Eix Lagotel Holiday Resort

4.0 star property
Family-friendly 4-star hotel near Playa de Muro

Choose dates to view prices

Photo gallery for Eix Lagotel Holiday Resort

3 outdoor pools, sun loungers
Boating
Apartment, 1 Bedroom, Balcony
Exterior
Apartment, 1 Bedroom, Balcony

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • All-inclusive
  • Gym
  • Housekeeping

Explore the area

View in a map
Carrer del Circuit del Llac, s/n, Playa de Muro, Muro, Mallorca, 7458
  • Place, Playa de Muro
    ‪14 min walk‬
  • Place, Platja dels Francesos
    ‪14 min walk‬
  • Place, Alcúdia Beach
    ‪4 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪46 min drive‬

Room options

Single Room, Balcony

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

Apartment, 1 Bedroom, Balcony

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 2 Twin Sofa Beds

Family Room, Balcony

  • 36 sq m
  • Sleeps 5
  • 2 Twin Beds

Apartment, 2 Bedrooms, Balcony

  • 53 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Sofa Beds

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About the area

Muro

On lake.Within 2 miles (3 km) of this Muro hotel, you'll find Playa de Muro and Platja dels Francesos. Alcúdia Beach and Albufera Natural Park are also within 3 miles (5 km).

What's nearby

  • Playa de Muro - 16 min walk - 1.4 km
  • Alcúdia Beach - 4 min drive - 2.5 km
  • Hidropark - 5 min drive - 4.6 km
  • Alcúdia Port - 7 min drive - 5.0 km
  • Alcanada Golf Club - 13 min drive - 11.9 km

Getting around

  • Sa Pobla Station - 13 min drive
  • Palma de Mallorca Airport (PMI) - 52 min drive

Restaurants

  • ‪Numa Beach - ‬17 min walk
  • ‪Doble A beach club - ‬12 min walk
  • ‪Burger King - ‬11 min walk
  • ‪Las Dunas Snack Bar - ‬16 min walk
  • ‪Tramuntana Restaurant - ‬5 min drive

About this property

Eix Lagotel Holiday Resort

Family-friendly 4-star hotel near Playa de Muro
Some rates at Eix Lagotel Holiday Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Eix Lagotel Holiday Resort offers its guests 3 outdoor swimming pools, a sauna, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. A terrace, an arcade/game room, and multilingual staff are also featured at the family-friendly Eix Lagotel Holiday Resort. Free self parking is available.

This 4-star Muro hotel is smoke free.

  • 251 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 bars by the pool
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 1989
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Eix Lagotel Holiday Resort offers 251 accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. 30-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free area shuttle
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Gym
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 30-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 5 and April 9.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 13 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Lagotel Club
Hotel Lagotel Club Muro
Lagotel
Lagotel Club
Lagotel Club Hotel
Lagotel Club Muro
Lagotel Hotel
Eix Lagotel Aparthotel Muro
Eix Lagotel Aparthotel
Eix Lagotel Muro
Eix Lagotel
Lagotel Hotel Playa De Muro
Lagotel Alcudia
Lagotel Majorca
Eix Lagotel Playa De Muro, Majorca
Eix Lagotel Hotel Muro
Eix Lagotel Hotel
Eix Lagotel
Eix Lagotel Holiday Muro
Eix Lagotel Holiday Resort Muro
Eix Lagotel Holiday Resort Hotel
Eix Lagotel Holiday Resort Hotel Muro

Reviews

Eix Lagotel Holiday Resort Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 137 out of 458 reviews
Rating 8 - Good. 200 out of 458 reviews
Rating 6 - Okay. 87 out of 458 reviews
Rating 4 - Poor. 21 out of 458 reviews
Rating 2 - Terrible. 13 out of 458 reviews

Reviews

2/10 Terrible

Tsitsi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
you really do get what you pay for. The atmosphere and amenities might suit families with kids, but it’s definitely not ideal for couples looking for a relaxing or romantic getaway. Noise levels, lack of privacy, and underwhelming service made our stay unpleasant. I wouldn’t recommend it if you’re looking for comfort, quality, or any sense of escape.
Stayed 3 nights in Jul 2025

