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Bienville House

3.5 star property
Historic hotel near Canal Street

Choose dates to view prices

Photo gallery for Bienville House

Suite (French Quarter)
Front of property
Breakfast area
Lobby
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(38 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(81 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

9.0 out of 10
Wonderful
(4 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

10.0 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down comforters, in-room safe

Room, 2 Double Beds (SunDeck)

8.8 out of 10
Excellent
(49 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(75 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

French Quarter stay.At this French Quarter hotel, you'll be well placed to visit Canal Street and Bourbon Street, both within a 5-minute walk. Caesars New Orleans Casino and Jackson Square are also within half a mile (1 km).

What's nearby

  • Canal Street - 5 min walk - 0.5 km
  • Jackson Square - 5 min walk - 0.5 km
  • Bourbon Street - 7 min walk - 0.6 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 15 min walk - 1.3 km

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Crescent City Brewhouse - ‬3 min walk
  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk

About this property

Bienville House

Historic hotel near Canal Street
Bienville House offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This New Orleans hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus USD 100.00 one-time cleaning
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 10 AM to 10 PM.

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 801 out of 1169 reviews
Rating 8 - Good. 237 out of 1169 reviews
Rating 6 - Okay. 88 out of 1169 reviews
Rating 4 - Poor. 23 out of 1169 reviews
Rating 2 - Terrible. 20 out of 1169 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bienville House was comfortable, fairly quiet being just outside of noisy areas but only a few minutes walk to the busy French Quarter area. The only drawback was there was no breakfast available.

6/10 Okay

Dustin

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Update as of check out: I once again asked for a fan due to the room temperature, this time I was met with a very friendly receptionist that had the fan up in 3 minutes. Also while checking out the informed me they would be comping part of our trip due to inconvenience and the receptionist was very nice and apologetic. The whole experience was overall neutral but I'm glad that they addressed the issues and made an attempt to fix it. Rating changed from 1 star to 3. PROS -Rooms are clean and kept up by staff daily. -Bathrooms are modern but as many others have said there's very low water pressure. -Beds are EXTREMELY comfortable -Location is great, others complained about loud music all night, we didn't experience that at all. Only other bad was the pool, it's filthy and not very well maintained. Don't come expecting to use it. We've been to New Orleans a dozen times, we've stayed at some of the smallest hotels, all the way to the larger chains, this was by far the worst stay we've ever had. It was quite literally 1 thing after another. After initially booking us in the wrong room they blew up my phone while I was out on the town all evening. They then forced us to pack up and move on the second day of our trip, offering no compensation or even apology for their complete screw up. (I was offered to receive a call from the manager that I initially ignored). On day 3 of our trip we called to request a fan because the room they moved us to doesn't allow you to turn the thermost
Stayed 4 nights in Mar 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

SHELLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay! Very clean and the staff was super helpful! Would definitely stay again!
Stayed 2 nights in Mar 2025

10/10 Excellent

misael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place awesome location
Stayed 2 nights in Mar 2025

10/10 Excellent

Sophia, ATHENS

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and helpful staff
Stayed 2 nights in Dec 2024

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

4/10 Poor

Alexis

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very uncomfortable, halls very noisy, light above bed flashed whole night.
Stayed 2 nights in Mar 2025

10/10 Excellent

ALEJANDRA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at the Bienville house , lovely rooms and awesome staff.
Stayed 6 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Douglas J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We purposely scheduled our visit well after the Mardi Gras parades, not particularly liking crowds. We arrived to find the entire area teaming with life and crowds. It seems that some of the Mardi Gras parades and festivities were postponed until St. Patrick’s Day, due to severe weather in February. But the room we had booked at the Bienville House had a wonderful balcony overlooking Decatur Street, which turned out to be the parade route on March 17th. We had the best seats ever for a crazy parade!
Stayed 3 nights in Mar 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We stayed twice. Will definitely stay again!
Stayed 1 night in Mar 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

This historic hotel is a good value in the French Quarter.
Stayed 4 nights in Mar 2025

6/10 Okay

ann

Travelled with family
Nothing spectacular for a "Historic Property". Large comfortable rooms. Clean enough.
Stayed 4 nights in Mar 2025

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprising it is across from fire station but was very quiet. Good location for walking to all attractions.
Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had one of the largest balconies I have ever seen. It was great for people watching.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

We had a lovely stay in New Orleans this week. The historic hotel is very centrally located. Our room was beautiful and had a great bed and beautiful courtyard. Will definitely book here again if we return to NOLA.
Stayed 3 nights in Mar 2025

10/10 Excellent

Donald, miramar beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This an absolutely fabulous hotel. Historic, clean well furnished with the most comfortable bed I've ever slept in. Such a beautiful courtyard.
Stayed 1 night in Feb 2025

8/10 Good

April, Ellwood City

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was my husband and I’s first time visiting NOLA and I researched places to stay extensively before choosing Bienville House. I was a little worried after booking because there were many not so great reviews popping up, but there was no other place around in our budget that would meet our needs, so I just kept the booking hoping for the best. It ended up being a decent stay and we did not encounter many of the negatives mentioned in reviews, but there are definitely some areas that could be improved upon. Pros * Quick check in an hour early with no fee. Staff were friendly enough. * Clean room with old charm and updated bathroom. * Comfortable bed * Mini fridge in room was a plus since I could not find it listed on any of the included room amenities and I like to have one. * Walking distance to anywhere in the French quarter, but far enough away from the craziness of Bourbon St. * Hot water takes a bit to heat up, but it does get hot and it was still hot after a long shower. Cons * You hear every little noise and most people aren’t considerate of that fact. We did not have any major issues during our stay, but if you get noisy neighbors, then it’s going to be bad. * Pool was dirty and looked unusable. I have seen many bad reviews about the pool, so you would think they would make it a priority to resolve any issues with it. * you can’t adjust the temperature in the room. * No information about anything was given at check in. I would have liked to hear about th
Stayed 4 nights in Mar 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Mar 2025

10/10 Excellent

Faith

Liked: Cleanliness, property conditions & facilities
This property had been renovated, friendly staff and easy to walk where I needed to go!!
Stayed 1 night in Mar 2025