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Quest Napier Serviced Apartment

4.5 star property
4.5-star luxury aparthotel perfect for exploring Napier

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Photo gallery for Quest Napier Serviced Apartment

Front of property - evening/night
Winery
Reception
One Bedroom Apartment | Living area
One Bedroom Apartment | Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym

Explore the area

View in a map
176 Dickens Street, Napier, 4110
  • Place, Marine Parade
    ‪5 min walk‬
  • Place, Napier Beach
    ‪5 min walk‬
  • Place, War Memorial Conference Center
    ‪8 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪7 min drive‬

Room options

View all photos for Studio

Studio

Studio

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment

Premium bedding, pillowtop beds, individually furnished, desk

One Bedroom Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Napier

Central Napier getaway .A stay at this Napier South aparthotel places you steps from Municipal Theatre and within a 5-minute walk of Opossum World. Daily Telegraph Building and Marine Parade are also within half a mile (1 km).
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What's nearby

  • Marine Parade - 5 min walk - 0.4 km
  • Napier Beach - 5 min walk - 0.4 km
  • Daily Telegraph Building - 5 min walk - 0.5 km
  • War Memorial Conference Center - 8 min walk - 0.7 km
  • National Aquarium of New Zealand - 14 min walk - 1.3 km

Getting around

  • Napier (NPE-Hawke's Bay) - 9 min drive

Restaurants

  • ‪Central Fire Station Bistro - ‬3 min walk
  • ‪Baked By Central Fire Station - ‬3 min walk
  • ‪Rogue Hop - ‬5 min walk
  • ‪Chaona Thai - ‬2 min walk
  • ‪O'Sushi - ‬3 min walk

About this property

Quest Napier Serviced Apartment

4.5-star luxury aparthotel perfect for exploring Napier
As a guest of Quest Napier Serviced Apartment, you'll find a fitness center, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The luxury Quest Napier Serviced Apartment also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 4.5-star Napier aparthotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 3 levels
  • Built in 2009
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Quest Napier Serviced Apartment offers 47 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on weekdays only.

Similar properties

Classic Studio | Garden view
Expressotel
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Room service
4.5 out of 5, Wonderful, 751 reviews
The price is CA $97
CA $113 total
includes taxes & fees
Apr 12 - Apr 13
Expressotel

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (NZD 19 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: NZD 20 per stay

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Water dispenser

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: NZD 45 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels
  • Netflix

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Free local calls
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a historical district
  • In an entertainment district
  • In the city center

Things to do

  • Fitness classes
  • Gym
  • Golfing nearby
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 47 units
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Solar energy
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per night.
  • Cribs (infant beds) are available for NZD 20 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 19 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 20 per stay
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses solar energy, plus eco-friendly cleaning products
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, window guards, and outdoor lighting
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property uses solar energy, plus eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, window guards, and outdoor lighting in each accommodation. The property is professionally cleaned.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quest Napier Serviced
Quest Napier Serviced Apartment
Quest Napier Hotel Napier
Quest Napier Serviced Napier
Quest Napier Serviced Apartment Napier
Quest Napier Serviced Apartment Aparthotel
Quest Napier Serviced Apartment Aparthotel Napier

Quest Napier Serviced Apartment Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 641 out of 986 reviews
Rating 8 - Good. 291 out of 986 reviews
Rating 6 - Okay. 39 out of 986 reviews
Rating 4 - Poor. 12 out of 986 reviews
Rating 2 - Terrible. 3 out of 986 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Lesley and Ken

Travelled with group
Generally pretty good. Food left in the fridge from the previous guests. Would like a different pillow option, found pillows way too big.
Stayed 2 nights in Dec 2025

10/10 Excellent

Zaid

Liked: Cleanliness, room comfort
Clean room. Very good location.
Stayed 1 night in Dec 2025

10/10 Excellent

ANAND

Stayed 1 night in Dec 2025

10/10 Excellent

philip, rugby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
lovely clean room & great staff
Stayed 4 nights in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Well managed property in the heart of the town of Nelson
Stayed 2 nights in Dec 2025

10/10 Excellent

Teeraya, darlinghurst

Liked: Cleanliness, property conditions & facilities
Pretty good location
Stayed 1 night in Dec 2025

10/10 Excellent

Kate, Auckland

Stayed 2 nights in Nov 2025

4/10 Poor

Peter

Travelled with family
Staff support was lacking. I had 5 days earlier booked and paid for an underground carpark with access to an overnight EV charger. I used my allocated park, but the single charger was being used (by an unauthorised user, the receptionist told me next day). Two empty bays on the opposite wall had two unused chargers, but on inquiry, the duty manager told me I could not move into the empty bays as they were not my designated bay. (Both bays were still unused the following morning). The duty manager refused to assist me further.
Stayed 1 night in Oct 2025

8/10 Good

Asif Basha

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Marcia

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Tomoko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean room and nice staff
Stayed 2 nights in Oct 2025

8/10 Good

Christine

Liked: Cleanliness
Very good stay. Super central location. Friendly and helpful staff. A couple of details missing - Could have done with two facecloths - ( most people like their own one to use!), more milk sachets - to make tea and coffee for two people per day , four mini milk sachets doesn’t cut it!! Also, no dishwash to hand wash the dishes , nor a dishcloth to wipe up bench spills made it tricky. These are easy fixes and it would not stop me staying again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kimiora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Person at front desk was so welcoming and accommodating for our needs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Duncan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Cheng San, Pasir Ris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is in great condition & very clean. Staff are helpful with our enquiry.
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gym hours a bit limited so I didn't go. Otherwise everything was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, very pleasant room and helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Letava

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Holden

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great quiet and right in the centre of Napier!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were the best;The upgrade was wonderful;the overall experience was just great
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcel

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, room comfort

Napier July 2025

First time back after opening of new road replacing The Gorge. Great improvement! Some excellent new restaurants (Madame Social especially) and some old favs doing well (fish at Mr D's was memorable). The enormous south at the Upper Norwood cafe was absolutely wonderful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities
Very welcoming and friendly staff. Great stay.
Stayed 1 night in May 2025

10/10 Excellent

marc

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025