okay. 9 out of 228 reviews
Rating 4 - Poor. 4 out of 228 reviews
Rating 2 - Terrible. 5 out of 228 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

robert

Stayed 2 nights in Feb 2026

10/10 Excellent

Tobias

Liked: Cleanliness, amenities, property conditions & facilities
Extremely well trained, welcoming staff, lovely location, nice beach, great food. Nothing not to like!
Stayed 1 night in Jan 2026

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely atmosphere, friendly, efficient service. Great food and drinks.
Stayed 2 nights in Jan 2026

8/10 Good

Collins

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Courteous staff. Serene environment. Safe beach.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lynn

Stayed 4 nights in Dec 2025

10/10 Excellent

Nyaruai

Stayed 3 nights in Dec 2025

10/10 Excellent

Bryan

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This stay was literally beyond comprehension. From the moment i stepped into the facility their grace and compassion exceeded expectations it was for my 55th birthday and super memorable. Imagine with me the sunrising upon the edge of the earth 🌎 I walked on the white sands preceding the Indian Ocean with no shoes or socks seeing another run on the beach following suit May i say Madame Anne in guest relations superseded my previous words putting together help for making a garment of special materials from the west negotiator administrator facilitator she was the fire of a consummate artificer of business expertise. This is a must visit place and come highly recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yusuf

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Serena Bay was absolutely outstanding from start to finish. The service was exceptional — truly a 10/10 experience thanks to the warm, attentive, and professional staff who made us feel welcome every single day. We stayed for 8 days in a beautiful room overlooking the beach, and waking up to that stunning view every morning was unforgettable. The food was fantastic across both restaurants — delicious, fresh, and beautifully presented. One of the highlights was the daily afternoon tea from 4–5 p.m., which offered a lovely selection of treats in a relaxing setting. The spa team was wonderful as well professional, friendly, and they created such a calm, peaceful atmosphere that made it easy to unwind completely. For families, the kids club was an absolute gem. Our 3-year-old daughter adored it and looked forward to going every day. The staff were incredibly caring, patient, and engaging, we could see how much they genuinely enjoyed spending time with the children. Overall, Serena Bay exceeded all our expectations. It’s the perfect place for both relaxation and family fun. We can’t recommend it highly enough and can’t wait to return!
Stayed 8 nights in Oct 2025

10/10 Excellent

Edgardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect, nice clean rooms and property, nice amenities and friendly staff. Except the gym attendant, he was rude, he just continued to watch TV, when we came in, no hi or anything. When I was going to sanitize the equipment I wanted to use , he yelled at me and asked me what am I doing, claiming all the equipments are clean. I didn't even know he works there till he started confronting me.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ognjen

Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a coastal Kenya vacay. Loved everything about it
Stayed 2 nights in Sep 2025

10/10 Excellent

Osa

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Family friendly and excellent people skills by staff
Stayed 1 night in Sep 2025

10/10 Excellent

ADANMA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Overlooks the ocean. Nice rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

Nasser

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property. I think you need more food options on site, such as a nice coffee shop, and 2 other cuisine
Stayed 4 nights in Jul 2025

10/10 Excellent

Elijah

Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
The staff are the best. They provide exceptional service. Only issue is with the food. Prefer more variety and also only buffet like other resorts.
Stayed 3 nights in May 2025

10/10 Excellent

Bedri, Addis Ababa

Stayed 5 nights in May 2025

10/10 Excellent

Ishmail

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Susan, Crawley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
(1) We were disappointed with the airport pick-up service we booked several weeks in advance, which never materialised, especially as we had been travelling internationally for the preceeding 3 days. Thankfully a local taxi person helped us out - we hope he was paid what we were charged. (2) We recommend Serena offers an 'all inclusive' option. Half board is quite outdated, given so many Kenyan coastal hotels are now all inclusive. All inclusive means the customer pays in advance, removing the worry of what the final bill is for the customer, as well as assuring the hotel will get it's money. (3) For what customers are paying, the hotel really needs to be on top of maintenance eg eroded shower hinges; cracked tiles; mould on the verandah, etc. After all that, we had a lovely time!
Stayed 5 nights in Apr 2025

8/10 Good

Gilles

Travelled with group
Liked: Staff & service, property conditions & facilities
Pros: Great hotel in an excellent location. The rooms were clean, spacious, and very comfortable. Cons: There was ongoing construction during our stay, and the hotel did not maintain the beach, which made the overall experience feel overpriced for what was offered.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The live music was very loud and frequently went on until 11pm. I have to be up early to do medical camp so didn’t appreciate the late finish and the volume of the live music. I shall book a quieter room well away from the live music next time I visit
Stayed 7 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 3 nights in Apr 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 7 nights in Apr 2025