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Hampton Inn Muskegon

2.5 star property
Hotel perfectly located for exploring Norton Shores

Choose dates to view prices

Photo gallery for Hampton Inn Muskegon

Reception
Indoor pool
Free daily buffet breakfast
Two queen beds nonsmoking
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry

Explore the area

Map
1401 E Ellis Rd, Muskegon, MI, 49444
  • Lake Express Ferry Terminal
    ‪11 min drive‬
  • Muskegon Beach
    ‪14 min drive‬
  • Pere Marquette Park Beach
    ‪16 min drive‬
  • Muskegon, MI (MKG-Muskegon County)
    ‪3 min drive‬

Room options

View all photos for One king study sofabed nosmok

Desk, iron/ironing board, free cribs/infant beds, free WiFi

One king study sofabed nosmok

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two queen beds nonsmoking

Two queen beds nonsmoking

Two queen beds nonsmoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, One King Bed, Non-Smoking

Studio, One King Bed, Non-Smoking

Studio, One King Bed, Non-Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One Queen Bed, Non-Smoking, Accessible

Desk, iron/ironing board, free cribs/infant beds, free WiFi

One Queen Bed, Non-Smoking, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Oneking deluxe wt whirlpool nonsmoking

Oneking deluxe wt whirlpool nonsmoking

Oneking deluxe wt whirlpool nonsmoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Muskegon

Norton Shores stay.Your stay at this Norton Shores hotel places you within 6 miles (10 km) of Jumpin' Jupiter Skate & Fun Center and Hoffmaster State Park. Lake Michigan and Lake Express Ferry Terminal are within 9 miles (15 km).

What's nearby

  • Hoffmaster State Park - 8 min drive - 8.9 km
  • Frauenthal Center for the Performing Arts - 10 min drive - 12.5 km
  • Lake Express Ferry Terminal - 11 min drive - 12.2 km
  • Muskegon Beach - 14 min drive - 12.9 km
  • Pere Marquette Park Beach - 16 min drive - 14.4 km

Getting around

  • Gerald R. Ford International Airport (GRR) - 48 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Texas Roadhouse - ‬12 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Qdoba Mexican Eats - ‬15 min walk
  • ‪Asian Buffet & Grill - ‬17 min walk

About this property

Hampton Inn Muskegon

Hotel perfectly located for exploring Norton Shores
Hampton Inn Muskegon offers its guests an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Hampton Inn Muskegon also features a vending machine, coffee/tea in a common area, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this Muskegon hotel.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
Hampton Inn Muskegon offers 81 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Express & Suites Muskegon - Grand Haven by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 109 reviews
The price is CA $252
CA $280 total
includes taxes & fees
Jun 30 - Jul 1
Holiday Inn Express & Suites Muskegon - Grand Haven by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay (maximum USD 250 per stay), plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per pet, per stay (maximum USD 250 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Muskegon
Hampton Inn Muskegon
Muskegon Hampton Inn
Hampton Inn Muskegon Hotel
Hampton Inn Muskegon Hotel Muskegon
Muskegon Hampton Inn
Hampton Inn Muskegon Hotel
Hampton Inn Muskegon Muskegon
Hampton Inn Muskegon Hotel Muskegon

Hampton Inn Muskegon Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1000 reviews
Rating 8 - Good. 276 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eleanor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, convenient. They served breakfast an hour ahead of their regular service hours in order to accommodate the bowlers who traveled for State Championships.
Stayed 1 night in Feb 2025

6/10 Okay

Danitria

Stayed 1 night in Jan 2025

10/10 Excellent

LATOYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brian, Jackson

Stayed 1 night in Feb 2025

8/10 Good

Nichole

Stayed 1 night in Feb 2025

2/10 Terrible

Rebecca

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The carpet was dirty as well as the floor in the bathroom. It smelled. And doors were warped. Our heat didn’t work just blew out cold air. All they could do was give us an extra blanket. That didn’t help at all. In the morning the thermostat said 59.
Stayed 1 night in Feb 2025

4/10 Poor

Sarah, South Bend

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is very dated and just not clean. Doesn’t feel super safe.
Stayed 1 night in Feb 2025

10/10 Excellent

Liberty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Jeffrey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Parking lot not cleared and very slippery with snow and slush. First room we checked into had a broken HVAC unit, so I had us moved to another room. Second room, bathroom was not clean - sticky floor and un-flushed toilet (ver surprising). Shower head was loose from the wall. Just made me feel like the hotel needs some maintenance / upgrades. Let me say that the staff was very friendly and professional, so no issue at all with them.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Stayed 1 night in Jan 2025

2/10 Terrible

Hannah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The issues were the cleanliness of the rooms at the hotel. The first room I went to, the toilet was not flushed with toilet paper and had urine in it and there were crumbs all around the desk on the floor. The second room, had hair in the shower and the pillows on the bed were not nicely set. (As if someone laid down on them and got up). The last room I went to, the locked in shampoo and conditioner bottles were completely gone from their place with the locks opened. The cleanliness of the last room was far better than the prior rooms and with the late hour (11:25pm) I decided to stay and get some rest. The front desk staff, Shalyn, was amazing and very apologetic and frustrated with the lack of cleanliness of the rooms she was having me go to. She was very accommodating even with the frustration of the evening. The housekeeping either needs to have more training on how to clean, or a “clean sweep” of staff. After traveling for two hours, moving to three unclean rooms, and still have issues is unacceptable- especially for the price I paid. I haven’t had issues before so it’s definitely making me reconsider staying at this location again.
Stayed 1 night in Jan 2025

8/10 Good

Kristian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Breakfast was great
Stayed 1 night in Jan 2025

10/10 Excellent

Katelyn, Kalamazoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine. A little outdated. Overall well worth the cost.
Stayed 2 nights in Jan 2025

6/10 Okay

cathy

Dated
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit for kids tournament

Staff was great, even with a lot of guests it was still nice and quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

Carson

Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
I like the big selection of breakfast and there choices off coffee
Stayed 2 nights in Jan 2025

10/10 Excellent

Teasheona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
I personally think that my room may not have been used right before my stay as it was not very clean. My suggestion would be if it wasn't perhaps the cleaning staff should inspect each room. There was stuff on the floor and food on the bathroom floor. The community bathroom by the pool was not properly stocked as it was out of toilet paper when we arrived. My room was not equipped with any blankets for the pull out sofa bed. I personally have been coming to this location for a number of years on New Years Eve and my suggestion is for the price we pay to stay you need to start updating some of your rooms, pillows and common areas. Things are starting to look real run down. I would like to mention that the 2 gals I came in contact with that was working the front desk were both very nice and accommodating!
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here when visiting family. The staff are always friendly and rooms are clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stacey

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not the best

First impression not so good. Large mat on floor by counter very dirty n large stains. Ceiling had water marks. Sexual items left in drawers of room. Dogs left in rooms barking.
Stayed 2 nights in Nov 2024