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Live Aqua Monterrey

5.0 star property
5-star luxury hotel near Fashion Drive, connected to a shopping center

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Photo gallery for Live Aqua Monterrey

Reception
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Free valet parking
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Parking included
  • Spa
  • Breakfast available

Explore the area

Map
Av. Lazaro Cardenas 2424-A, Valle Oriente, San Pedro Garza García, NL, 66260
  • Fashion Drive
    ‪2 min walk‬
  • Auditorium Pabellón M
    ‪4 min drive‬
  • Fundidora Park
    ‪6 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Mountain view

Deluxe Room, 1 King Bed

  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Double Beds

  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Mountain View

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed (Master)

  • 88 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Mountain View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Double Beds, Mountain View

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About the area

San Pedro Garza García

Valle Oriente stay.At this Valle Oriente hotel, you'll be within a 5-minute walk of Fashion Drive and Showcenter Complex. Also, Auditorium Pabellón M is within 3 miles (5 km) and Fundidora Park is within 6 miles (10 km).

What's nearby

  • Fashion Drive - 2 min walk - 0.2 km
  • Plaza Fiesta San Agustin - 7 min walk - 0.6 km
  • Auditorium Pabellón M - 4 min drive - 3.4 km
  • Fundidora Park - 6 min drive - 6.1 km
  • Cintermex - 7 min drive - 7.2 km

Getting around

  • Edison Station - 5 min drive
  • General Mariano Escobedo Intl. Airport (MTY) - 39 min drive

Restaurants

  • ‪Mochomos -Monterrey - ‬3 min walk
  • ‪La Corriente - ‬2 min walk
  • ‪Salón Alcatraces - ‬3 min walk
  • ‪Flama - ‬7 min walk
  • ‪La Torrada - ‬6 min walk

About this property

Live Aqua Monterrey

5-star luxury hotel near Fashion Drive, connected to a shopping center
Live Aqua Monterrey offers its guests a full-service spa, a health club, and a hot tub. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A sauna, spa services, and multilingual staff are also featured at the luxury Live Aqua Monterrey. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free. A complete renovation of Live Aqua Monterrey was completed in August 2022.

Smoking is allowed in designated areas at this 5-star San Pedro Garza García hotel.

  • 1 building
  • 70 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2016
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
Live Aqua Monterrey offers 70 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

FEEL URBAN SPA has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Spanish

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Interior

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  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: USD 18 to 21 for adults and USD 18 to 21 for children
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 18 to 21 for adults, and USD 18 to 21 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 125 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Live Aqua Monterrey Valle Hotel
Live Aqua Monterrey Valle
Live Aqua Urban Resort
Live Aqua Urban Monterrey
Live Aqua Urban

Live Aqua Monterrey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 446 out of 604 reviews
Rating 8 - Good. 92 out of 604 reviews
Rating 6 - Okay. 23 out of 604 reviews
Rating 4 - Poor. 27 out of 604 reviews
Rating 2 - Terrible. 16 out of 604 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

juan

Stayed 1 night in Mar 2025

10/10 Excellent

Andrey

Stayed 3 nights in Mar 2025

10/10 Excellent

Luisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Miguel

Stayed 2 nights in Feb 2025

10/10 Excellent

Anabell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Todo muy bien
Stayed 1 night in Jan 2025

8/10 Good

Mario

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

JJ

Stayed 3 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot of restaurants.
Stayed 5 nights in Dec 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel and Spa close to great venies.
Stayed 1 night in Dec 2024

8/10 Good

raul

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Not up to par given claim of 5 stars, they don’t even have slippers and the mini bar contents are third tier
Stayed 1 night in Dec 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Karen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
El aire acondicionado era muy ruidoso, la alarma para incendios se activó por secarme el cabello y no paro de sonar hasta que la removieron por completo, la plancha de ropa estaba rota, no tenían batas ni pantunflas en la habitación las tuve que pedir y esperar más de 40min hasta que fueron llevadas a mi habitación.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos, Miami

Stayed 2 nights in Oct 2024

10/10 Excellent

Enrique

Stayed 1 night in Sep 2024

2/10 Terrible

Antonio

Stayed 2 nights in Oct 2024

10/10 Excellent

Cynthia, alvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a great place to stay when visiting. Very convenient location. Good atmosphere.
Stayed 1 night in Oct 2024

10/10 Excellent

Sergio

Stayed 1 night in Oct 2024

2/10 Terrible

David, Solana Beach

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel needs a major renovation and better room cleaning. Someone else’s Trash was in the bin when I checked into the room and Shower handle was broken could not shower and no hot water. In room dining Was a disaster Never stay here again stay away until they are renovated across the street is the new SAFI hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Ricardo, Scottsdale

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel but very inconvenient location the way to drive to it besides it’s besides an abandoned construction or such it appears which gives it a bad look
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente staff, they make you feel important and safe. If you’re uncomfortable with something they try their hardest to fix it.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very contemporary style, a lot of good restaurants and shops to choose from in the area. It feels very secure.
Stayed 4 nights in Oct 2024

10/10 Excellent

Raffaele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Luis Javier, Tucson

Stayed 3 nights in Aug 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Everything was great!
Stayed 1 night in Aug 2024