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Eurostars Hotel Excelsior

4.0 star property
4-star hotel near Port of Naples

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Photo gallery for Eurostars Hotel Excelsior

Yoga
1 bedroom, premium bedding, down comforters, minibar
Front of property - evening/night
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Laundry

Explore the area

View in a map
Via Partenope 48, Naples, NA, 80121
  • Place, Via Partenope
    ‪1 min walk‬
  • Place, Castel dell'Ovo
    ‪3 min walk‬
  • Place, Piazza del Plebiscito
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Double Room

1 bedroom, premium bedding, down comforters, minibar

Classic Double Room

8.4 out of 10
Very good
(25 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room

1 bedroom, premium bedding, down comforters, minibar

Superior Single Room

8.4 out of 10
Very good
(5 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Exterior

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room, Sea View

9.4 out of 10
Exceptional
(26 reviews)
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View

Junior Suite, Sea View

Junior Suite, Sea View

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View

1 bedroom, premium bedding, down comforters, minibar

Standard Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Sea View

Suite, Sea View

Suite, Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View

1 bedroom, premium bedding, down comforters, minibar

Executive Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

1 bedroom, premium bedding, down comforters, minibar

Superior Double Room, Connecting Rooms

  • 40 sq m
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Superior Triple Room

1 bedroom, premium bedding, down comforters, minibar

Superior Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, 2 Bedrooms, Connecting Rooms

Superior Double Room, 2 Bedrooms, Connecting Rooms

Superior Double Room, 2 Bedrooms, Connecting Rooms

  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

1 bedroom, premium bedding, down comforters, minibar

Classic Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

1 bedroom, premium bedding, down comforters, minibar

Superior Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room, Sea View

  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View (Single Use)

1 bedroom, premium bedding, down comforters, minibar

Junior Suite, Sea View (Single Use)

  • 1 bedroom
  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View (3 Pax)

1 bedroom, premium bedding, down comforters, minibar

Standard Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Sea View (3 Pax)

1 bedroom, premium bedding, down comforters, minibar

Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View (3 Pax)

1 bedroom, premium bedding, down comforters, minibar

Executive Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the area

Naples

City center retreat .Within a 10-minute walk of this Naples City Centre hotel, you'll find Castel dell'Ovo and Lungomare Caracciolo. Port of Naples and Molo Beverello Port are also within 2 miles (3 km).

What's nearby

  • Via Partenope - 1 min walk - 0.0 km
  • Castel dell'Ovo - 3 min walk - 0.3 km
  • Piazza del Plebiscito - 8 min walk - 0.7 km
  • Lungomare Caracciolo - 8 min walk - 0.7 km
  • Molo Beverello Port - 12 min walk - 1.0 km

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples Intl. Airport (NAP) - 35 min drive

Restaurants

  • ‪Ristorante La Terrazza - ‬1 min drive
  • ‪La Cantina dei Lazzari - ‬2 min walk
  • ‪Caffè Megaride - ‬5 min walk
  • ‪Officina - ‬2 min walk
  • ‪Transatlantico - ‬5 min walk

About this property

Eurostars Hotel Excelsior

4-star hotel near Port of Naples
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at Eurostars Hotel Excelsior. For a fee, parking is available.

This 4-star Naples hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1905
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Eurostars Hotel Excelsior offers 122 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Front of property
Royal Continental Hotel Naples
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,379 reviews
The price is CA $188
CA $225 total
includes taxes & fees
Nov 30 - Dec 1
Royal Continental Hotel Naples

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Eurostars Hotel Excelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1004 reviews
Rating 8 - Good. 258 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful and professional. The property, unique and elegant. Location, outstanding!
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina, Hatfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful prooerty with a gorgeous roif top restaurant
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Stayed 1 night in Aug 2025

10/10 Excellent

Giacomo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very nice
Stayed 3 nights in Aug 2025

2/10 Terrible

Caitlin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful! Massive construction happening in front of the entire property. Seaside views do not exist even though you pay for an upgrade. Hotel staff was very rude upon check in . Do not stay here!
Stayed 1 night in Aug 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Karasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

The hotel provided a truly exceptional experience, characterized by its beauty, elegance, professionalism, and top-tier customer service, making it one of the best I have ever encountered. The views from my room were breathtaking and captivating, and the bed was very comfortable. The restaurant's food was delicious, and the presentation was excellent. The hotel was conveniently located near the restaurant, the ferry, and a small beach, all within walking distance.
Stayed 3 nights in Aug 2025

10/10 Excellent

Monique, west palm beach

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with beautiful view of the Naples bay. Great location near the port with many dining options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Florian

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and always love to stay here
Stayed 4 nights in Jul 2025

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT.
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Maxim

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Shakeela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful building with highly trained and professional staff. Gorgeous views from roof top restaurant!
Stayed 1 night in Jul 2025

4/10 Poor

Moe

Disliked: Amenities
Stayed 3 nights in Jul 2025

10/10 Excellent

Tanya

Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Adnan

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bathroom shower flooded after 2 minutes of running water.
Stayed 4 nights in Jun 2025

4/10 Poor

Brendan

Liked: Cleanliness
Disliked: Property conditions & facilities

Not worth the cost.

Too expensive for what it is. The balconies are rusted and not kept up. The balcony furniture is uncomfortable and therefore you can’t really enjoy it. (Views are great though) There WiFi wasn’t working for half our stay so that was pretty annoying and all they gave us for it was two free drinks. (Kind offer but not enough for the inconvenience) We tried two different nights to get wine glasses sent up to the room, room service wouldn’t answer one night and then said “room service is closed” the other night. The concierge wouldn’t bring wine glasses up either both nights. Literally the only place I have ever stayed that couldn’t do such a simple task. With that said, the day staff was delightful and kind. I would just say there are better places to stay with the same type of view and for way less money. They want to be a luxury stay but fall just short. I had such high hopes because of all the other reviews and maybe we just didn’t luck out. Who knows! As for location, it’s an easy walk for the Port and Spanish Quarter.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin, London

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely old school Italian hotel with classic charm and excellent service
Stayed 2 nights in Jul 2025