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Holiday Inn Nairobi Two Rivers Mall by IHG

4.0 star property
4-star family-friendly hotel near Two Rivers Mall, connected to a shopping center

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Photo gallery for Holiday Inn Nairobi Two Rivers Mall by IHG

Terrace/patio
Restaurant
In-room safe, desk, laptop workspace, blackout drapes
Suite, 1 Bedroom (Panoramic View) | Living area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Air conditioning
  • Gym
  • Room service

Explore the area

View in a map
Off Limuru Rd at Runda, Two Rivers Mall, Nairobi, 00100
  • Place, Two Rivers Mall
    ‪1 min walk‬
  • Place, Village Market
    ‪3 min drive‬
  • Place, United Nations Office at Nairobi
    ‪5 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Panoramic View)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Panoramic View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed (Karura Forest View)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 Queen Bed (Karura Forest View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds

Room amenity

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Karura Forest View)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed (Karura Forest View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds (Karura Forest View)

Premium Room, 2 Single Beds (Karura Forest View)

Premium Room, 2 Twin Beds (Karura Forest View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

  • Sleeps 2
  • 1 Queen Bed

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CA $258 total
includes taxes & fees
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About the area

Nairobi

In suburbs.At this Nairobi hotel, you'll be within half a mile (1 km) of Two Rivers Mall and 3 miles (5 km) of Village Market. Karura Forest and United Nations Office at Nairobi are also within 3 miles (5 km).

What's nearby

  • Two Rivers Mall - 1 min walk - 0.0 km
  • Village Market - 3 min drive - 2.6 km
  • Karura Forest - 5 min drive - 3.4 km
  • United Nations Office at Nairobi - 5 min drive - 3.7 km
  • Nairobi National Museum - 12 min drive - 9.9 km

Getting around

  • Syokimau Station - 28 min drive
  • Nairobi (WIL-Wilson) - 42 min drive

Restaurants

  • ‪Silver Stream Spur Steak Ranch - ‬8 min walk
  • ‪The Wine & Bottle Rosslyn - ‬6 min drive
  • ‪Artcaffe - ‬1 min walk
  • ‪Palace Instanbul - ‬8 min walk
  • ‪Jiko Restaurant - Tribe Hotel - ‬4 min drive

About this property

Holiday Inn Nairobi Two Rivers Mall by IHG

4-star family-friendly hotel near Two Rivers Mall, connected to a shopping center
Holiday Inn Nairobi Two Rivers Mall by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

10 meeting rooms and coworking spaces are available. Event space at this hotel measures 237 square feet (22 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Nairobi Two Rivers Mall by IHG. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

  • 171 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 237 sq ft of conference space
  • 22 sq m of conference space
  • Built in 2017
  • Deli
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Nairobi Two Rivers Mall by IHG offers 171 air-conditioned accommodations with safes and coffee/tea makers. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • High chair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle equipment shop
  • Bicycle repair station
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • 4G smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Nairobi Two Rivers Mall by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: M-Pesa
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, and M-Pesa. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

City Lodge Hotel Two Rivers Mall Nairobi
City Lodge Hotel Two Rivers Mall
City Lodge Two Rivers Mall Nairobi
City Lodge Two Rivers Mall
Nairobi Two Rivers Mall By Ihg
City Lodge Hotel at Two Rivers
City Lodge Hotel at Two Rivers Mall
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel
Holiday Inn Nairobi Two Rivers Mall an IHG Hotel
Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel Nairobi

Holiday Inn Nairobi Two Rivers Mall by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 75 out of 102 reviews
Rating 8 - Good. 15 out of 102 reviews
Rating 6 - Okay. 5 out of 102 reviews
Rating 4 - Poor. 3 out of 102 reviews
Rating 2 - Terrible. 4 out of 102 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JONATHAN, Cookeville

Business traveller
Liked: Cleanliness, amenities
Perfect
Stayed 4 nights in Aug 2025

8/10 Good

Tonya

Stayed 4 nights in Jun 2025

10/10 Excellent

Tonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I stay here all the time when I’m Nairobi. It is the only place I recommend. I only have one thing I would like to see changed and that is the strength of the internet and the television stations. That is the only disappointment.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel, Syracuse

Stayed 2 nights in Jun 2025

10/10 Excellent

Jane

Stayed 2 nights in Jun 2025

10/10 Excellent

henry

Travelled with partner
Liked: Amenities
Very professional and friendly customer service. The agents go over and above helping guests
Stayed 3 nights in May 2025

10/10 Excellent

Tonya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer Appreciation

It was customer loyalty appreciation and the staff went above and beyond to make us feel so blessed.
Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel, nice rooms, and good A/C

Clean hotel, nice rooms with a strong shower and good A/C. This was a convenient location for our work on this particular visit. The breakfast was good. It is conveniently attached to the Two Rivers mall, which has multiple food options in addition to the Holiday Inn restaurant itself.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amir, Cairo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Odunayo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Had an awesome stay at Holiday Inn Two Rivers! I’ll definitely be back next time I’m in Nairobi. The area felt super safe, which was a big plus. They cleaned my room every day, and the staff were all really friendly and helpful. The best part? It’s right inside Two Rivers Mall, the biggest mall in East Africa! I didn’t even need to leave the mall. Everything I wanted—from shopping to restaurants and even a nail spa—was right there. Plus, it’s close to Nairobi National Park for some cool wildlife adventures. Honestly, it’s the perfect spot for a getaway!
Stayed 5 nights in Apr 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful experience. It was an enjoyable stay. The staff was very nice and very professional, made our stay very pleasant, and I'm grateful for that. The food was excellent. I enjoyed every day that we ate there. Giving a shout out to the second shift chef ian in displaying his expertise in great, tasting food and appearance. The whole staff took part and making our time here a great and rememberable stay. Thank you for the great hospitality.
Stayed 16 nights in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel - we'll stay again

Good hotel in a convenient location for our particular stay. The room was nice, the bed was comfortable, the shower was strong and clean, and the water was hot. The laundry service was efficient. We visited the restaurant several times and Marjorie in particular was a great server.
Stayed 9 nights in Apr 2025

8/10 Good

Humphrey

Stayed 2 nights in Apr 2025

10/10 Excellent

Salome

Stayed 7 nights in Dec 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Steve

Stayed 3 nights in Feb 2025

8/10 Good

Per

Stayed 3 nights in Feb 2025

8/10 Good

Abubakar

Stayed 2 nights in Feb 2025

8/10 Good

Naz

Stayed 1 night in Feb 2025

10/10 Excellent

daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tonya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Elin

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well-run and kindly staffed

Management was on the ball at this place, and front desk staff was extremely helpful (and even let me shower when I came back to retrieve a stored bag). Great experience!
Stayed 1 night in Jan 2025

10/10 Excellent

The KENYA Airlift Program

Stayed 1 night in Dec 2024