Smart Hotel Napoli

4.0 star property
4-star Art Deco inn near Port of Naples, connected to a rail/subway station

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Photo gallery for Smart Hotel Napoli

Property entrance
Exterior
1 bedroom, premium bedding, down comforters, pillowtop beds
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Stazione Marittima, Naples, Città Metropolitana di Napoli, 80133
  • Place, Piazza del Municipio
    ‪3 min walk‬
  • Place, Molo Beverello Port
    ‪5 min walk‬
  • Place, Port of Naples
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪7 min drive‬

Room options

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Camera Standard (Tripla)

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Standard Double Room, 1 Double or 2 Twin Beds, No Windows

9.2 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room, Mezzanine

9.2 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Quadruple Room

8.8 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Junior Suite, 1 Double Bed, Jetted Tub

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 1 Double Bed, No Windows

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

Double Room, Patio, Ground Floor

8.8 out of 10
Excellent
(19 reviews)
  • 21 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Room, 1 Double Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Naples

Naples City Centre stay.Within a 10-minute walk of this Naples City Centre inn, you'll find Port of Naples and Molo Beverello Port. Maritime Station and Piazza del Municipio are also within half a mile (1 km).

What's nearby

  • Maritime Station - 1 min walk - 0.0 km
  • Piazza del Municipio - 3 min walk - 0.3 km
  • Molo Beverello Port - 5 min walk - 0.5 km
  • Port of Naples - 8 min walk - 0.7 km
  • Via Toledo - 10 min walk - 0.9 km

Getting around

  • Napoli Marittima Station - 1 min walk
  • Via Colombo - Porto Tram Stop - 6 min walk
  • Naples Intl. Airport (NAP) - 44 min drive

Restaurants

  • ‪Gran Caffè San Marco - ‬7 min walk
  • ‪Caffè e Sapori - ‬6 min walk
  • ‪Trattoria Castel Nuovo - ‬5 min walk
  • ‪Osteria da Antonio - ‬6 min walk
  • ‪Mercure Napoli Centro Angioino - ‬6 min walk

About this property

Smart Hotel Napoli

4-star Art Deco inn near Port of Naples, connected to a rail/subway station
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business center, a meeting room, and coworking spaces. Event space at this inn measures 861 square feet (80 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at Smart Hotel Napoli.

This 4-star Naples inn is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 2 levels
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Smart Hotel Napoli offers 63 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch Smart televisions come with digital channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Similar properties

Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch smart TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT063049A1CDFEU64O

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Napoli Inn
Smart Hotel Napoli Naples
Smart Hotel Napoli Inn Naples

Smart Hotel Napoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 340 out of 541 reviews
Rating 8 - Good. 139 out of 541 reviews
Rating 6 - Okay. 41 out of 541 reviews
Rating 4 - Poor. 12 out of 541 reviews
Rating 2 - Terrible. 9 out of 541 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

PETER

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So I booked this property not knowing much about it. It is unique in its location in that it is inside the Stazione Maritimma, a huge building that is the entry of cruise ships into Naples. Very nice boutique property, modern, clean and quiet, out of the manic bustle of Naples but walkable to everything, and transportation 24/7 with buses and taxis. The staff were wonderful albeit their English could be better. Special shout out to Tina & Francesco at the bar who were a joy to be around with at the end of long days of touring. 2 big issues. 1. The rules of the hotel state you cannot bring in outside food or drink which I think is ridiculous given that the hotel policy also is that you only have the in room mini bars stocked your first day and do not restock it after! So you have to rely on a vending machine working for drinks. The machine did not always work & I found myself being thirsty in my own room with nothing but tap water, which was pretty annoying especially in the middle of the night. I will say there was a young man, maintenance (?) who noticed my struggles with the vending machine & helped me without me asking. 2. They do not understand the concept charging your bar tab to your room. They take your room number, and when you are finished the bartender walks you to the front desk where you pay for what you had. Silly, unusual, inefficient, and hard on the bar staff. All in all I reccomend the property but be aware of these weird little quirks.
Stayed 3 nights in Sep 2025

8/10 Good

Astrid

Travelled with family
Liked: Staff & service
It was ok to stay for a night after the cruise- very conveniently located at the cruise terminal.
Stayed 1 night in Jul 2025

10/10 Excellent

Emma

Stayed 1 night in Aug 2025

8/10 Good

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main problem with this property for me and the main reason I gave it 4 stars instead of 5 is they don’t allow your taxi/transport to bring you to the hotel door. You have to get out of your taxi/transport outside the gates to the port and walk yourself and your luggage about 300-400 meters/yards to the front desk. There is also no bellboy service available. Apart from that it is a very decent hotel.
Stayed 2 nights in Aug 2025

6/10 Okay

Aviv

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Alejandro, Splendora

Travelled with partner
Liked: Cleanliness
Difficult access by car
Stayed 5 nights in Aug 2025

6/10 Okay

RYAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 1 night in Jul 2025

8/10 Good

Namrata

Stayed 1 night in Jul 2025

10/10 Excellent

Yolaxys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family
Stayed 2 nights in Jul 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. Beds were comfortable. Location was convenient. We like that breakfast was included.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff, clean rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, friendly staff and clean.

I stayed in the hotel for 4 nights. The staff were friendly and welcoming, check in and check out was quick and easy. My room was clean and well sized. It was extremely warm so the aircon in the room was brilliant. Breakfast was nice with plenty of fresh food with extras you could pay for like omelettes but i didnt bother with this. I also had dinner at the restaurant a couple of times and both times the food was lovely and the staff really nice. I got directions and recommendations from reception a couple of times too. Always helpful and friendly day or night. I also hired a beach towel one day and this was easy to and waiting for me at recption on the morning i needed. The hotel is situated right on the marina near a bus stop that the airport bus uses, an underground stop and a hop on hop off bus point. In an evening a barrier comes down closing the area off but there is always someone there to let you in. Made me feel extra safe. Now for the only bad bit. Where my room was, i had a dock view next to the lift and breakfast room. The cruise ships arrive early and outside my window, i could even hear the arrival annoucements on the ship. It also meant people going for breakfast or to and from the lift walked right past my door and i could be quite loud. This woke me up more than once at night and in the morning. This is likely to do with where my room was. So not a reflection on the whole hotel as a whole. I would stay there again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Noor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and nice breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 1 night in Jul 2025

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Hidehiko, Hellerup

Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay post cruise would recommend to anyone
Stayed 1 night in Jul 2025

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is amazing. The staff make the stay worthwhile. The included breakfast was very enjoyable. Naples itself is dirty and can be dangerous...hang onto your belongings.
Stayed 6 nights in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice to start your holiday with pre cruise stay, very friendly and professional staff, would definitely recommend this hotel
Stayed 2 nights in Jun 2025