M/s Metro Hospitality Pvt Ltd, 101, Near Powai Police Station, Mumbai, Maharashtra, 400072
Powai Lake
3 min walk
Hiranandani Business Park - Powai
18 min walk
Bombay Convention & Exhibition Centre
8 min drive
Mumbai (BOM-Chhatrapati Shivaji Intl.)
5 min drive
Room options
View all photos for Deluxe Room Twin Bed
Deluxe Room Twin Bed
Sleeps 1
2 Twin Beds
View all photos for Deluxe Room
Deluxe Room
24 sq m
City view
Sleeps 3
1 Double Bed OR 2 Twin Beds
View all photos for Suite
Suite
Sleeps 3
1 Double Bed
View all photos for Superior Room
Superior Room
49 sq m
City view
Sleeps 3
1 Double Bed
About the area
Mumbai
What's nearby
Powai Lake - 3 min walk - 0.3 km
Hiranandani Business Park - Powai - 18 min walk - 1.5 km
MIDC Industrial Estate - 4 min drive - 4.4 km
Phoenix Market City Mall - 6 min drive - 4.2 km
Bombay Convention & Exhibition Centre - 8 min drive - 8.9 km
Restaurants
Gourmet Burgers - 5 min walk
Café Coffee Day - 14 min walk
Café Coffee Day - 5 min walk
Rumours Lounge - 9 min walk
Italy in a Box - 11 min walk
About this property
The Caliph Hotel
3-star guestrooms with comfy beds
Public spaces have free WiFi. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. The hotel can provide concierge services and wedding services. Self parking and valet parking are free.
Smoking is allowed in designated areas at this 3-star hotel.
Business facilities
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Newspapers in lobby (free)
Television in lobby
Elevator
Smoking in designated areas
These individually decorated and furnished accommodations include desks. Beds feature Select Comfort mattresses. LCD televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Bathrooms include bathrobes and complimentary toiletries. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.
24-hour roundtrip airport shuttle on request for a surcharge
Free extended parking on site
Free valet parking on site
Food and drink
Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: INR 200 for adults and INR 200 for children
A restaurant
Coffee and tea in common areas
Things to do
TV in common areas
Accessibility
Elevator
Room amenities
Entertainment
21-inch LCD TV with premium cable channels
Bedroom
Bedsheets provided
Blackout drapes
Select Comfort mattress
Bathroom
Bathrobes
Free toiletries
Hair dryer (on request)
Towels provided
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Individual decor
Individual furnishings
Safe
Policies
Check-in
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Check-out
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within the same city as the property will not be allowed to check in. Cashless payment methods are available for all transactions.
We should mention
Children stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Property is also known as
Caliph Hotel
Caliph Hotel Mumbai
Caliph Mumbai
The Caliph
Click Hotel Caliph
The Caliph Hotel Hotel
The Caliph Hotel Mumbai
The Caliph Hotel Hotel Mumbai
The Caliph Hotel Reviews
Reviews
5.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I booked into this hotel because I was attending a conference in Mumbai and the hotel of my first choice was booked out. "The Caliph" was on the conference's list hotels nearby, I took this to be an endorsement and (unfortunately) booked without further looking into this place.
Upon arrival it became clear to me that this hotel is not only sub-standard, but positively run-down. At first, management made a mistake and out my into a "standard" room (disappointing enough), but transferred me into a "suite" after less than 10 minutes. Unfortunately, the "suite" wasn't much better than the room I initially saw. There were cables hanging out of unfinished walls, only about half the power-plugs in the (many) rooms were functional and the general level of cleanliness was terrible. The bedsheets had many stains on them and the bathroom looked like it hadn't been cleaned properly in years.
I only had a look at the breakfast "buffet" once and then decided to eat elsewhere.
If I hadn't been so desperately in need of sleep after a long flight, I would have looked for a new hotel straight away.
Matt
Stayed 3 nights in Dec 2017
8/10 Good
Chandrasekhar
Jul 5, 2017
Liked: Staff & service, room comfort
Good location and reasonable price
Location is very convenient.
Bathroom condition can be improved. Reception ambience is average
Stayed overnight. Satisfactory overall. Great front desk. Fuss free check in & check out. Check out time at 12.00 but allowed to stay till 13.30. No control on AC in room. No tea/coffee kit in room. Breakfast is complimentary but the restaurant staff initially said it is chargeable but when insisted they verified and agreed. The quality is just okay.
