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Mona Montreux

4.5 star property
Family-friendly 4.5-star hotel near Montreux Christmas Market

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Photo gallery for Mona Montreux

Exterior
Creator video - submitted by Jessica Wilkinson
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Grand-Rue 81, Montreux, VD, 1820
  • Place, Montreux Christmas Market
    ‪8 min walk‬
  • Place, Freddie Mercury Statue
    ‪8 min walk‬
  • Place, Montreux Casino
    ‪9 min walk‬
  • Airport, Sion (SIR)
    ‪45 min drive‬

Room options

View all photos for Room, Partial Lake View (Mini Mona)

Room, Partial Lake View (Mini Mona)

Room, Partial Lake View (Mini Mona)

9.4 out of 10
Exceptional
(32 reviews)
  • 17 sq m
  • Lake view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, Balcony, Lake View (Classy)

Junior Suite, Balcony, Lake View (Classy)

Junior Suite, Balcony, Lake View (Classy)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Panoramic Room, Balcony, Lake View

Panoramic Room, Balcony, Lake View

Panoramic Room, Balcony, Lake View

9.6 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Balcony, Lake View (Cosy Mona)

Room, Balcony, Lake View (Cosy Mona)

Room, Balcony, Lake View (Cosy Mona)

9.2 out of 10
Wonderful
(47 reviews)
  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Privilege Room, Lake View

Privilege Room, Lake View

Privilege Room, Lake View

9.4 out of 10
Exceptional
(39 reviews)
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite, Balcony, Lake View (Mona)

Suite, Balcony, Lake View (Mona)

Suite, Balcony, Lake View (Mona)

  • 69 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

About the area

Montreux

Central Montreux getaway .Within a 10-minute walk of this Montreux City Centre hotel, you'll find Montreux Christmas Market and Freddie Mercury Statue. Also, Montreux Casino is within half a mile (1 km) and Chateau de Chillon is within 3 miles (5 km).

What's nearby

  • Montreux Christmas Market - 8 min walk - 0.7 km
  • Freddie Mercury Statue - 8 min walk - 0.7 km
  • Montreux Casino - 9 min walk - 0.8 km
  • Château de Chillon - 1 min drive - 0.4 km
  • Chateau de Chillon - 3 min drive - 3.8 km

Getting around

  • Montreux (ZJP-Montreux Train Station) - 2 min walk
  • Geneva International Airport (GVA) - 65 min drive

Restaurants

  • ‪Safran Restaurant - ‬1 min walk
  • ‪Le Métropole - ‬3 min walk
  • ‪Sleepy Bear - ‬3 min walk
  • ‪La Tube À La Fondue - ‬1 min walk
  • ‪Mayfair - ‬3 min walk

About this property

Mona Montreux

Family-friendly 4.5-star hotel near Montreux Christmas Market
Mona Montreux offers its guests a sauna and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 2798 square feet (260 square meters) and includes a conference center. A library, a terrace, and multilingual staff are also featured at the luxury Mona Montreux. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Montreux hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 2798 sq ft of conference space
  • 260 sq m of conference space
  • Built in 1967
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Mona Montreux offers 156 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Montreux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 25 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 30 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Boat
  • Boat tours
  • Gym
  • Library
  • Motor boating
  • Paddleboard
  • Personal motorized watercraft
  • Sauna
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to January 17:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CHF 9.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 50 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 0 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CHF 30 per person
  • Self parking fee: CHF 25.00 per night
  • Pet fee: CHF 9.00 per pet, per night
  • Rollaway bed fee: CHF 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Eurotel Hotel Montreux
Eurotel Montreux
Montreux Eurotel
Best Western Eurotel Riviera Montreux Hotel Montreux
Best Western Montreux
Eurotel Montreux Hotel
MONA
MONA Ex Eurotel
Eurotel Montreux
MONA Ex-Eurotel Hotel
MONA Ex-Eurotel Montreux

Mona Montreux Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 1028 reviews
Rating 8 - Good. 226 out of 1028 reviews
Rating 6 - Okay. 66 out of 1028 reviews
Rating 4 - Poor. 25 out of 1028 reviews
Rating 2 - Terrible. 13 out of 1028 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

STEPHEN, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grew location and view. Most clients are tourists from outside Switzerland. Great breakfast!
Stayed 3 nights in May 2025

10/10 Excellent

hee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Easy to get to from train station. Delicious restaurant with spectacular views of the lake. Friendly hotel personnel. Room views excellent. Highly recommend
Stayed 1 night in Jun 2025

6/10 Okay

Courtney

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Nice, but will not return.

