8/10 Good
Jean
Travelled with group
21 Sep 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Second time at a Iberostar. It is a great place. All workers there are helpful, seem happy and work well together. You must treat them well. Very comfortable.
I would come again. So relaxing. Food was good. But here are some comments
- room was a little small. No room for 2 suitcases. We had to use the desk. No waste paper basket in main room ( one could fit under the bedside table.) Because of structure of desk we cold not stow things under desk. Perhaps more shelves, or hooks.
- we wanted to explore the island but you had little info about it. The one person there could sell us a boat trip but we would have to take city bus to next town! We went walking outside and found a travel agent not related to your hotel. We could get a bus there for tour of caves ( and other places if we wanted) We did this …it made us enjoy our time at Iberostar even more being able to do this. Consider more help in tours
- I was on roof with star prestige. Lovely but often all chairs were occupied with towels /possessions being saved. Perhaps a notice not to do this so all could enjoy
Jean
Stayed 5 nights in Sep 2023