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4.7 out of 5

"Room seemed old but very well built. Location was great, view of Mt Vesuvius was great. Breakfast was awesome, not included and expensive, but worth ... " More

By a verified traveller on Mon 03 Apr 2023

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Hotel Description

4-star hotel near Molo Beverello Port

City center retreat

Within a 10-minute walk of this Naples City Centre hotel, you'll find Castel dell'Ovo and Royal Palace. Also, Piazza del Plebiscito is within half a mile (1 km) and Molo Beverello Port is within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. Self parking, a terrace, and dry cleaning are also offered.

Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $265* Per night/room 3 Apr. - 4 Apr.

Deluxe Double Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Eurostars Hotel Excelsior ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Eurostars Hotel Excelsior

Everyone (3) Couples (2) Family (1)
4 out of 5
Room seemed old but very well built. Location was great, view of Mt Vesuvius was great. Breakfast was awesome, not included and expensive, but worth it.

Posted by on 3 Apr. 2023

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5 out of 5
Very nice, would return

Posted by on 28 Sep. 2022

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4 out of 5
Beautiful old hotel in great shape and good facilities. A but fancy on the beautiful dining terrace. We did not realize there was such a busy port and city which diminished the view slightly. However, short walk to port for excursions to Capri etc. Many dining options walkable.

Posted by on 30 May 2022

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5 out of 5
We loved this hotel! We travelled as a family of 5 (with 3 children of 8,12, and 15) and we booked two connecting rooms. The rooms were very spacious, clean and elegant. Classy Italian furniture, a lot of allure, elegance and grace. The view from the rooms and the top terrace is absolutely gorgeous: buffet breakfast with a view of the Gulf of Naples and the Vesuvio is unbeatable! Perfect location to explore Naples We'll definitely stay at the Eurostar Hotel Excelsior for our next trip to Napoli...

Posted by on 6 Aug. 2019

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5 out of 5
My wife and I had a great experience at this hotel. The staff was friendly, the hotel was clean and welcoming and the restaurant on the rooftop was absolutely great. The breakfast in the morning is also well worth the money. The location of the hotel is fantastic. We would definitely stay here again

Posted by on 21 Mar. 2018

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5 out of 5

Great experience at the Excelsior!

So glad we chose this hotel. Absolutely super! The roof top bar & terrace restaurant were the perfect place to enjoy the view of the bay. Food great & staff charming. Full marks all round. Would def stay there again.

Posted by , from P on 6 Jul. 2017

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5 out of 5

Classic old time European glamour

Pros: classic touches like lovely light fixtures, a belt rack in the closet, fluffy robes, lots of space, fabric covered walls, a sweet suite experience
Location: fantastic location, especially on a sunday when the people of Naples come out for a stroll.
Loved this hotel. You could tell that she was a grande dame in her day because she has classic bones. Five of us were traveling together so we stayed in a two room suite with two bathrooms and a wonderful expanded balcony. Loved the rooftop terrace and was sad that we had to leave for the airport at 4:30 a.m. so we missed breakfast.

Posted by on 28 Mar. 2017

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About the Eurostars Hotel Excelsior

Location Via Partenope 48, Naples, NA 80121

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at Eurostars Hotel Excelsior. For a fee, parking is available. This 4-star Naples hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1905
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Napoli Marittima Station (2.7 km / 1.7 mi)
  • Metro station: Chiaia - Monte di Dio Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Eurostars Hotel Excelsior offers 122 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Safe
  • Bidet
  • Telephone
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Eurostars Hotel Excelsior has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

  • Children stay free
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Online Penalty Collection
  • Children stay free 2
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Hotel Naples
  • Excelsior Naples
  • Excelsior Naples Hotel
  • Hotel Excelsior Naples
  • Naples Excelsior
  • Naples Excelsior Hotel
  • Naples Hotel Excelsior
  • Eurostars Hotel Excelsior Naples
  • Eurostars Hotel Excelsior
  • Eurostars Excelsior Naples
  • Eurostars Excelsior
  • Eurostars Excelsior Naples
  • Eurostars Hotel Excelsior Hotel
  • Eurostars Hotel Excelsior Naples
  • Eurostars Hotel Excelsior Hotel Naples

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.