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Swiss-Belhotel Napier

4.0 star property
4-star Art Deco hotel perfect for exploring Napier

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Photo gallery for Swiss-Belhotel Napier

Swiss-SuperSuite Two Bedroom
Swiss-SuperSuite Two Bedroom | View from room
Lounge
Deluxe Premium Studio
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
36 Munroe Street, Napier, 4110
  • Marine Parade
    ‪5 min walk‬
  • National Aquarium of New Zealand
    ‪11 min walk‬
  • Napier Prison
    ‪15 min walk‬
  • Napier (NPE-Hawke's Bay)
    ‪7 min drive‬

Room options

View all photos for Swiss-SuperSuite One Bedroom

Swiss-SuperSuite One Bedroom | Living area

Swiss-SuperSuite One Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss-SuperStudio

Swiss-SuperStudio

Swiss-SuperStudio

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Premium Studio

Deluxe Premium Studio

Deluxe Premium Studio

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Studio

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss-SuperSuite Two Bedroom

Swiss-SuperSuite Two Bedroom

Swiss-SuperSuite Two Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Room

9.2 out of 10
Wonderful
(27 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the area

Napier

Heart of Napier.At this Napier South hotel, you'll be within a 5-minute walk of Marine Parade and Napier Beach. Opossum World and Municipal Theatre are also within half a mile (1 km).

What's nearby

  • Marine Parade - 5 min walk - 0.4 km
  • National Aquarium of New Zealand - 11 min walk - 1.0 km
  • Ocean Spa - 11 min walk - 1.0 km
  • McLean Park - 13 min walk - 1.1 km
  • Napier Prison - 15 min walk - 1.3 km

Getting around

  • Napier (NPE-Hawke's Bay) - 12 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Kfc - ‬7 min walk
  • ‪Sai Thai Eatery - ‬7 min walk
  • ‪Angkor Wat Kiwi Bakery & Cafe - ‬5 min walk
  • ‪Adoro Cafe - ‬8 min walk

About this property

Swiss-Belhotel Napier

4-star Art Deco hotel perfect for exploring Napier
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at Swiss-Belhotel Napier. Parking is available for a fee.

This 4-star Napier hotel is smoke free.

  • 52 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Swiss-Belhotel Napier offers 52 accommodations with espresso makers and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Napier hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, German, Hindi

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  • Free WiFi
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 32 for adults and NZD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Private wine tours
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch flat-screen TV

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: NZD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 32 for adults and NZD 15 for children
  • Covered self parking fee: NZD 15 per night
  • Pet fee: NZD 150 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 9429048987011

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Doubletree Hilton Napier Property
DoubleTree Hilton Napier Hotel
DoubleTree Hilton Napier
Hotel DoubleTree by Hilton Napier Hotel & Suites Napier
Napier DoubleTree by Hilton Napier Hotel & Suites Hotel
Hotel DoubleTree by Hilton Napier Hotel & Suites
DoubleTree by Hilton Napier Hotel & Suites Napier
Doubletree BY Hilton Napier
DoubleTree Hilton Hotel
DoubleTree Hilton
Swiss Belboutique Napier
Swiss-Belhotel Napier Hotel
Swiss-Belhotel Napier Napier
Swiss-Belhotel Napier Hotel Napier
DoubleTree by Hilton Napier Hotel Suites

Swiss-Belhotel Napier Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 177 out of 283 reviews
Rating 8 - Good. 65 out of 283 reviews
Rating 6 - Okay. 26 out of 283 reviews
Rating 4 - Poor. 10 out of 283 reviews
Rating 2 - Terrible. 6 out of 283 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Reiko

Stayed 7 nights in Mar 2025

8/10 Good

Robin

Liked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Iliganoa Antonina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely customer service!
Stayed 2 nights in Mar 2025

10/10 Excellent

Briar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, staff were lovely
Stayed 2 nights in Mar 2025

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities, room comfort

Good value, modern hotel in lovely town.

Hotel was modern and very clean. Staff friendly and helpful. Location excellent and we walked everywhere. Parking an issue if you are there on a week day but not at weekends. Very few crockery and cutlery items. Some milk in the fridge to make tea/coffee would be helpful. We would stay there again if in the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great quiet location. One of our go to properties when visiting Hawke's Bay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohammed, Auckland

Business traveller
Liked: Cleanliness, staff & service
Great
Stayed 4 nights in Mar 2025

8/10 Good

Vinod

Travelled with group
Disliked: Staff & service, amenities
Receptionist was not friendly Was abrupt Most likely under pressure training someone
Stayed 3 nights in Mar 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
a
Stayed 4 nights in Feb 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, so clean and modern. Comfortable bed and modern facilities.
Stayed 1 night in Mar 2025

6/10 Okay

Brent

Travelled with partner
Liked: Staff & service
The service staff friendly and helpful. Room was large, dated, had two rooms small kitchen. Parking below hotel was tight and limited. Breakfast was real eggs made to order.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gregers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We had an excellent stay. Swiss is a new, modern and spacious building with convenient parking in the basement. Room was nice, clean … and equally spacious. Staffceas friendly and flexible. We used the shared washing machine and dryer, it worked fine. Maybe only two `negative` things to mention … the tap in the bathroom was just able to reach over the sink, hence some water spill on the table top, and the breakfast was a bit `flat`. However, these are minor issues and only mentioned by spoiled guests 😊
Stayed 4 nights in Feb 2025

6/10 Okay

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
ideal location, quality premises but why just 2 pods of Nespresso... that is pretty cheap and hence downgraded our review ... also the heat control devise in the room is very complicated and o instructions ...not good staff was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, very clean. Lovely reception staff. Decent gym facilities.
Stayed 2 nights in Feb 2025

8/10 Good

Anthea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. The only thing that was a bit of a nuisance was the position of the tap in the bathroom over the basin meant that water spilled onto the vanity top and then on to the floor. Other than that the location and amenities were great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jiuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Everything was good enough to enjoy the Art Deco festival. Location, facilities, pristine room condition, and staff are perfect for us!
Stayed 1 night in Feb 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no parking for guests. You had to book it online so we were stuck with moving our car around to avoid parking tickets. This is a nice hotel. staff were friendly and breakfast was good. But there is no Sky TV or sports which was disappointing Overall i would rate this as a 3.5 stars hotel. Its close to downtown and an easy walk..
Stayed 4 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking around town and seeing the local attractions.
Stayed 2 nights in Feb 2025

8/10 Good

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely rooms

Room always good here Shame restaurant closed on evenings would of been nice to know before visit been before and always been open
Stayed 1 night in Feb 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
a new modern hotel. close to town
Stayed 2 nights in Feb 2025

10/10 Excellent

Tiffany

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to CBD and waterfront. Excellent customer service.
Stayed 4 nights in Jan 2025

8/10 Good

M L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Nakarin, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, modern and quiet.
Stayed 2 nights in Jan 2025