Neuchatel City Hotel

3.0 star property
3-star hotel perfect for exploring Neuchatel

Choose dates to view prices

Photo gallery for Neuchatel City Hotel

Exterior
Superior Double Room
Superior Double Room
Reception
Daily buffet breakfast (CHF 19.90 per person)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Pet-friendly

Explore the area

View in a map
17 Av. de la Gare, Neuchatel, NE, 2000
  • Place, Chateau de Neuchâtel
    ‪5 min walk‬
  • Place, Casino Neuchatel
    ‪6 min walk‬
  • Place, Neuchatel Botanical Garden
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪54 min drive‬

Room options

Basic Single Room

8.0 out of 10
Very good
(6 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Basic Double Room

8.0 out of 10
Very good
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Basic Room, 3 Twin Beds

  • 30 sq m
  • 2 bedrooms
  • Sleeps 3
  • 3 Twin Beds

Basic Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Superior Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

Economy Single Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

Economy Double Room

  • Sleeps 3
  • 1 King Bed

Economy Twin Room

  • Sleeps 2
  • 2 Twin Beds

Basic Double Room

  • Sleeps 2

Basic Single Room

  • Sleeps 1

Basic Twin Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Superior Single Room

  • Sleeps 1

Superior Twin Room

  • Sleeps 2

Economy Twin Room

  • Sleeps 2

Economy Single Room

  • Sleeps 1

Economy Double Room

  • Sleeps 2

About the area

Neuchatel

Heart of Neuchatel.At this hotel, you'll be steps from Theatre du Passage and Galerie Quint-Essences. Trans Swiss Trail and Musée d’Art et d’Histoire are also within half a mile (1 km).

What's nearby

  • Theatre du Passage - 3 min walk - 0.2 km
  • Chateau de Neuchâtel - 5 min walk - 0.4 km
  • Place Pury - 6 min walk - 0.6 km
  • Casino Neuchatel - 6 min walk - 0.6 km
  • Neuchatel Botanical Garden - 9 min walk - 0.8 km

Getting around

  • Neuchâtel Station - 7 min walk
  • Bern (BRN-Belp) - 63 min drive

Restaurants

  • ‪Les Brasseurs - ‬4 min walk
  • ‪Hôtel DuPeyrou - ‬4 min walk
  • ‪La Taverne Neuchâteloise - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Brasserie du Cardinal - ‬3 min walk

About this property

Neuchatel City Hotel

3-star hotel perfect for exploring Neuchatel
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

You'll find a business center on site. Neuchatel City Hotel also features laundry facilities, a front-desk safe, and an elevator. For a fee, parking is available.

This 3-star Neuchatel hotel is smoke free.

  • 100 guestrooms or units
  • 2 bars or lounges
  • 2 coffee shops
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Lockers available
  • Dining venue
Neuchatel City Hotel offers 100 accommodations with safes and hair dryers. 82-cm LED televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 19.90 for adults and CHF 11 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 82-cm LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of CHF 25 (exact amount varies) at check-out

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night, plus a deposit of CHF 100 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 19.90 for adults and CHF 11 for children
  • Self parking fee: CHF 20 per night
  • Pet deposit: CHF 100 per stay
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number CHE-377.608.385

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel

Reviews

Neuchatel City Hotel Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 70 out of 263 reviews
Rating 8 - Good. 101 out of 263 reviews
Rating 6 - Okay. 55 out of 263 reviews
Rating 4 - Poor. 16 out of 263 reviews
Rating 2 - Terrible. 21 out of 263 reviews

Reviews

10/10 Excellent

Adam, ARLINGTON

Nice option with great location
Stayed 2 nights in Oct 2025

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful front desk.
Stayed 2 nights in Jul 2025

8/10 Good

Milena

Liked: Cleanliness, amenities, property conditions & facilities
Tolles hotel, nette Angestellte, schöne Gegend, würde immer wieder vorbeikommen
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Esther

Stayed 1 night in Jun 2025

8/10 Good

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé une nuit agréable.
Stayed 1 night in Jun 2025

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good will stay again
Stayed 2 nights in Jun 2025

6/10 Okay

francesco

Business traveller
Liked: Cleanliness, room comfort
I arrived very late. There was a bit of confusion when they tried to charge me for the room which had already fully been paid. Quickly sorted, no harm done.
Stayed 1 night in Jun 2025

8/10 Good

Allison

Stayed 4 nights in Jun 2025

8/10 Good

Baldomero

Stayed 1 night in Jun 2025

6/10 Okay

Maksim

Travelled with partner
Disliked: Amenities, property conditions & facilities
rooms felt very run down. they put two twin blankets on our queen bed. shower head are very short. $25 usd to wash laundry. had to keep reminding them to do it because they would “forget”
Stayed 3 nights in May 2025

6/10 Okay

Amélie

Liked: Cleanliness, room comfort

Ok pour une nuit de transit

Environnement bruyant et pas de climatisation dans la chambre Belle salle de bain et beaucoup de rangement à disposition
Stayed 1 night in May 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness
Nice big room, good view of the lake, a little noisy, right on one of the main roads but easy to find. Close to train station and downtown.
Stayed 4 nights in May 2025

6/10 Okay

Jamie Mac

Travelled with family
Liked: Cleanliness, staff & service
safe, convenient
Stayed 2 nights in May 2025

8/10 Good

James

Stayed 1 night in Apr 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Patrick

Stayed 2 nights in Apr 2025

8/10 Good

Giorgio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alilou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

A

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Mar 2025

4/10 Poor

Björn

Business traveller
Disliked: Staff & service
Stayed 1 night in Mar 2025