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Eurostars Hotel Excelsior

4.0 star property
4-star hotel near Molo Beverello Port

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Photo gallery for Eurostars Hotel Excelsior

Yoga
Lobby
Front of property - evening/night
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Via Partenope 48, Naples, NA, 80121
  • Place, Via Partenope
    ‪1 min walk‬
  • Place, Castel dell'Ovo
    ‪3 min walk‬
  • Place, Piazza del Plebiscito
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪9 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.4 out of 10
Very good
(25 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room

Premium bedding, down comforters, minibar, in-room safe

Superior Single Room

8.4 out of 10
Very good
(5 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, Sea View

9.4 out of 10
Exceptional
(27 reviews)
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View

Junior Suite, Sea View

Junior Suite, Sea View

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Standard Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Sea View

Suite, Sea View

Suite, Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room, Connecting Rooms

  • 40 sq m
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Superior Triple Room

Premium bedding, down comforters, minibar, in-room safe

Superior Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, 2 Bedrooms, Connecting Rooms

Superior Double Room, 2 Bedrooms, Connecting Rooms

Superior Double Room, 2 Bedrooms, Connecting Rooms

  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Classic Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room, Sea View

  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View (Single Use)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, Sea View (Single Use)

  • 1 bedroom
  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Suite, Sea View (3 Pax)

Standard Suite, Sea View (3 Pax)

Standard Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Sea View (3 Pax)

Premium bedding, down comforters, minibar, in-room safe

Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite, Sea View (3 Pax)

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the area

Naples

City center retreat .Within a 10-minute walk of this Naples City Centre hotel, you'll find Castel dell'Ovo and Lungomare Caracciolo. Also, Piazza del Plebiscito is within half a mile (1 km) and Molo Beverello Port is within 2 miles (3 km).

What's nearby

  • Via Partenope - 1 min walk - 0.0 km
  • Castel dell'Ovo - 3 min walk - 0.3 km
  • Piazza del Plebiscito - 8 min walk - 0.7 km
  • Lungomare Caracciolo - 8 min walk - 0.7 km
  • Molo Beverello Port - 12 min walk - 1.0 km

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples Intl. Airport (NAP) - 35 min drive

Restaurants

  • ‪Ristorante La Terrazza - ‬1 min drive
  • ‪La Cantina dei Lazzari - ‬2 min walk
  • ‪Caffè Megaride - ‬5 min walk
  • ‪Officina - ‬2 min walk
  • ‪Officina del Mare Napoli - ‬5 min walk

About this property

Eurostars Hotel Excelsior

4-star hotel near Molo Beverello Port
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at Eurostars Hotel Excelsior. For a fee, parking is available.

This 4-star Naples hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1905
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Eurostars Hotel Excelsior offers 122 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Front of property
Royal Continental Hotel Naples
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,385 reviews
The price is CA $216
CA $254 total
includes taxes & fees
Jan 15 - Jan 16
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Eurostars Hotel Excelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
Stayed 1 night in Jun 2025

10/10 Excellent

Ali, Houston

Travelled with family
Liked: Amenities
Nice hotel and very nice staff
Stayed 7 nights in Sep 2025

10/10 Excellent

Ali, Houston

Travelled with family
Liked: Amenities
Clean room and very friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Current construction in front of hotel not the best don’t know when street repair will be complete
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 3 nights in Sep 2025

10/10 Excellent

Kim

Stayed 1 night in Sep 2025

10/10 Excellent

ENRICO P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding desk staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the water. Lots of restaurants along the promenade. Beautiful rooftop bar and restaurant
Stayed 2 nights in Sep 2025

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Behrad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Behrad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, staff, view

Great location, staff, view, and the rooms look like from a castle!
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family, Travelled with group

Hotel was ok

Definity an older building with visible wear and tear and little sound protection so you hear everything all the time. Breakfast was not included and is ridiculously priced if you do want to pay for it. Wifi did not work well, it would work for 5 mins and then go out. Rooftop terrace was lovely to sit and have a cocktail, and the view was 10/10. Good location on waterfront but far from train station, paid parking. Staff were nice enough.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. I'd return tomorrow. Rooms with gorgeous views. Make sure to request them they are very popular.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, and the location of the hotel was also amazing. But what I truly loved was its views. Nothing like it!
Talk about a room with a view! Mt Vesuvius is in the background of my bathroom window. The balcony was even more impressive
So romantic this room at the Eurostar Excelsior hotel in Naples.
Stayed 3 nights in Aug 2025

10/10 Excellent

Franco

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice staff and very clean hotel but rooms need updating
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Stayed 4 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here for a night before I headed over to the islands. It was conveniently located near the train station and ferry. It was clean and stocked with amenities in the bathroom. It is an older hotel, but it has a wonderful charm, and it has breathtaking views of Mount Vesuvius. The service was great as well. Nothing bad to say.
Stayed 1 night in Aug 2025

10/10 Excellent

Meghan

Stayed 1 night in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

First time in Naples

In general a good stay but the bathrooms need urgent renovation.
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice option in naples.... top notch hotel with amazing people. Great location too.
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Jack

Stayed 2 nights in Aug 2025

10/10 Excellent

Sai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a fabulous property and Service with a smile is there motto.
Stayed 1 night in Aug 2025