Public spaces have free WiFi. There's an onsite business center. Free breakfast is served. An indoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn. Self parking is free.
Smoking is allowed in designated areas at this Moses Lake hotel.
If you're looking for the Quality Inn consistency that the chain usually offers then book somewhere else. The staff was friendly but this place was uncomfortably dirty from tons of stains on the bedding and furniture, strong pot smell in the hallways, no elevator, ice machine didn't work and all the surfaces through out the building looked like they had not been cleaned or painted in years. I have chosen to stay in many dives before but when I book a Quality Inn room, I have always seen a consistent environment until now.
This place is terrible. There was a wait for checkin. Room is dirty and smells. Bathroom is dirty,smelly ans poorly maintained. Pool was closed early. A rusty hangar fell from the rafters in the pool and hit my wife. The pool isnt heated so they just jack heat up in pool room to make up for it? Aweful. This place is a dump
This is our 2nd reservation through Expedia and both hotels have long term live-in people who have been living and hanging around property (homeless) people coming and going at all hours..both hotels are used as city payed stays for homeless from home shelters
Bathroom walls &ceiking were splattered with something or had mold. All fixtures appeared to be 20+ years old with dirt and grime embedded in them. Corners of bathroom looked filthy with ground in dirt. At least 4 flys in the room. So much noise came through the windows I thought they were open. Fridge was cold and beds appeared clean though.
The staff were very friendly. The rooms were ok. We only stayed one night so it was fine. Not ADA friendly. No direct way from room to lobby. No elevator. We managed but it made it difficult.
The only thing I would say that was good it was convenient right off the freeway. And the lady that checked me in was great. Bad Stuff the bathroom was terrible the tub and walls were peeling off didnât take a shower!!! The TV was blurry and no selection for channels, one of the lights flickered the bed skirting was gross everything was beat up!!
Our friends room had bed bugs!! Our bed was clean but the room smelled like wet dog. The carpet was gross the chair was gross the place is run down and wouldnât stay ever again. Tweakers outside smoking and drinking, even bbqân. They camp in the hallways
Room was disgusting. Smelled of dog urine and musty carpet. Carpets haven't been cleaned in what seems like, ever. Homeless people taking shelter from the rain and charging phones in the rear lobby. When we complained the front desk lady, who was nice, provided us a baggie of blue chemical laundry crystals to "wave around" the room. We were afraid to climb into the beds as I was certain they were just as disgusting as the entire place. Avoid at all costs. Literally, stay anywhere else. We paid $140 for one night on top of it all. If I could give 0 stars I would.
The room had a bad odor. The bathtub had black stuff in the bottom of it. We asked for some clean towels since our room was never touched up by house keeping. And they never brought any we had to request towels again and didnât get them until just before we checked out. The poor was mucky and cloudy.
My son was a big fan of the indoor pool the temp was perfect and the fact that they had waffles for breakfast made him very happy. However the room we stayed in smelled horrible as if they kept all the cats in the neighborhood in that one room! When I brought it to the staffs attention it was as if they knew exactly what I was taking about they went in and âsprayedâ they room but that only helped for a few minutes and the smell came back ten fold. I made a special trip to the store to buy an odor eliminator to help get rid of the smell and sprayed it multiple times during our stay. I would recommend if you stay here and have little or slip easy be sure to lay a towel down in the bath my son during his shower barely moved slipped and fell on his ribs ending up with a bruise.