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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.0 star property
4-star hotel near Bourbon Street

Choose dates to view prices

Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Lobby sitting area
Meeting facility
Exterior
Check-in/check-out kiosk

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available

Explore the area

View in a map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Place, Bourbon Street
    ‪1 min walk‬
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Caesars New Orleans Casino
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Tower (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Tower (Alexa Tower)

7.8 out of 10
Good
(84 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Tower (Alexa Tower)

7.6 out of 10
Good
(68 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (High Floor)

7.2 out of 10
Good
(34 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.2 out of 10
Good
(15 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Communications)

7.8 out of 10
Good
(13 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Room amenity

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (New Orleans View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (New Orleans View)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

7.8 out of 10
Good
(15 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

Standard Room, 1 King Bed, Tower (Canal Street View, Alexa Tower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower) | View from room

Standard Room, 2 Queen Beds, Tower (Canal Street View, Alexa Tower)

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Alexa Tower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible, Tower (Alexa Tower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications, Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications, Alexa Tower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Mobility Accessible, Tower (Alexa Tower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Alexa Suite)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Alexa Suite)

  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(95 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(40 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(145 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Orleans

French Quarter stay.A stay at this French Quarter hotel places you steps from Canal Street and within a 5-minute walk of Bourbon Street. Caesars New Orleans Casino and Jackson Square are also within half a mile (1 km).

What's nearby

  • Bourbon Street - 1 min walk - 0.1 km
  • Canal Street - 1 min walk - 0.1 km
  • Caesars New Orleans Casino - 10 min walk - 0.9 km
  • Jackson Square - 11 min walk - 1.0 km
  • Caesars Superdome - 13 min walk - 1.1 km

Getting around

  • Canal at Bourbon Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Blue Bayou Seafood Restaurant And Oyster Bar - ‬1 min walk
  • ‪Zesty Creole - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪Krystal - ‬1 min walk
  • ‪Voodoo Chicken & Daiquiris - ‬2 min walk

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

4-star hotel near Bourbon Street
Crowne Plaza New Orleans French Qtr - Astor by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 20 meeting rooms are available. Event space at this hotel measures 32000 square feet (2973 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza New Orleans French Qtr - Astor by IHG. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

  • 693 guestrooms or units
  • 14 levels
  • 2 buildings
  • Meeting rooms
  • 32000 sq ft of conference space
  • 2973 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

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Wyndham New Orleans - French Quarter
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includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.19 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property does not permit coolers in guestrooms.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Reviews

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 2143 out of 5182 reviews
Rating 8 - Good. 1154 out of 5182 reviews
Rating 6 - Okay. 798 out of 5182 reviews
Rating 4 - Poor. 496 out of 5182 reviews
Rating 2 - Terrible. 591 out of 5182 reviews

Reviews

10/10 Excellent

Mercedes, Shelby township

Liked: Cleanliness, amenities, property conditions & facilities
The Staff was beyond friendly and professional. From the moment we walked in it felt very welcoming. I come to new orleans a lot , this was my first time staying here and it wont be my last. I highly recommend, the value is beyond what you pay. Its located literally around the corner from Bourbon street so you centrally located near shops, restaurants and some attractions.
Stayed 2 nights in Nov 2025

4/10 Poor

SHARON, FOLSOM

Already added read comments
Stayed 5 nights in Nov 2025

6/10 Okay

SHARON, FOLSOM

Disliked: Amenities, property conditions & facilities
Old hotel. Most of the staff was excellent. Check-in time is 4pm but it was close to 5:30 before we could get into our room. Needs new mattresses, towels, toilets (really low), tub had porcelain chips, rust and faucet never stopped dripping. Ice machine broken on 2 floors.
Stayed 5 nights in Nov 2025

2/10 Terrible

Tiayra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Choose a city view room, but my view was a brick wall. No tissue in the bathroom when arrived and they upcharged the bill. This hotel is a scam. Great location but not worth it. Valet took 25 minutes to retrieve my car at 6 in the morning. Valet was $49 per day )way too much) and they charged me $59 a day on my bill! Scammers at Crowne Plaza. Watch your receipt!
Stayed 2 nights in Oct 2025

