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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property
3-star hotel near CoolSprings Galleria

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Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Lobby
Room, 2 Double Beds, Accessible, Bathtub
Property grounds
Free daily on-the-go breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, Iasis Health Care
    ‪2 min drive‬
  • Place, Nashville Zoo
    ‪12 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(78 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(127 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(22 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(56 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

Comfort Inn Downtown Nashville - Music City Center

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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.0 out of 5, Very good, 3,458 reviews
The price is CA $96
CA $116 total
includes taxes & fees
Jan 11 - Jan 12
Comfort Inn Downtown Nashville - Music City Center

About the area

Franklin

City center stay.Stay at this Franklin hotel and you'll be within 2 miles (3 km) of CoolSprings Galleria and 6 miles (10 km) of The Factory. Franklin Theatre and Carter House are also within 6 miles (10 km).

What's nearby

  • CoolSprings Galleria - 9 min walk - 0.8 km
  • Iasis Health Care - 2 min drive - 2.5 km
  • Nashville Zoo - 12 min drive - 19.9 km
  • Vanderbilt University - 16 min drive - 28.2 km
  • Broadway - 16 min drive - 29.7 km

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Crown Cigars and Ales - ‬9 min walk
  • ‪Chai Samosa - ‬11 min walk
  • ‪Samarai Thai - ‬10 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

3-star hotel near CoolSprings Galleria
Hyatt Place Nashville/Franklin/Cool Springs offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Hyatt Place Nashville/Franklin/Cool Springs also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This 3-star Franklin hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Meeting rooms
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
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includes taxes & fees
Jan 23 - Jan 24
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1027 reviews
Rating 8 - Good. 240 out of 1027 reviews
Rating 6 - Okay. 108 out of 1027 reviews
Rating 4 - Poor. 20 out of 1027 reviews
Rating 2 - Terrible. 27 out of 1027 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of options and accessories for me an the family. Amazing breakfast and dinning area.... Clean pool an grounds.... Very safe an easily accessible parking lot...
Stayed 3 nights in Sep 2025

10/10 Excellent

Scott

Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Stayed 1 night in Oct 2025

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice, clean and spacious. Option of shampoo, conditioner and body in shower was nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Steve

Travelled with family
Liked: Staff & service, amenities
Close to areas we needed
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and big too. The staff was curtious and professional. My two suggestions would be to improve parking, at least more signage to designate additional parking in back; and better eggs for breakfast. They were not very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Need Nee Beds

Good location
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. This is my home away from home when visiting my son at Belmont University
Stayed 4 nights in Sep 2025

8/10 Good

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lewis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Customer service was excellent.
Stayed 1 night in Sep 2025

8/10 Good

Shakiera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was exceptionally friendly and the accommodations were perfect for my large family. The breakfast was just ok as the food was not as fresh as I prefer. While slightly aged, the building was kept pretty clean.
Stayed 1 night in Sep 2025

2/10 Terrible

DONALD

Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Stayed 1 night in Sep 2025

6/10 Okay

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel did not have a a bar due to lack of liquor license
Stayed 2 nights in Sep 2025

10/10 Excellent

Leighann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing!
Stayed 1 night in Sep 2025

8/10 Good

glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gyfjv
Stayed 2 nights in Sep 2025

8/10 Good

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location tucked away, but within minutes of a mall and restaurants. Free breakfast. Friendly staff. Fast check in. Very quiet room and I was on the first floor. It does seem to be an older hotel, but has been well maintained. I was able to park close to door and in a safe area. Rooms were spacious. If you are looking for over the top fancy, not for you. If you are looking for a safe, clean, affordable place with free parking, this is great for you.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marcea

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good experience. The hotel is showing wear but was clean!
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Very outdated decor and dark. A/C in the room was VERY LOUD! Desk staff spoke very broken English and it was very hard to understand them.
Stayed 1 night in Sep 2025

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff-Good Breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Nkosilathi, Pubelo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great. Clean! Well kept and newer place. Evening staff was good, morning was hard to find anyone who worked there and they never ended up bringing me toiletries I had asked for. But overall things were good.
Stayed 1 night in Sep 2025