Eurostars Hotel Excelsior

4.0 star property
4-star hotel near Molo Beverello Port

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Photo gallery for Eurostars Hotel Excelsior

Yoga
Lobby
Front of property - evening/night
Exterior
1 bedroom, premium bedding, down comforters, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Laundry

Explore the area

View in a map
Via Partenope 48, Naples, NA, 80121
  • Piazza del Plebiscito
    ‪8 min walk‬
  • Molo Beverello Port
    ‪12 min walk‬
  • Port of Naples
    ‪3 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪8 min drive‬

Room options

Junior Suite, Sea View

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Suite, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room, Sea View

9.4 out of 10
Exceptional
(23 reviews)
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Classic Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Junior Suite, Sea View (Single Use)

  • 1 bedroom
  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room, Sea View

  • Bay view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Superior Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Standard Suite, Sea View (3 Pax)

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Single Room

8.4 out of 10
Very good
(5 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, 2 Bedrooms, Connecting Rooms

  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

Classic Double Room

8.4 out of 10
Very good
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Superior Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Double Room, Connecting Rooms

  • 40 sq m
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

Suite, Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Suite, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Naples

City center retreat .At this Naples City Centre hotel, you'll be well placed to visit Gulf of Naples and Castel dell'Ovo, both within a 5-minute walk. Also, Piazza del Plebiscito is within half a mile (1 km) and Molo Beverello Port is within 2 miles (3 km).

What's nearby

  • Castel dell'Ovo - 3 min walk - 0.3 km
  • Piazza del Plebiscito - 8 min walk - 0.7 km
  • Molo Beverello Port - 12 min walk - 1.0 km
  • Via Toledo - 15 min walk - 1.3 km
  • Port of Naples - 3 min drive - 2.2 km

Getting around

  • Montesanto Station - 5 min drive
  • Chiaia - Monte di Dio Station - 12 min walk
  • Naples Intl. Airport (NAP) - 35 min drive

Restaurants

  • ‪Ristorante La Terrazza - ‬1 min drive
  • ‪Caffè Megaride - ‬5 min walk
  • ‪Diego Vitagliano - ‬4 min walk
  • ‪Transatlantico - ‬5 min walk
  • ‪Officina - ‬2 min walk

About this property

Eurostars Hotel Excelsior

4-star hotel near Molo Beverello Port
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at Eurostars Hotel Excelsior. For a fee, parking is available.

This 4-star Naples hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1905
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Eurostars Hotel Excelsior offers 122 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Hotel Naples
Excelsior Naples
Excelsior Naples Hotel
Hotel Excelsior Naples
Naples Excelsior
Naples Excelsior Hotel
Naples Hotel Excelsior
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior
Eurostars Excelsior Naples
Eurostars Excelsior
Eurostars Excelsior Naples
Eurostars Hotel Excelsior Hotel
Eurostars Hotel Excelsior Naples
Eurostars Hotel Excelsior Hotel Naples

Reviews

Eurostars Hotel Excelsior Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 581 out of 1013 reviews
Rating 8 - Good. 264 out of 1013 reviews
Rating 6 - Okay. 99 out of 1013 reviews
Rating 4 - Poor. 50 out of 1013 reviews
Rating 2 - Terrible. 19 out of 1013 reviews

Reviews

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful historic property with elegant, large rooms. The rooftop buffet is fabulous with great views of the sea and Mount Vesuvius.
Stayed 1 night in Jun 2025

8/10 Good

Lauren

Stayed 1 night in Jun 2025

10/10 Excellent

sridhar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location ambience and very friendly staff. The double room suite was ideal for my family of 4
Stayed 3 nights in Jun 2025

10/10 Excellent

Meredith

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Excellent hotel in one of the best locations. The entire staff was very helpful, especially Alessandro, who went out of his way to accommodate our request during the check in.
Stayed 2 nights in Jun 2025

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely dining area with great views. Historic hotel, older rooms but very comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Amenities
Great view of Bay of Naples. Elevator is to slow
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Liked: Property conditions & facilities
Hotel was beautiful and right across from the Mediterran. There was construction along the water, but not the fault of the hotel of course. Rooms were beautiful, but the WiFi was a little spotty in our room. Rooftop bar & restaurant were beautiful with stunning views of the water. Breakfast buffet had the biggest spread of food we saw during our 2+ weeks in Italy.
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, amenities
Charming old European hotel with great sea view views and wonderful staff
Stayed 2 nights in May 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and beautiful rooftop for drinks. Stunning breakfast room as well. Loved it!
Stayed 1 night in May 2025

4/10 Poor

Christian

Disliked: Cleanliness, staff & service
This hotel was not at all what the photos looked like. It was very dirty. The walls were caked in smoke
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer, Rockwall

Stayed 1 night in May 2025

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location and very friendly, helpful staff. The many rooms with an ocean view has jukiet or full balconies for catching the sunrise or sunset. Terrace on the roof is very romantic.. even if you are traveling without a romantic partner!
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very nice hotel overlooking the beautiful Bay of Naples. Our room was comfortable and very quiet. The staff were very friendly and helpful. The rooftop bar offers spectacular views of the Bay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We has a “studio” room, high ceilings, fancy moldings and wall coverings, older plumbing. Ours looked out over the water with nice views including Mt Vesuvius. Seemed to be a string of hotels and restaurants with cafes, all overlooking the water, so the immediate area has a definite touristy vibe. It’s about a 15 minute walk to the start of the more historic districts, similar distance to the Spanish quarter. Hotel lobby and ground floor rooms are huge and elegant, like ballrooms with a lot of seating. We had a comfortable and quiet stay there.
Stayed 2 nights in Apr 2025

8/10 Good

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ioana

Stayed 1 night in Mar 2025

8/10 Good

Leonardo, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. The wifi is terrible. If you need to send emails or would like to stream anything then I would consider another hotel. Asked a few times about wifi but staff said that they could not improve it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Vincenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Thierry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Bernadette

Excellance

This hotel is amazing. Anyone that chooses to stay here is picking a great place. I will be extending my stay again. It is elegant convenient and clean. The staff is kind and they even engaged with my really bad Napolitan broken accent.🇮🇹
Stayed 3 nights in Jan 2025

10/10 Excellent

Ram

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything including staff have been really good… WiFi is a bit spotty otherwise all seemed well
Stayed 4 nights in Dec 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Stayed 2 nights in Nov 2024

10/10 Excellent

Brian, Chester

Business traveller
I always stay at the Excelsior. The staff are wonderful and rarely change!! Feels like home.
Stayed 4 nights in Dec 2024