6/10 Okay
Stanley
Travelled with family
Oct 2, 2025
From the train station to the hotel there is a very long staircase going down to the street where the hotel located, if you have luggage you need to go a long way to find an elevator. We stayed four nights in this hotel. There are some ( about seven ) staircases before the reception desk, as seniors we had to bring our luggage up, and nobody offered to help. The receptionist (the older one) had a long face and looked very serious when we checked in, he gave us two vouchers saying that we could have two free drinks while we stay, turned out that we had to eat in the hotel restaurant then we could use it. Our room is super small but has a balcony facing the lake, and the view is beautiful. Outside our room is an outdoor restaurant/platform, and it was very loud when there was an event. The hotel has a jacuzzi but the water is just a little bit warmer than body temperature, not warm enough or a comfortable temperature. As a four star hotel there is no refrigerator in the room. There was a young lady receptionist who was nice to us when we checked out, and we think she is the only one who cares about her job and the customers. Overall we are not very happy about the stay.
Stanley
Stayed 3 nights in Sep 2025
































