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Krystal Monterrey

3.5 star property
3.5-star hotel near Fundidora Park

Choose dates to view prices

Photo gallery for Krystal Monterrey

Interior
Creator video
Lobby sitting area
Daily buffet breakfast (MXN 350 per person)
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Place, Macroplaza
    ‪5 min walk‬
  • Place, Auditorium Pabellón M
    ‪5 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪9 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior

  • 57 sq m
  • Sleeps 2

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • 33 sq m
  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • 33 sq m
  • Sleeps 4

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(92 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

8.2 out of 10
Very good
(102 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior with Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Superior with Mountain View

  • 33 sq m
  • Sleeps 4

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About the area

Monterrey

Heart of Monterrey.With a stay at this Monterrey Centro hotel, you'll be steps from Monterrey Metropolitan Museum and Museo Metropolitano de la Ciudad de Monterrey. Faro de Comercio and Metropolitan Cathedral of Our Lady of Monterrey are also within half a mile (1 km).

What's nearby

  • Fuente de la Vida o Neptuno - 3 min walk - 0.3 km
  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 5 min walk - 0.5 km
  • Santa Lucia Riverwalk - 9 min walk - 0.8 km
  • Fundidora Park - 2 min drive - 1.6 km

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 30 min drive

Restaurants

  • ‪Sierra Madre Brewing Co. - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪1900 - ‬1 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Las Alitas - ‬3 min walk

About this property

Krystal Monterrey

3.5-star hotel near Fundidora Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Krystal Monterrey. For a fee, parking is available.

This 3.5-star Monterrey hotel is smoke free.

  • 207 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Krystal Monterrey offers 207 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Free WiFi
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  • Air conditioning
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 180 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 180 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Krystal Monterrey Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1154 out of 2028 reviews
Rating 8 - Good. 413 out of 2028 reviews
Rating 6 - Okay. 212 out of 2028 reviews
Rating 4 - Poor. 118 out of 2028 reviews
Rating 2 - Terrible. 131 out of 2028 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

ramon

Travelled with family
Disliked: Cleanliness
The cleanliness of the hall needs a lot of work. I informed management the first day I arrived and after two days the dirt and some kind of pieces of Sheetrock remained. It doesn’t reflect well on the hotel the lack of attention to cleanliness.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andy

Stayed 7 nights in Oct 2025

10/10 Excellent

Abigail

Stayed 4 nights in Nov 2025

10/10 Excellent

jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 3 nights in Nov 2025

8/10 Good

Noemi, SAN BENITO

Stayed 3 nights in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

2/10 Terrible

Maria

Travelled with partner
Disliked: Cleanliness, amenities
Hot Water not working properly, elevators, no coffe, no water, room was hot,
Stayed 1 night in Nov 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Issues with hot water, low water pressure, room temperature was hot, they didn’t put coffe or water bottles
Stayed 3 nights in Oct 2025

4/10 Poor

Karina, Dallas

Stayed 1 night in Nov 2025

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All staff was very nice and helpful!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguel, San Antonio

Stayed 1 night in Nov 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, rodeada de lugares de interes , zona muy segura
Stayed 3 nights in Oct 2025

8/10 Good

Alejandro C

Liked: Cleanliness
It was just okay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maira

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Oct 2025

8/10 Good

Ricardo

Stayed 1 night in Oct 2025

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, room comfort
Great experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. 👍💯💪
Stayed 1 night in Sep 2025

2/10 Terrible

Roberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia y Krystal Hotels me robaron mi dinero. No volveré a pisar este hotel no lo recomiendo para nada
Stayed 1 night in Oct 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not had breakfast at the hotel
Stayed 10 nights in Oct 2025

6/10 Okay

Alejandro

Stayed 2 nights in Oct 2025

8/10 Good

Cynthia

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Good surroundings, wishing walking distance to stores, malls, restaurants. There's a plaza right in front the building where you can sit to relax.
Stayed 4 nights in Aug 2025

10/10 Excellent

Benito

Stayed 1 night in Oct 2025

10/10 Excellent

Carlos Giovanni, El Paso

Stayed 4 nights in Oct 2025

10/10 Excellent

Edgar

Stayed 1 night in Oct 2025