This is not a hotel that I would book again. The facility was under construction. Some hotels can manage construction and make guests comfortable. This is not one of them.
We had a cup of coffee at the restauirant and decided not to go back for any meals.
Stephen
6/10 Okay
Verified traveller
Dec 30, 2016
Liked: Cleanliness
No key to lock the room on the first day!
Verified traveller
8/10 Good
Somdeb, Kolkata
Mar 13, 2016
Liked: Cleanliness, staff & service, room comfort
A good pick for stay in Powai
The stay was good. AC were very noisy and pretty old. Location was easy to find. Food is also not bad.
Absolutely disgusted by this hotel experience. I travel almost every week for business and I must have stayed in over 200 hotels in the last 10 years. This one was by far the worst hotel I have ever stayed at. Actually I didn't stay for more than 3 hours even if I had booked for 2 nights. As soon as I saw the room I started making arrangements to get out of that room asap! Everything advertised is just not true. The room was advertised as a 35 sq meters, Free WiFi, 32-inch LCD TV with premium channels, Refrigerator, minibar (stocked with some free items), and coffee/tea maker, Select Comfort bed with premium bedding and a Private bathroom with a deep soaking bathtub.
INSTEAD I got a 15sq meter filthy room with dirty linen, no sign of Refrigerator, minibar, 32-inch LCD or bathtub, an air condition system probably 20 years old that was so filthy we couldn't dare to touch it and rotten furniture which looked not only dirty but ready to fall apart. It goes with out saying that we didn't even attempt to lie down in the bed and sleep. I cant understand how hotels like that are still advertised via hotels.com. I am filing a full complain to get my money back and I want to make sure that this hotel is not allowed to take people's money for a service that falsely advertise that they offer.
This hotel was recommended to stay at because it was near IIT. DO NOT stay at this hotel. I'm not sure why it has 3 out 5 stars. First, the rooms are terrible, really dirty, beds are uncomfortable, the door looks like someone tried to break in, plug in didn't work, lights were out. More importantly there was NO HOT WATER. We let it run for 30 minutes and still got none. The air conditioning didn't work. When we asked for a rollaway (which I had arranged in advance and it was not set up), they brought a 2 inch foam mat and laid it on the ground! The hotel staff wasn't very friendly. I actually only stayed in this hotel 1 night and had to move because I just felt unsafe and with no hot water it just wasn't working. It was kind of a pain to get out of because I had booked through Expedia (who was very nice) but the hotel was annoyed.
Verified traveller
6/10 Okay
Darshit Patel,
Jan 2, 2015
Liked: Cleanliness, staff & service, room comfort
Not recommended for a vacations
i would not recommend this hotel for a vacation, but that is gor no specific reason. Rooms are nice and clean. Hot water which was told us would be provided in mong. And evening only was available 24 hrs. Hotel restaurant is not uptothe mark ( very bad ) plz don't eat their.
I stayed their for 3 nites and was comfortable. Hotel staff was good and very helpful. I was outmostly for hole day and would find my room all clean after work which was good. This hotel will be good for a business trip.
Poor. This hotel they say room service 24/7 but you dont get anything after 11pm including water to drink.They buy from local shops and once they close after 11pm you dont get anything.
Verified traveller
6/10 Okay
Verified traveller
Dec 1, 2014
Average service, easy to reach location
The hotel is in a good location in Mumbai, very easily reachable, though the neighborhood is not that great. Hotel staff is ok. Breakfast is not very great.
In bathroom there was no washbasin but a steel sink. Very dirty place and very bad food. Staff are very rude to even senior citizens. It's rating is wrong it should be -5 out of 5. Will never visit again to this hotel again.
Being from out of country, location, cleanliness for the right price is important. Although it is a bit tricky to spot the hotel, location is good. Another tricky aspect is the entrance, wish the management give a better description of accessing the hotel and definitely how to enter. There is no sign anywhere saying the hotel location. 5 minutes to walking towards powai lake.
Room is adequate, although everything is not what it looks like in the photos. Hot water...not available if you wake up by 5am. Staff is excellent, despite having to call a couple of times for the missing towels in the room. Breakfast is very good. Did appreciate the staff holding my bags in storage for my late evening departure.
Will be helpful to provide some cups or glasses in the room.
Will definitely go back.
A good hotel with courteous staff. Conveniently located next to IIT. Great views from the 8th floor. feel on top of the world. Best hotel in its class, value for money!