4/10 Poor

Tiayra

Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
Crown plaza is in a great location but not worth the price. The room was outdated, no tissue was in the room when we arrived, the shower did not get hot and the tub took 20 mins to drain when showering. Valet was $49 per day and took over 25 minutes to retrieve our car. We will definitely go back to N.O. but we will not be staying at the Crown Plaza.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice
Stayed 3 nights in Sep 2025

8/10 Good

Demetria

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The lobby area is amazing but the rooms need updating. It gives very spooky rooms. The TV is seriously small. The lobby gave a different view from what the actual rooms look like. The beds were extremely hard.
Stayed 1 night in Sep 2025

6/10 Okay

Joseph

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Properties location was ideal for catching public transit and walking the french quarter. Staff was extremely friendly but the front desk seems to be in a constant state of constant state of confusion. The Travelocity rate does not match what the hotel charges, or the fact they want a 60 dollar a night incidental hold. I still dont have my rate straightened out after multiple trips to the front desk. I am now home trying to straighten it out.
Stayed 7 nights in Aug 2025

10/10 Excellent

Norbert

Travelled with group
Liked: Staff & service
Destination charge 25 dollars for parking on top of 49 dollar fee. Ridiculous!!
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby, clean and tidy rooms. Close to French quarter and balcony over bourbon street!
Stayed 3 nights in Aug 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good. We love that was close to everything. The only thing is that the room water temperature was really hot, we couldn’t put it to be cool or cold at all. But other than that the stay was good !
Stayed 4 nights in Aug 2025

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

just alright

The accommodations were adequate. There were no amenities per se in the room, but it was nice, clean, and comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Timothy

Liked: Cleanliness
The place is new but just make sure you are on the new side
Stayed 4 nights in Aug 2025

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the pool was open longer. After walking around in the heat a dip before bed would have been nice.
Stayed 4 nights in Aug 2025

10/10 Excellent

Davidra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Aug 2025

2/10 Terrible

Regina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money.....RUUNNNNNN!

Upon arriving at the hotel, we were placed in the Alexa Tower, which is clearly overdue for a makeover. The tower was old, unclean, and outdated. Although we initially inspected the bed and didn’t notice anything, we later discovered bugs, not bed bugs, but wood bugs. Regardless, bugs are bugs. The room itself was dirty, with beads and leftover food found on the floor. We were moved to a more updated room on the opposite side of the hotel, which was an improvement in appearance, but we encountered another issue, our TV kept turning on and off, changing channels, and adjusting the volume on its own. Additionally, the hotel bar closes too early, which was disappointing. The only real positive was the location, which was perfect and convenient. Unfortunately, that alone wasn’t enough to make up for the overall poor experience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jarred

Stayed 2 nights in Apr 2025

8/10 Good

Simon

Travelled with group
Liked: Room comfort

Good location.

Great location for access to everything, a little loud at night but bearable. Great if you want to get away from down town and walk to midtown or grab a tram.
Stayed 1 night in Jul 2025

2/10 Terrible

Nicolas

Business traveller
Disliked: Staff & service
Worst trip in a long time. They refused to honour my reservation through Hotel.com and asked me to pay in full and ask Hotel.com to refund me. They the. Double charged me. Staff wouldn’t help and say to call management in 72h. Avoid!
Stayed 1 night in Aug 2025

2/10 Terrible

Latoyia

Disliked: Staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard Anthony, Baltimore

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
3 days. Requested a replacement kuric machine and never received one had to buy coffee everyday
Stayed 6 nights in Aug 2025

2/10 Terrible

John, Madison

Travelled with group
Disliked: Staff & service, amenities
Insisted on charging me for 3 days of parking, only problem was that I didnt have a car. Never could convince them that I didn't have a car for which they had already charged me. I didnt have anymore time to argue or I would miss my flight. They stole 150.00 from me for a service I never received. I'm guessing I'll never see that money again. I guarantee I will never stay there again.
Stayed 3 nights in Aug 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service
The location is spectacular! The lobby and common areas are nice. The rooms need an update bad but yes, I will stay again. The bathroom was not clean and had a strong urine smell. The mold in the bath tub area is just an example of poor cleaning.
Stayed 3 nights in Aug 2025

2/10 Terrible

Ciara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property refused to accommodate me after giving me a room where the toilet flooded the room.
Stayed 2 nights in Aug 2025

2/10 Terrible

Sheddrick

Stayed 2 nights in Aug 2025