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5.0 out of 5

"All the personnel were very kind!!!! " More

By a verified traveller on Sat 10 Feb 2024

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Hotel Description

4-star hotel near Paseo San Pedro, connected to a shopping center

In shopping district

You'll be within half a mile (1 km) of Paseo San Pedro and 2 miles (3 km) of Plaza Fiesta San Agustin with a stay here. Basilica de Guadalupe and Monterrey Institute of Technology are also within 6 miles (10 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. A coffee shop, a hair salon, and a computer station are also on offer.

Superior Room (Extra Bed 2 Adults + 2 Children)

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $180* Per night/room 19 Apr. - 20 Apr.

Suite (New Style)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room (New Style 3 Adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room (New Style Extra Bed 3 Adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room (2 Double Beds)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

NH Collection Monterrey San Pedro ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for NH Collection Monterrey San Pedro

Everyone (2) Couples (1)
5 out of 5
All the personnel were very kind!!!!

Posted by , from EAGLE PASS on 10 Feb. 2024

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Comment from Hotel Management

13 Feb. 2024 by Guest Relations

Dear Ernesto, We appreciate your review and we are pleased to know that we met your expectations. Thank you for your kind words to our team members,Please feel free to share this feedback with them and the rest of the team to continue to inspire and motivate them to provide exceptional customer service.Thank you for choosing to stay with us. We hope to have the opportunity to welcome you soon.

5 out of 5

Posted by on 24 Mar. 2023

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Comment from Hotel Management

13 Apr. 2023 by Claudia Romero / Guest Relations

Estimado Daniel,De antemano muchas gracias por sus excelentes comentarios. Estamos muy felices de saber que disfrutó su estancia, para nosotros es muy importante en confort y tranquilidad de nuestros huéspedes. Esperamos verlo pronto aquí en su hotel NH Collection Monterrey San Pedro. Le reitero nuestro compromiso de darle un excelente servicio cada día pues estamos obsesionados con ofrecerle experiencias memorables. ¡Esperamos su pronto regreso, a esta su casa y que pase un excelente día!Saludos desde Monterrey, ¡destino donde nacen y se concretan grandes negocios!

5 out of 5
In general was in good condition, I believe it was been maintained, and possibly had been closed for several months during the pandemic.

Posted by on 22 Mar. 2023

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Comment from Hotel Management

23 Mar. 2023 by Claudia Romero / Guest Relations

Dear Daniel ,Thank you for your excellent comments. We are very happy to know that you enjoyed your stay, for us it is very important in comfort and tranquility of our guests. We hope to see you soon here at your hotel NH Collection Monterrey San Pedro. I reiterate our commitment to give you excellent service every day as we are obsessed with offering you memorable experiences. We hope your soon return, to this your home and have a great day!Greetings from Monterrey, destination where great business is born and realized!

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly NH Collection Monterrey San Pedro. This 4-star San Pedro Garza García hotel is smoke free.

  • 1 building
  • 217 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Built in 2008
  • Manager's reception (free)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

NH Collection Monterrey San Pedro offers 217 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The hotel hosts a free manager's reception on select days.

NH Collection Monterrey San Pedro has a restaurant on site.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: MXN 693 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Policies

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

  • No rollaway/extra beds available
  • Minimum guest age is 18
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is not currently implementing any enhanced cleaning measures
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 297–396 per person
  • Pet fee: MXN 693 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: MXN 517 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • NH Monterrey Garza Garcia
  • NH Monterrey Hotel Garza Garcia
  • Nh Monterrey Hotel San Pedro Garza Garcia
  • NH Collection Monterrey Hotel Garza Garcia
  • NH Collection Monterrey Hotel
  • NH Collection Monterrey Garza Garcia
  • NH Collection Monterrey
  • NH Collection Monterrey San Pedro Hotel San Pedro Garza Garcia
  • NH Collection Monterrey San Pedro Hotel
  • NH Collection Monterrey San Pedro San Pedro Garza Garcia
  • NH Collection Monterrey San Pedro
  • NH Monterrey

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.