Best Western Mystic Hotel

2.5 star property
Hotel near Olde Mistick Village in Mystic

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Photo gallery for Best Western Mystic Hotel

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)
Free daily continental breakfast
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Bathroom
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
48 Whitehall Ave, Mystic, CT, 06355
  • Olde Mistick Village
    ‪8 min walk‬
  • Mystic Aquarium and Institute for Exploration
    ‪13 min walk‬
  • Mystic Seaport
    ‪4 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪11 min drive‬

Room options

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Mystic

Close to the beach.You'll find Olde Mistick Village and Mystic Aquarium and Institute for Exploration within a 15-minute walk of this Mystic hotel. Mystic Seaport is within 2 miles (3 km) and Naval Submarine Base New London is within 9 miles (15 km).

What's nearby

  • Olde Mistick Village - 8 min walk - 0.7 km
  • Mystic Aquarium and Institute for Exploration - 13 min walk - 1.1 km
  • Mystic Seaport - The Museum of America and the Sea - 3 min drive - 3.2 km
  • Mystic Seaport - 4 min drive - 3.2 km
  • Mystic Downtown Marina - 5 min drive - 5.0 km

Getting around

  • Mystic Station - 7 min drive
  • New London, CT (GON-Groton - New London) - 14 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Mystic Pizza - ‬4 min drive
  • ‪Mystic Diner & Restaurant - ‬9 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Alice - ‬10 min walk

About this property

Best Western Mystic Hotel

Hotel near Olde Mistick Village in Mystic
Best Western Mystic Hotel offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Mystic Hotel. Self parking is free. A complete renovation of Best Western Mystic Hotel was completed in December 2023.

This Mystic hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Best Western Mystic Hotel offers 120 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 8 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Mystic
Comfort Inn Mystic
Mystic Comfort Inn
Comfort Hotel Mystic
Comfort Inn Mystic Ct
Quality Inn Mystic
Quality Mystic
Best Mystic Hotel Mystic
Quality Inn Mystic Groton
Best Western Mystic Hotel Hotel
Best Western Mystic Hotel Mystic
Best Western Mystic Hotel Hotel Mystic

Best Western Mystic Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 213 reviews
Rating 8 - Good. 53 out of 213 reviews
Rating 6 - Okay. 26 out of 213 reviews
Rating 4 - Poor. 9 out of 213 reviews
Rating 2 - Terrible. 4 out of 213 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ngoc diem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mulika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable stay. Down the street from Olde Mystic Village.
Stayed 2 nights in Mar 2025

4/10 Poor

Melanie

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Mar 2025

8/10 Good

Cynthia

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ingrid

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was excellent, definitely recommend it. Thank you to all the staff
Stayed 1 night in Mar 2025

6/10 Okay

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy people above us. Had to complain to front desk
Stayed 2 nights in Mar 2025

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The front desk person Ally was lovely. Breakfast was good. The only suggestion i would make is investing in better towels. They were very thin, stiff and scratchy.
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Jo

Stayed 1 night in Oct 2024

10/10 Excellent

Madsen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Bathroom not the greatest but pretty good for a work quick stay
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Stayed 1 night in Feb 2025

6/10 Okay

Lisa, White Plains

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very customer friendly and attentive.
Stayed 1 night in Feb 2025

10/10 Excellent

Yvette

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in the staff was very helpful and very welcoming. Everything was clean. Overall great service!
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted with a friendly, happy and positive woman name Ally at the front desk on Tuesday, February 18. She made sure my room was clean before sending my family and I up since there was a family in that room before us. Ally is a delightful girl and made my experience with Best Western superb! Rooms were spacious, clean and well kept.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good for the price

The hotel was fairly clean. The staff were friendly and attentive. Good for the price.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daneen M.

Travelled with family
Very clean! Staff very nice and professional!! 2nd time staying there!!
Stayed 1 night in Feb 2025

10/10 Excellent

Cathy

Stayed 1 night in Dec 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Sheila

Stayed 1 night in Feb 2025

10/10 Excellent

Mickhail

Travelled with group
Liked: Property conditions & facilities
Overall it’s a nice stay for 1-2 nights. Comfortability is superb. Breakfast was surprisingly good giving the fact it’s not a high end hotel.
Stayed 1 night in Feb 2025