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Phi Hotel Piajo

4.0 star property
4-star spa hotel with free breakfast

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Photo gallery for Phi Hotel Piajo

Couples treatment rooms, sauna, steam room, body treatments, body wraps
Meeting facility
Junior Room
Couples treatment rooms, sauna, steam room, body treatments, body wraps
Outdoor wedding area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Via Piajo 1, Nembro, BG, 24027
  • Place, Parco Cinofilo del Serio
    ‪5 min drive‬
  • Place, Funivia Albino Selvino
    ‪6 min drive‬
  • Place, Gewiss Stadium
    ‪11 min drive‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪15 min drive‬

Room options

View all photos for RELAX ROOM WITH SPA ACCESS

RELAX ROOM WITH SPA ACCESS

RELAX ROOM WITH SPA ACCESS

9.2 out of 10
Wonderful
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for CLASSIC ROOM WITH SPA ACCESS

CLASSIC ROOM WITH SPA ACCESS

CLASSIC ROOM WITH SPA ACCESS

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for SUPERIOR ROOM WITH SPA ACCESS

SUPERIOR ROOM WITH SPA ACCESS

SUPERIOR ROOM WITH SPA ACCESS

  • Sleeps 3
  • 1 Queen Bed

View all photos for JUNIOR SUITE VERTICAL SHOWER WITH SPA ACCESS

JUNIOR SUITE VERTICAL SHOWER WITH SPA ACCESS

JUNIOR SUITE VERTICAL SHOWER WITH SPA ACCESS

  • Sleeps 2
  • 1 Queen Bed

View all photos for SPA SUITE VITALITY

SPA SUITE VITALITY

SPA SUITE VITALITY

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Nembro

Near the airport.You'll find Parco Cinofilo del Serio and Funivia Albino Selvino within 3 miles (5 km) of this hotel. Also within 9 miles (15 km) are Gewiss Stadium and PalaNorda.

What's nearby

  • Parco Cinofilo del Serio - 5 min drive - 3.9 km
  • Funivia Albino Selvino - 6 min drive - 4.9 km
  • Selvino Adventure Park - 7 min drive - 6.7 km
  • Aviatico-Monte Poieto Gondola - 8 min drive - 8.4 km
  • Gewiss Stadium - 11 min drive - 9.2 km

Getting around

  • Albano Sant'Alessandro Station - 22 min drive
  • Bergamo Orio al Serio Airport (BGY) - 28 min drive

Restaurants

  • ‪Sakura China & Japan Restaurant - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Aroma - ‬1 min walk
  • ‪Esselunga - ‬6 min drive
  • ‪Bar Atlantic Esselunga - ‬6 min drive

About this property

Phi Hotel Piajo

4-star spa hotel with free breakfast
Phi Hotel Piajo offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 2 meeting rooms available. A fitness center, a steam room, and a rooftop terrace are also featured at the business-friendly Phi Hotel Piajo. Self parking is free.

This 4-star Nembro hotel is smoke free.

  • 42 guestrooms or units
  • Buffet breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Phi Hotel Piajo offers 42 accommodations with safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 20.0 per day
  • Spa fee: EUR 75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 016144-ALB-00001, IT016144A14I3TAYKV

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Piajo
Phi Hotel Piajo Hotel
Phi Hotel Piajo Nembro
Phi Hotel Piajo Hotel Nembro

Phi Hotel Piajo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 90 reviews
Rating 8 - Good. 14 out of 90 reviews
Rating 6 - Okay. 12 out of 90 reviews
Rating 4 - Poor. 2 out of 90 reviews
Rating 2 - Terrible. 2 out of 90 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Relax
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay! We are coming back!!!
Stayed 1 night in Jul 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Milan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
We came for a wedding which was beautiful and magical
Stayed 2 nights in Jun 2025

10/10 Excellent

J

Liked: Room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Picci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

aisling

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Overall disappointing

In my opinion, this hotel was very over-rated. When you walk in, the staff are lovely and welcoming with fantastic English but the bar is in the reception with the only public seating for the hotel also in both bar/reception area. People sit and stare as you are checking in. The room was nice and clean but the heating and aircon didn’t work, the WiFi didn’t connect and the tv couldn’t connect to any services such as Netflix We were only one of 3 tables eating in the restaurant and the food was lovely but far overpriced for what it was. Again the service in the restaurant was great, very attentive-almost too much. I think overall the atmosphere was the big let down in the hotel overall and the restaurant. To Note, the pool is €62.50 pp for a couple of hours, this doesn’t include any treatment and must be booked in advanced-they said we should have received an email with this pointed out to us but we never got anything-unless you are going for the spa-there is very little else to do with no hang out areas to read a book etc
Stayed 1 night in Apr 2024

6/10 Okay

paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Two problems for us. First it advertises it has a gym - on arrival they told us it had been taken down. Second you cant use the spa unless you pay 62 euros each for either a morning or afternoon session.
Stayed 2 nights in Feb 2024

6/10 Okay

Robin

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort

Staff and environment is a 10, but…

Thought this was a spa-“Relax Hotel” as the tag implies. Use of pool, spa facilities cost extra and they are rigid about times when you can purchase usage. Water was extra cost, worst meat we’ve had in Italy ( though we were comped one meal) and the air conditioning kept us up all night malfunctioning with noise turning on and off.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa facilities with excellent dining options.
Stayed 1 night in Sep 2023

10/10 Excellent

PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Beautifully decorated, clean and comfortable. Beautiful surroundings and nice restaurant and great breakfast.
Stayed 1 night in Jun 2023

6/10 Okay

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but overpriced for what you get.

This is a very nice property, but be aware that the spa is not included in the price that you pay for the hotel. The spa is the only reason we stayed at this hotel, so that was a bit disappointing, especially when they charge 50 euro per person for spa access and you can only go within very specific three hour time slots. Bottom line, knowing what I know now, I would have saved some money and stayed somewhere else. Nice place though.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Spa fantastic, restaurant very very good.
Stayed 3 nights in Feb 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Denisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING

Loved the hotel so much, we are coming by next year as well.
Stayed 1 night in Sep 2022

6/10 Okay

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a lot of help in the wellness department, felt very short of what I expected
Stayed 6 nights in Sep 2022

10/10 Excellent

Popescu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect if you want a romantic place to relax. Staff was great, service high class. Rooms are cosy, food is great and location of the hotel is exceptional. We will be back in December, i really want to see this place in winter time!
Stayed 2 nights in Sep 2022

10/10 Excellent

Beatrice

Stayed 1 night in Sep 2025

10/10 Excellent

Fredrik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En un mot exceptionnel

C’était juste un endroit magnifique avec une vue imprenable au bord de la piscine La chambre était très belle et très agréable avec son espace intérieur Je recommande vivement cet endroit
Stayed 1 night in Aug 2025

10/10 Excellent

Angélique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bel hôtel, un acceuil formidable, de très belles prestations
Stayed 1 night in Aug 2025

6/10 Okay

julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un peu loin des lacs et Numbro n’est pa une très jolie ville. 1 nuit sur 3 sans climatisation dans la chambre. Après attention la piscine extérieure tout comme le spa n’est pas accessible aux enfants.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025