Ratings based on 723 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Jon | Manager, Baymont by Wyndham - Monte Vista, Hotel Management
Greeting Linda! Thank you so much for staying at our Baymont by Wyndham Monte Vista, we appreciate you taking the time to provide us your review. As you may have noticed we are in the midst of renovations for a completely elevated guest experience in 2024 including the opening of our pool and hot tub. Hope to see you again soon!
1 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by Jon | Manager, Baymont by Wyndham - Monte Vista, Hotel Management
Hi Conner,Thank you for staying with us.We appreciate you taking your time to provide us feedback. Guest experience is paramount to us.I am a concerned about the score of 1 out of 5 considering you stayed with us on January 24 through the 26th and choose to stay with us again on January 29 which we appreciate.What could we have done to improve your second stay just 3 days later?Was the food selection at breakfast not to your liking, was the new pillows a bit to firm, was the new bedding and towels not soft enough?We have had lots of compliments on our new bedding, pillows and towels and hope you enjoyed them as well !Feel free to contact us directly if you prefer not to reply on this platform.We work hard to create a great experience for all of our guests and am sincerely sorry that we did not live up to your expectations on your second stay.Feedback is the best way for us to know how we are doing.
4 out of 5
by A traveller

Posted Jan. 27, 2024 on Hotels
Comment from Hotel Management
Jan. 29, 2024 by Jon | Manager, Baymont by Wyndham - Monte Vista, Hotel Management
Hi Stacy, thank you so much for staying at our Baymont by Wyndham Monte Vista, we appreciate your great review.As you may have noticed we are in the midst of renovations for a completely elevated guest experience in 2024 including the opening of our pool and hot tub! Hope to see you again soon!
3 out of 5
by A traveller

Posted Jan. 8, 2024 on Expedia
Comment from Hotel Management
Jan. 8, 2024 by Jon | Manager, Baymont by Wyndham - Monte Vista, Hotel Management
Hi David,Thank you so much for staying at our Baymont by Wyndham Monte Vista, we appreciate your reviewPlease let us know what we can do you make your next stay even better.We are in the midst of renovations for a completely new Guest experience in 2024 including the opening of our pool and hot tub!Hope to see you again soon!
5 out of 5
by A traveller from Monroe

Posted Jan. 8, 2024 on Expedia
Comment from Hotel Management
Jan. 8, 2024 by Jon | Manager, Baymont by Wyndham - Monte Vista, Hotel Management
Hi Melinda, thank you so much for staying at our Baymont by Wyndham Monte Vista, we appreciate your 5 Star review. We hope to see you again soon!
5 out of 5
by A traveller

Posted Dec. 29, 2023 on Expedia
Great stay newly renovated
Comment from Hotel Management
Dec. 30, 2023 by Jon | Manager, Baymont by Wyndham - Monte Vista, Hotel Management
Hi John, thank you so much for staying at our Baymont by Wyndham Monte Vista, we appreciate your Spectacular review. We hope to see you again soon!
4 out of 5
by A traveller

Posted Nov. 29, 2023 on Expedia
It is convenient to what we were doing.
Comment from Hotel Management
Dec. 2, 2023 by General Manager, Hotel Management
Thank you for staying with us, Vana.
4 out of 5
by A traveller

Posted Nov. 28, 2023 on Expedia
Comment from Hotel Management
Dec. 28, 2023 by Jon | Manager, Baymont by Wyndham - Monte Vista, Hotel Management
Hi Marcus, thank you so much for staying at our Baymont by Wyndham Monte Vista, we appreciate your great review.We hope to see you again soon!
3 out of 5
by A traveller

Posted Nov. 27, 2023 on Expedia
They offered breakfast, but hardly anything available. The room was ok. No thermostat so the heater stays going all night. The bed spreads need to be cleaned. Last time we stayed the place was in better shape.
Comment from Hotel Management
Dec. 2, 2023 by General Manager, Hotel Management
Thank you for staying with us.
5 out of 5
by A traveller

Posted Nov. 26, 2023 on Expedia
Comment from Hotel Management
Dec. 2, 2023 by General Manager, Hotel Management
Thank you for staying with us. Safe travels!