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Quality Inn

2.5 star property
Hotel near Departure Bay Ferry Terminal in Nanaimo

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Photo gallery for Quality Inn

Front of property
Hallway
Exterior
Lobby
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
440 Selby Street, Nanaimo, BC, V9R 2R7
  • Place, Old City Quarter
    ‪4 min walk‬
  • Place, Nanaimo Museum
    ‪5 min walk‬
  • Place, Bastion
    ‪7 min walk‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪9 min walk‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency)

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Nanaimo

City center stay.Your stay at this Nanaimo hotel places you within a 10-minute walk of Old City Quarter and Nanaimo Museum. Casino Nanaimo and Vancouver Island Military Museum are also within half a mile (1 km).

What's nearby

  • Old City Quarter - 4 min walk - 0.4 km
  • Nanaimo Museum - 5 min walk - 0.4 km
  • Casino Nanaimo - 6 min walk - 0.6 km
  • Bastion - 7 min walk - 0.7 km
  • Vancouver Island University - 3 min drive - 2.1 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 3 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪The Breakfast Nook - ‬5 min walk
  • ‪Red’s Bakery - ‬8 min walk
  • ‪Luna - ‬7 min walk
  • ‪The Vault - ‬6 min walk

About this property

Quality Inn

Hotel near Departure Bay Ferry Terminal in Nanaimo
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Quality Inn also features a fitness center, room service (during limited hours), and express check-out. Limited free parking is available on a first-come, first-served basis.

This Nanaimo hotel is smoke free.

  • 45 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2021
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • No smoking on site
  • Dining venue
Quality Inn offers 45 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Parking included
  • Free WiFi
  • Air conditioning
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The price is CA $100
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 25 per person
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 per person
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Hotel
Quality Inn Nanaimo
Quality Inn Hotel Nanaimo

Quality Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1004 reviews
Rating 8 - Good. 278 out of 1004 reviews
Rating 6 - Okay. 74 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

catherine

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Restaurant not open (I checked in at 7pm), no restaurants in walking distance, and not even a pack of chips in the vending machine. Walls paper thin and bed saggy. Staff somewhat friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Stayed 2 nights in Nov 2025

10/10 Excellent

xiaoya

Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Travelled with family, Business traveller
rm was clean frnt area was clean . staff were helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Kule, Surrey

Stayed 3 nights in Nov 2025

8/10 Good

Yvan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite surprise to be charge $150 directly to my credit card when the room had previously been paid instead of a caution that is automatically remove when leaving the Hotel.
Stayed 1 night in Nov 2025

8/10 Good

Dennis

Liked: Cleanliness
Disliked: Amenities
Clean room. Good people. No breakfast. But there was a restaurant in house that was great.
Stayed 1 night in Nov 2025

8/10 Good

Brianne

Liked: Cleanliness, property conditions & facilities
Considering the price, this is a pretty nice hotel. The common areas of the hotel are modern and nicely decorated. The room was clean. I like that the room had vinyl plank flooring rather than carpet. I also thought having a microwave in addition to a mini fridge was convenient.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Stayed 1 night in Nov 2025

10/10 Excellent

Santosh

Stayed 1 night in Nov 2025

6/10 Okay

John

Business traveller
Disliked: Amenities
room was fine it was the heater in the room everytime it would go on it would wake me up and didn't get much sleep.
Stayed 1 night in Nov 2025

4/10 Poor

Tina

Stayed 2 nights in Oct 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities
Very nice staff and very nice room.
Stayed 1 night in Nov 2025

10/10 Excellent

Phuoc Nguyen Vu

Stayed 1 night in Nov 2025

10/10 Excellent

todd

Stayed 1 night in Nov 2025

8/10 Good

Lisa Diane

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, really friendly service and efficient check in. I somehow ended up in an accessible room, and it's important to note that it really is accessible. I was impressed. I don't need it myself but work with individuals who do and it's hard to find. This room meets the needs. Wide enough entrance into room and bathroom for wheelchairs and great accommodations in the bathroom. The bed could be lower for those that need assistance but other than that, nice little room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Great staff, courteous, helpful, kind. Clean and cosy.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elliot

Stayed 2 nights in Nov 2025

10/10 Excellent

Deanna, Kamloops

Liked: Cleanliness, amenities, property conditions & facilities
Clean environment friendly staff secure location
Stayed 1 night in Nov 2025

6/10 Okay

Crestina, Port Moody

Business traveller
Liked: Cleanliness
Disliked: Amenities
Room was in good condition and it was quiet, but travelling as a woman by myself for work, I wish you needed key card access to get into the elevators. I also did not like the neighborhood it is located in.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Nov 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, amenities
Check in and check out quick and professional. Safe parking for my vehicle. New accomodatioms. Great onsite restaurant.
Stayed 2 nights in Nov 2025

10/10 Excellent

Minh Anh

Stayed 3 nights in Oct 2025

10/10 Excellent

Ernest Adelard Joseph

Stayed 3 nights in Oct 2025

10/10 Excellent

Jolene

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I loved the balcony on n the third floor. Gorgeous. Your staff were very kind and helpful. The waitress at the breakfast restaurant was amazing!
Stayed 1 night in Oct 2025