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Clarence House Nairobi

3.5 star property
3.5-star aparthotel in Highridge

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Photo gallery for Clarence House Nairobi

Restaurant
Exterior
TV
Restaurant
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry

Explore the area

View in a map
No. 8, School Lane, Westlands, Nairobi
  • Place, UNHCR Kenya
    ‪7 min walk‬
  • Place, Sarit Centre
    ‪12 min walk‬
  • Place, Westgate Shopping Mall
    ‪13 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for xxxApartment, 1 Bedroomxxx

xxxApartment, 1 Bedroomxxx

xxxApartment, 1 Bedroomxxx

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Egyptian cotton sheets, premium bedding, memory foam beds, in-room safe

Apartment, 2 Bedrooms

  • City view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Studio Suite

Egyptian cotton sheets, premium bedding, memory foam beds, in-room safe

Deluxe Studio Suite

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Business Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Nairobi

Highridge stay.With a stay at this Highridge aparthotel, you'll be within half a mile (1 km) of Sarit Centre and 2 miles (3 km) of Westgate Shopping Mall. Oshwal Religious Centre and UNHCR Kenya are also within 2 miles (3 km).
View more Aparthotels in NairobiOpens in a new window

What's nearby

  • UNHCR Kenya - 7 min walk - 0.6 km
  • Sarit Centre - 12 min walk - 1.0 km
  • Westgate Shopping Mall - 13 min walk - 1.2 km
  • Nairobi Education Centre - Animal Orphanage - 13 min walk - 1.2 km
  • Oshwal Religious Centre - 3 min drive - 1.9 km

Getting around

  • Syokimau Station - 33 min drive
  • Nairobi (WIL-Wilson) - 22 min drive

Restaurants

  • ‪Bao Box Eat. Play. Socialize - ‬19 min walk
  • ‪Sugar Bowl - ‬20 min walk
  • ‪Fonda's Taqueria Westlands - ‬15 min walk
  • ‪Sacred Mill Coffee Roasters - ‬17 min walk
  • ‪Mythos Taverna - ‬17 min walk

About this property

Clarence House Nairobi

3.5-star aparthotel in Highridge
Clarence House Nairobi offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 2 meeting rooms are available. Event space at this aparthotel measures 215 square feet (20 square meters) and includes conference space. A rooftop terrace, spa services, and barbecue grills are also featured at the business-friendly Clarence House Nairobi. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Nairobi aparthotel.

  • 48 guestrooms or units
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Clarence House Nairobi offers 48 accommodations with indoor private hot tubs and safes. Rooms open to balconies or patios. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.

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Cysuites Apartment Hotel
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  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 70 reviews
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CA $74 total
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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Private indoor hot tub
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Free crib

Kitchen

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 20 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Champagne service
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • TV with premium cable channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • 215 square feet of conference space
  • 24-hour business center
  • Laptop workspace

Comfort

  • Ceiling fan
  • Heating
  • Portable fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Luggage storage
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 48 units
  • Ballroom
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Clarence House Nairobi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation.

Property Registration Number P051307509A

We should mention

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Clarence House Aparthotel Nairobi
Clarence House Aparthotel
Clarence House Nairobi
Clarence House
Clarence House Nairobi Nairobi
Clarence House Nairobi Aparthotel
Clarence House Nairobi Aparthotel Nairobi

Clarence House Nairobi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 6 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kanyire

Liked: Cleanliness, amenities
Stayed 5 nights in Jul 2025

10/10 Excellent

ALIPHONSE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was the second time at Clarence House. Overall I will say it's a great place to stay. The staff are always great and willing to go an extra mile to provide any help requested. The restaurant also serves great food. The rooms are clean and spacious. Will definitely return again.
Stayed 6 nights in Aug 2025

10/10 Excellent

ALIPHONSE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clarence House is an excellent place to stay and is in a safe and quiet neighborhood of Westlands. Its close proximity to Sarit Center Mall makes it an ideal place for someone who needs some good shopping and dining options. The staff are very nice and respectful and respond to messages promptly. Will recommend it if you plan to stay in Nairobi.
Stayed 4 nights in Jun 2025

8/10 Good

Yabikebra

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

olanrewaju

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

6/10 Okay

Karen

Stayed 2 nights in Jun 2024

10/10 Excellent

Ari

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, room comfort

Don’t just look, make sure you book!

Excellent staff especially the front desk
Stayed 2 nights in Sep 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Located Property in a Quite Area of Nairobi

The Clarence Hotel is well located in a very peaceful area of Westlands and ideal for those who have meetings in this area that you like to retire to somewhere quiet at the end of the day. The welcome on arrival was very good, from Naomi. There is a rooftop terrace with reasonably sized heated swimming pool which leads back into a bar area and then into the restaurant. Furthermore for the colder months, there is plenty of seating with good views over the city. I was impressed with the security at the main gate, which is always a concern when travelling to Africa. I had a couple of teething issues with my room but nothing to write home about. These were handled extremely well by the general manager himself, Renny whose whole demeanor was friendly and kind person who seems fully committed to a good customer service. My thanks to Daniel who saved the day when the safe decided not to function properly although it could have been my fault! He competently sort this problem out. My room was more of an apartment and huge in size so it really felt like coming home at the end of my busy day in the city. The breakfasts are quite basic and could probably do with some thought on ways in which improvements could be made but I would say on reflection they are adequate. There is an extensive dinner menu and I was pleasantly surprised at how tasty the food was and in particular the chicken korma.
Stayed 7 nights in Jan 2019

8/10 Good

Rob

Friendly and correct personnel. Clean. Helpful. Good bed. Relatively quiet. Some of the finishing was done “à la Chinoiserie”: bathroom door and lamps (but therefore it’s not a five or four star hotel)
Stayed 5 nights in Nov 2023