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Holiday Inn Express Mountain View - S Palo Alto by IHG

2.5 star property
Hotel near Shoreline Amphitheatre in Mountain View

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Photo gallery for Holiday Inn Express Mountain View - S Palo Alto by IHG

Exterior
Standard Room, 2 Queen Beds
Free daily buffet breakfast
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
Mountain View, CA
  • Computer History Museum
    ‪4 min drive‬
  • Shoreline Amphitheatre
    ‪6 min drive‬
  • Googleplex
    ‪6 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Pet-friendly
  • Free WiFi
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4.6 out of 5, Wonderful, 219 reviews
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CA $407 total
includes taxes & fees
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About the area

Mountain View

Heart of Mountain View.Your stay at this Shoreline West hotel places you within 2 miles (3 km) of Stevens Creek Trail and Mountain View Center for the Performing Arts. Rengstorff Park and San Andreas Fault Trail are also within 2 miles (3 km).

What's nearby

  • El Camino Hospital - 4 min drive - 2.5 km
  • Computer History Museum - 4 min drive - 3.6 km
  • Shoreline Amphitheatre - 6 min drive - 4.7 km
  • Googleplex - 6 min drive - 5.1 km
  • Moffett Federal Airfield - 6 min drive - 5.8 km

Getting around

  • Whisman Station - 5 min drive
  • Mountain View Station - 7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 23 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪Panda Express - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Chicken G's - ‬2 min walk

About this property

Holiday Inn Express Mountain View - S Palo Alto by IHG

Hotel near Shoreline Amphitheatre in Mountain View
Holiday Inn Express Mountain View - S Palo Alto by IHG offers its guests a fitness center and complimentary bicycles. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Mountain View - S Palo Alto by IHG. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 44 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Elevator
  • Water dispenser
  • Coffee shop
Holiday Inn Express Mountain View - S Palo Alto by IHG offers 44 air-conditioned accommodations with tablet computers and MP3 docking stations. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Mountain View hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • MP3 dock
  • Tablet computer

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 11 PM must use the phone or doorbell at the front door.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel Mountain View
Holiday Inn Express Mountain View S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Hotel Holiday Inn Express Mountain View - S Palo Alto
Holiday Inn Express Mountain View - S Palo Alto Mountain View
Express Mountain S Palo Alto

Reviews

Holiday Inn Express Mountain View - S Palo Alto by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 275 out of 468 reviews
Rating 8 - Good. 129 out of 468 reviews
Rating 6 - Okay. 38 out of 468 reviews
Rating 4 - Poor. 12 out of 468 reviews
Rating 2 - Terrible. 14 out of 468 reviews

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
The coffeemaker in the room didn't work.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Jackie, Temple City

Stayed 2 nights in Jun 2025

8/10 Good

Sophia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a perfect
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great personal customer service

Great customer service at the front desk very personal young man
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Raj, Mountain View

Stayed 4 nights in May 2025

10/10 Excellent

Marisela

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling to Mountain View with Family

I really enjoyed our stay here, it was clean, all of the staff were extremely nice, and I liked the breakfast selection. Our room was clean, the beds were comfy, and the bathroom and bathtub was clean. I liked that they used Dove products since this is the brand that we use already. All of the staff were so helpful and very friendly to my twin 5 year olds, they would ask questions and every staff greeted them with a smile and answered all of their questions. I would definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Benito, Woodlake

Stayed 2 nights in May 2025

8/10 Good

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel with easy parking. I loved that they served both eggs and egg whites in their buffet breakfast. I wished the heavy curtains in the room closed all the way to leave out the light. They seemed to be just for decoration which doesn’t make sense.
Stayed 2 nights in Apr 2025

8/10 Good

Nancy

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Sebastian

Stayed 1 night in Apr 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and enjoy!

A great place to stay. Very quiet and the personnel very friendly. The breakfast was good.
Stayed 3 nights in Mar 2025

8/10 Good

CHINWOOK, SEOUL

Stayed 1 night in Feb 2025

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Erika

Stayed 2 nights in Feb 2025

8/10 Good

Lindsey

Business traveller
Liked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient and quiet.
Stayed 3 nights in Mar 2025

10/10 Excellent

LYNETTE, Orange

Stayed 4 nights in Feb 2025

10/10 Excellent

Jackie, Temple City

Stayed 2 nights in Feb 2025

6/10 Okay

Jackie, Temple City

Stayed 2 nights in Feb 2025

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Sucks

No elevator all three days.
Stayed 2 nights in Feb 2025

8/10 Good

Lesa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay, But...

The hotel was convenient to shopping and eateries. The staff was absolutely wonderful! I was disappointed that the elevators did not work for the weekend. That meant checking in, then exiting the main facility to walk across the driveway to take the stairs. The staff offered to carry my luggage as I recently had knee surgery. Honestly, had I known ahead of time, I would have cancelled my reservation and booked somewhere else. Otherwise, my room was comfortable; breakfast was good, and the staff was professional.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yodelle

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024