Bar staff and front desk check in staff were excellent- however when our room air conditioner was not working, one of the managers was very rude (French accent, dark hair, short stature, mustache) came to our room to check if out, told us that "it was an old air conditioner" as an excuse, said we could only have "one fan per room" when we had three people and two beds we needed two fans and he absolutely refused to try and compromise. We paid a lot of money to go to that specific hotel because the amenities included air conditioning yet had a lot of trouble sleeping our first night. The rest of the hotel staff was friendly and but his attitude was terrible, we will not stay there again. Room was clean, beds were soft, appreciated the turn down for the pull out bed and complimentary mini bar. The views were beautiful, location was great. Kids enjoyed arcade and chess games as well as popcorn and candy in lobby.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant amazing views Good food
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Stayed 2 nights in Jun 2025

8/10 Good

Yi-Wen, Roanoke

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Stayed 2 nights in Jun 2025

4/10 Poor

Sejal

Disliked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with friendly staff in great location.
Stayed 1 night in Jun 2025

6/10 Okay

Valeriya

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not ideal but decent location and amenities
Stayed 1 night in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly & helpful.
Stayed 1 night in Jun 2025

8/10 Good

Anh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Sanoli

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Elevators are very small
Stayed 1 night in Jun 2025

10/10 Excellent

Dixie Mae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location to view the lake and the Alps.
Stayed 3 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth a stay for holiday

Friendly staff, lovely breakfast, room was very clean and beautiful views, with tea &coffee in rooms, well maintained mini fridge, offering use of umbrella when raining. Free tea&coffees, and snacks of popcorn and some sweets in rest area in lobby. Outside sun terrace with free soft drinks, tea &coffee. Very good position on walk way of lake. Easy access to garage parking lots of room and organised with allocated spot for duration of stay.
Stayed 9 nights in May 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

Beautiful views from this hotel. The rooms are an older style but views, free snacks and great staff make up for that.
Stayed 3 nights in Jun 2025

8/10 Good

debora

Liked: Cleanliness, property conditions & facilities
Hotel tries to be glitzy but has forgotten genuine attention to guest services. Only one employee extended kind service — bartender from Belgium. Thank you for making us feel at home. // We arrived at 1pm and, understandably, our room was not ready. We were told to come back at 3pm. At 3pm, again, told us room was not ready. An answer we would not accept and told front desk. In my opinion, the hotel doesn’t want to check in guests before scheduled time. We saw many people told the same prior to 3pm checkin. Bathroom extremely small. No place to hang towels to dry. Eco-friendly NO. Asked for silverware and told they didn’t have any!!??? What??? They have a restaurant. Asked for mayonnaise, they said no - don’t have it. SAD TO SAY but we decided not to eat at hotel because of poor interaction with restaurant employees. Hotel was handing out lots of free commercial MONA stuff but hotel should pay more attention to general individual care and service. Nice view and location but otherwise I felt the “Big City” “New York” attitude. Sorry. // As for Montreux, gorgeous city.
Stayed 3 nights in May 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The best view to the lake and mountains.
Stayed 1 night in May 2025

6/10 Okay

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why I'm giving a 3 star is because they charged me for an extra person. I went back and forth with expedia for several days. They kept blaming each other. I finally got it resolved but being on vacation and trying to see things, it was very upsetting! I finally got my credit. Other than that, the place is in a good location. They do charge $25.00 per night for parking. Garage is very tiny as far as trying to pull in. Free coffee/expresso/popcorn/water in lobby. Tried to check in a little early and they told me to come back and check within an half hour. Did and the room was still not ready. Came back for check in time and the room still wasn't ready, so got a upgrade (I guess a little bigger room.) But had paid for room/balcony/lake view to begin with. Breakfast buffet was included and was excellent. Be careful leaving your food unattended outside. The seagulls will come down and grab your food. And the little sparrows too! Cute though. Love the area. A lot to do and walkable to a lot. Little vendors along the water selling merchandise. Went to Levey (wine area) further up. Loved that area. Shops close early everywhere in Switzerland.
Stayed 2 nights in May 2025

8/10 Good

Low

Liked: Cleanliness, amenities, property conditions & facilities
The setting of the hotel is special except the guests can be heard closing the doors and even talking in the corridors. During my stay there were families living near me and they didn't keep their volume down.
Stayed 1 night in May 2025

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, amenities
Lovely staff. Beautiful view and great location. Rooms need some updating.
Stayed 1 night in May 2025

10/10 Excellent

VIVIANA, Weston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed this property. I wish the bathroom was a little bigger, but overall it was a great stay.
Stayed 4 nights in May 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025