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Dusit D2 Nairobi

3.5 star property
Family-friendly 3.5-star hotel with outdoor pool

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Photo gallery for Dusit D2 Nairobi

Front of property - evening/night
Terrace/patio
Terrace/patio
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
14 Riverside, Riverside Woods, 14, Nairobi, Nairobi County, 00100
  • Place, Arboretum
    ‪15 min walk‬
  • Place, Sarit Centre
    ‪17 min walk‬
  • Place, University of Nairobi
    ‪17 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

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About the area

Nairobi

City center stay.Your stay at this Kileleshwa hotel places you within 2 miles (3 km) of Arboretum and Nairobi National Museum. University of Nairobi and Sarit Centre are also within 2 miles (3 km).

What's nearby

  • Arboretum - 15 min walk - 1.3 km
  • Sarit Centre - 17 min walk - 1.4 km
  • University of Nairobi - 17 min walk - 1.4 km
  • Nairobi National Museum - 20 min walk - 1.7 km
  • Westgate Shopping Mall - 3 min drive - 2.6 km

Getting around

  • Syokimau Station - 30 min drive
  • Nairobi (WIL-Wilson) - 19 min drive

Restaurants

  • ‪Le Grenier à Pain - ‬12 min walk
  • ‪270° Rooftop - ‬16 min walk
  • ‪68 Library - ‬19 min walk
  • ‪Hotel Riverview - ‬17 min walk
  • ‪Milan Kenya - ‬14 min walk

About this property

Dusit D2 Nairobi

Family-friendly 3.5-star hotel with outdoor pool
Dusit D2 Nairobi offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the family-friendly Dusit D2 Nairobi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

  • 1 building
  • 101 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 538 sq ft of conference space
  • 50 sq m of conference space
  • Built in 2014
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Bar by the pool
  • Dining venue
Dusit D2 Nairobi offers 101 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters. LED televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

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Novotel Nairobi Westlands
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  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 145 reviews
The price is CA $185
CA $232 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 25 for adults and USD 12.50 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • 40-inch LED TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 60
  • New Year's Eve (December 31) Gala Dinner per child: USD 30 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25.00 for adults and USD 12.5 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way)
  • Airport shuttle fee per child: USD 40 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. 

We should mention

  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

dusitD2
dusitD2 Hotel
dusitD2 Hotel nairobi
Dusit D2 Nairobi Hotel
dusitD2 nairobi Hotel
Dusit D2 Nairobi Hotel
Dusit D2 Nairobi Nairobi
Dusit D2 Nairobi Hotel Nairobi

Frequently asked questions

How close is Dusit D2 Nairobi to the airport?

Dusit D2 Nairobi is 4.9 mi (19-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

Does Dusit D2 Nairobi have an airport shuttle?

Dusit D2 Nairobi offers an airport shuttle 24 hours a day, on request, for a charge of USD 40 per vehicle, one-way.

Does Dusit D2 Nairobi offer free breakfast?

Free breakfast isn’t provided at Dusit D2 Nairobi, but buffet breakfast is offered for a fee of USD 25.00 for adults and USD 12.5 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Dusit D2 Nairobi?

No, there is no casino at this hotel, but Lucky 8 Casino (6-min drive) is nearby.

What time is check-in at Dusit D2 Nairobi?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Dusit D2 Nairobi?

This hotel offers free self parking and valet parking.

Does Dusit D2 Nairobi have a pool?

Dusit D2 Nairobi features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 6:00 PM.

Does Dusit D2 Nairobi have a restaurant?

Yes, there is a restaurant on site.

Does Dusit D2 Nairobi have a spa?

This hotel has a spa, which features mani/pedis, body scrubs, and body treatments.

How close is Dusit D2 Nairobi to downtown Nairobi?

Dusit D2 Nairobi is 1.9 mi away from Nairobi.

