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Radisson Blu Hotel & Residence, Nairobi Arboretum

5.0 star property
5-star luxury hotel near University of Nairobi
VIP Access

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Photo gallery for Radisson Blu Hotel & Residence, Nairobi Arboretum

Exterior
Restaurant
Superior Room
Lobby
Aerial view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

View in a map
Arboretum Road, Nairobi
  • University of Nairobi
    ‪13 min walk‬
  • Uhuru Park
    ‪3 min drive‬
  • Nairobi Hospital
    ‪4 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior Suite (with Lounge Access)

Junior Suite (with Lounge Access)

Junior Suite (with Lounge Access)

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (with Lounge Access)

Suite, 1 Bedroom (with Lounge Access)

Suite, 1 Bedroom (with Lounge Access)

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Pool View

1 bedroom, minibar, in-room safe, desk

Superior Room, Pool View

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View (& Lounge Access)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Pool View (& Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

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Exterior

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About the area

Nairobi

City center retreat .Your stay at this Kilimani hotel places you within 2 miles (3 km) of University of Nairobi and Uhuru Park. Nairobi Hospital and The Aga Khan University Hospital are also within 3 miles (5 km).

What's nearby

  • University of Nairobi - 13 min walk - 1.2 km
  • Uhuru Park - 3 min drive - 1.5 km
  • Nairobi Hospital - 4 min drive - 2.6 km
  • The Aga Khan University Hospital - 5 min drive - 3.3 km
  • United Nations Office at Nairobi - 9 min drive - 7.7 km

Getting around

  • Syokimau Station - 27 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 30 min drive

Restaurants

  • ‪Milan Kenya - ‬5 min drive
  • ‪Boulevard Hotel Nairobi - ‬5 min drive
  • ‪Artcaffe - ‬5 min drive
  • ‪Chicken Inn-Waiyaki - ‬7 min drive
  • ‪Gpot - ‬7 min drive

About this property

Radisson Blu Hotel & Residence, Nairobi Arboretum

5-star luxury hotel near University of Nairobi
Radisson Blu Hotel & Residence, Nairobi Arboretum offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 6 meeting rooms are available. A sauna, a terrace, and barbecue grills are also featured at the luxury Radisson Blu Hotel & Residence, Nairobi Arboretum. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Nairobi hotel.

  • 122 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • Built in 2019
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Bar by the pool
Radisson Blu Hotel & Residence, Nairobi Arboretum offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Exterior

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  • Parking included
  • Free WiFi
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Property amenities

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 30 for adults and USD 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Evening entertainment
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 43-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 150
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Blu Hotel & Residence, Nairobi Arboretum

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 30 for children
  • Airport shuttle fee: USD 45 per vehicle (maximum occupancy 3)
  • Early check-in fee: USD 150 (subject to availability)
  • Late check-out fee: USD 150 (subject to availability)
  • Laundry fee: USD 15 per day
  • Spa fee: USD 60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel
Radisson Blu Hotel & Residence, Nairobi Arboretum Nairobi
Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel Nairobi

Radisson Blu Hotel & Residence, Nairobi Arboretum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 181 out of 234 reviews
Rating 8 - Good. 37 out of 234 reviews
Rating 6 - Okay. 11 out of 234 reviews
Rating 4 - Poor. 3 out of 234 reviews
Rating 2 - Terrible. 2 out of 234 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vivian Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The tranquility and welcome reception to the hotel won me over. Monica did everything possible to make our stay the best possible. The massage was epic - Gloria and Yvonne are great. I will definitely be back
Stayed 1 night in May 2025

10/10 Excellent

Murashi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

STANLEY, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 6 nights in May 2025

10/10 Excellent

Shelly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and I will visit again
Stayed 3 nights in Apr 2025

10/10 Excellent

CHRISTOPHER, BRONX

Stayed 3 nights in Apr 2025

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one my best stays. The staff were very accommodating and attentive.
Stayed 3 nights in Apr 2025

10/10 Excellent

Olive Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was treated as a guest! A worthy guest! I appreciated that! They took time to make the visit all about me! About the guest. I Loved that!
Stayed 2 nights in Apr 2025

10/10 Excellent

Amos

Stayed 2 nights in Mar 2025

10/10 Excellent

Olive Vivienne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ananda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gum too small, but otherwise great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ananda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, quiet. Gym is small, but ok
Stayed 1 night in Feb 2025

10/10 Excellent

Ananda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. Staff are lovely and place is beautiful. Brunch is very loud, but quiet in the room. Will definitely stay again.
Stayed 3 nights in Feb 2025

8/10 Good

Annu

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Arboretum offers an oasis from the bustle

Everyone was very helpful and friendly. The location is good; it is calm and quiet except for the very loud Sunday afternoon music. Access to the Arboretum is a real treat.
Stayed 10 nights in Jan 2025

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near Kenya National Arboretum

This is a really lovely hotel! The staff is kind, the accommodations are beautiful, the rooms are comfortable and have every modern convenience you could think of. Not one single complaint.
Stayed 2 nights in Feb 2025

8/10 Good

Olive Vivienne

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Olive Vivienne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Sishah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

KYOMUGISHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was amazing the receptionist that checked us in was amazing .
Stayed 2 nights in Jan 2025

10/10 Excellent

Deonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Speacial mention to Paul at the omelette station who was great, polite and timely at breakfast everyday. At dinner, it took quite a while to get served several times.
Stayed 8 nights in Dec 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best hotels in Nairobi - great customer service, modern spacious rooms, access to aboretum for hikes/walks/runs, & good dining options in the hotel and outside (within the area). Well worth a stay here!
Stayed 2 nights in Dec 2024