2/10 Terrible

Emmanouil

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

avoid unless you are for the all inclusive chaos

Our experience at EIX Lagotel was honestly quite disappointing. While the location and pools were decent, the negatives quickly overshadowed the stay. Breakfast was chaotic — extremely loud, overcrowded, and the doors to the outdoor seating were kept closed despite the packed dining hall. I asked for a white-only omelette, and the cook just poured some premixed liquid from a large plastic container into the pan. It clearly wasn’t just egg whites — honestly, it felt more like silk or custard than egg. Very off-putting. Pillows were thin and uncomfortable, with strange pillowcases that had two open sides. We had to ask for extra just to sleep properly. The in-room safebox was unusable — no instructions, no key, and I assume it required a deposit, but no one explained. Soundproofing was terrible. One night we couldn't sleep until 2 AM because our neighbors were having a loud party. The kids club had very limited hours and was completely closed on Sunday without warning. Tennis courts and lake boats shown in the promotional photos simply don’t exist. We also found cockroaches — a few on the balcony and one inside the room. Reception staff were rude and unhelpful. On top of that, they required a €5 deposit every time our kids wanted to play ping pong, and a €40 deposit just to borrow beach towels. For a supposed 4-star family resort, this all felt excessive and unfriendly. We won’t be coming back. Too many issues
Stayed 4 nights in Jul 2025

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception staff awful.

Asked for a high floor with lots of light as i suffer from claustrophobia, got the tinyest room like colditz , never slept for 3 days reception said there were no other rooms proved to them that there were other rooms online with various websites including there own , they just laughed and shrugged their shoulder's as if to say tough luck . I was prepared to pay extra but they just turned me away . Stay away from this diabolical Hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Chloe

Stayed 4 nights in Jun 2025

8/10 Good

Kyle

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Good, clean hotel for the price. Beware mosquitos.

For the price, this hotel probably exceeded my expectations. It was very clean, tidy, back to the basics, no frills accomodation. The staff were really helpful and friendly. Onsite supermarket was well stocked and well priced. The adults only pool/bar was amazing. The evening entertainment was a bit naff. The breakfast buffet had lots of choice. Good location. Easy to walk to beach etc. the biggest drawback was due to the proximity to that lake, there were mosquitos everywhere.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely time. Clean, friendly and helpfull staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sonia

Stayed 4 nights in May 2025

10/10 Excellent

Sadanand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Closer to beach and 5 mins from downtown.
Stayed 2 nights in May 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food excellent with great pools. Travelled in April, so hotel a little quiet, suspect a lot livelier during the Summer. Although a little out of the way, the hotel's frequent free bus to the beach an absolute boon. Disappointed with the view from the room on Poolside side of the hotel - new sports complex spoiling the view a little. Overall a very good hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Paula

Stayed 4 nights in Sep 2024

10/10 Excellent

keyvan jodeiri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really good, the room was clean and the staff were helpful. The only shortcoming finding parking area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gareth

Stayed 3 nights in Jun 2024

6/10 Okay

Tharuka

Disliked: Staff & service
Stayed 4 nights in Apr 2024

6/10 Okay

Lynsey

Stayed 5 nights in Apr 2024

10/10 Excellent

Eva Bernadett Galambosne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok, breakfest good, room excellent, rezeption absolutely friendly.
Stayed 3 nights in Apr 2024

6/10 Okay

Gemma

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our family long weekend

Enjoy our family long weekend stay. Like there was an adults pool as we had no children with us. Only comment would be bar snacks there as we had to go over to other pool. Didn’t have to be much just something light? But everything else was great. Thanks for helping us make treasured memories!!
Stayed 3 nights in Oct 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special. Fine enough for a mixed group. Loud entertainment until 11- 12 o’clock each night. Lacking chocolate at the buffet
Stayed 6 nights in Oct 2023

8/10 Good

Seng

Travelled with group
Liked: Staff & service

Overall better than average for 3rd stay

My 3rd stay at this hotel for our annual cycling holiday. Pros - for cycling, great variety of food for half board, self service laundry, being able to bring bikes to the room. Cons - mosquitoes and poor Wi-Fi. On this trip only, the mattress in my room does need to be changed. Some of my group complained the level of cleanliness in the bathroom was below par. Service levels in the restaurant and reception were always were always friendly and warm
Stayed 6 nights in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provided all I expected for a base for a short visit. Staff very welcoming and helpful
Stayed 2 nights in Sep 2023

10/10 Excellent

Finn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food could be better (better quality)
Stayed 3 nights in Sep 2022

8/10 Good

Caroline

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022