Dusit D2 Nairobi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 83 out of 111 reviews
Rating 8 - Good. 20 out of 111 reviews
Rating 6 - Okay. 6 out of 111 reviews
Rating 4 - Poor. 0 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

mademoisElla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zero regrets. Hope to be back soon! Was there with my 5 year old daughter, perhaps better catered for business, but we still enjoyed every minute.
Stayed 7 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast omelette was small. The staff was amazing
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Dayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly all the way. Breakfast was great, with excellent variety. Will definately stay here on my next visit.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern feel, very clean, very comfy. If we come again I’d definitely stay here.
Stayed 6 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Larger than average rooms, good gym, excellent service. I have stayed here several times before and will come back. My only criticism relates to the room service menu. It’s quite boring and has no Thai food on offer...strange given that this is a Thai hotel chain and it has a really good Thai restaurant (Soi) on the ground floor.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Back its very best

An absolute faultless stay from start to finish. Every member of staff without exception were outstanding.The quality of the rooms are the best in Nairobi. Very spacious and well fitted. The breakfast buffet is excellent and the staff there were exception, in particular Koki, Helen and the best egg chef around, Bernadette. The welcome at reception is always greeted with a smile. Lorah was outstanding. It is my hotel of choice in Nairobi
Stayed 6 nights in Sep 2019
Verified

6/10 Okay

Paresh

Liked: Cleanliness, room comfort

Dusit2 Nairobi

Not as good as third bed was not made up when we got in late in the evening. The view from the window was non existent - wall painted. Space in the room was adequate.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Ese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! Amazing hotel and people. Service is excellent. Rooms are our of this world! Everything works Security is water tight - you would expect that after the recent issues. Sometimes a pain, but necessary.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dusit is back!

Dusit is back. Staff is as friendly as before, but some processes are a bit slow. Reception needs to be better organized and work faster. Airport transfer is absolute value for money as they offer wifi in their shuttle you can work on the way. drivers are well trained and very helpful. SOI Restaurant staff understand their job! Great to have a conversation and laugh with them. Beds still huge, rooms very comfortable! The early check-in topped it off! Great that Dusit is back!
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

NoelC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late at night but check in with Mike was smooth and relaxed also I awoke a bit late for breakfast but was still able to get a decent breakfast even though the breakfast area had closed
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply elagant, marvellous experience. We made last minute reservations but the staff were very helpful and managed to accommodate us despite the short notice. The rooms are exquisite. The property is just out of this world. Keep up the good job
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Business Hotel

Great business hotel, I had a couple of very enjoyable stays at the Dusit. My thoughts to those caught up in the recent atrocities.
Stayed 3 nights in Nov 2018
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a safe area

This is a lovely hotel and great rooms. It’s a shame you have to actually leave the hotel (not the complex) to get to the pool, which is also situated behind a building so loses the sun quite early if that’s what you are going for.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Trishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business

Overall a lovely stay
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haven in Nairobi

Great central location in Nairobi. Good food and drink selections and spacious rooms. Will definitely come back.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Moosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay at Dusit Nairobi

Very nice boutique hotel with superior service, excellent bfast and great coffee. Location not so central.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel in convenient location. Other than the immediate amenities there aren't many alternatives but that wouldn't deter me from staying again in the future.
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

Excellent hotel with great staff. Excellent Thai restaurant.
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A memorable visit.

A very good hotel, staff always welcome you with a smile. Our Dvine Room was outstanding. For the benefits that you receive, it is well worth paying the extra to upgrade to a Dvine Room. The only negative that impacted on our complete enjoyment of our stay was the breakfast service. The food was great but service poor, with our table not cleared between courses and having to attract a waiter's attention to get coffee. We fed this back to the management team who assured us that this issue will be resolved. One of the benefits of the Dvine Room, is use of the D Lounge. This was a great experience thanks to Lorah who looked after us during our visit. Will we stay at D2 on our next visit? Definitely yes!
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, specious room, modern hotel!!! Suitable for business or vacation.
Stayed 2 nights in Feb 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service

Security is terrible

Security at the hotel is lax. $1600 were stolen from my room.
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively flawless, the Thai chain hotel is a great addition to the Nairobi hotel scene. Rooms are nice and big enough, roman showers are amazing and the beds are extra comfortable. Add to this a nice patio and lounge and a broad range of international cocktails and this hotel, with rooms reasonably priced, make every other hotel in town looking old and expensive. The thai restaurant is a bit pricey but the quality is there. The swimming pool is interesting and relaxing, the gym has nothing but new accessories.
Stayed 4 nights in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Morden hotel with great service

Had a very good stay after a second visit. Generally great service and a good stay. Some minor costs like paying for sparking water and a morning coffee dimish the experience but otherwise a good stay.
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

thor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

topp by-hotell med cool pool.

fantastiske room.super room-service.meget proffe i alt de gjorde
Stayed 2 nights in Dec 2017