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Hyatt House New Orleans/Downtown

3.5 star property
3.5-star hotel near Caesars Superdome

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Photo gallery for Hyatt House New Orleans/Downtown

Exterior
Outdoor pool
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Lobby
Free daily self-serve breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • Bar

Explore the area

Map
1250 Poydras St, New Orleans, LA, 70113
  • Caesars Superdome
    ‪5 min walk‬
  • Bourbon Street
    ‪10 min walk‬
  • Canal Street
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio King Suite

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Studio King Suite

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room One King Bed

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room One King Bed

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Two Queens

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room Two Queens

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite One King

One Bedroom Suite One King

One Bedroom Suite One King

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Room King with Tub

Shower, designer toiletries, hair dryer, towels

ADA Room King with Tub

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room One King Bed High Floor

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room One King Bed High Floor

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queens High Floor

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Two Queens High Floor

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Suite Two Queens

One Bedroom Suite Two Queens

One Bedroom Suite Two Queens

  • 55 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for High Floor Studio King Suite

Hypo-allergenic bedding, down comforters, desk, blackout drapes

High Floor Studio King Suite

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

One King ADA Suite with shower

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Room Two Queens with Tub

Shower, designer toiletries, hair dryer, towels

ADA Room Two Queens with Tub

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Orleans

Heart of New Orleans.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Caesars Superdome and Canal Street. Also, Smoothie King Center is within half a mile (1 km) and Bourbon Street is within 2 miles (3 km).

What's nearby

  • Caesars Superdome - 5 min walk - 0.5 km
  • Smoothie King Center - 8 min walk - 0.7 km
  • Bourbon Street - 10 min walk - 0.9 km
  • Canal Street - 10 min walk - 0.9 km
  • Caesars New Orleans Casino - 16 min walk - 1.4 km

Getting around

  • Poydras Street Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 11 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Hyatt House New Orleans/Downtown - ‬1 min walk
  • ‪Walk-On's Sports Bistreaux - New Orleans - ‬3 min walk
  • ‪Monkey Board - ‬6 min walk
  • ‪Chapter IV - ‬6 min walk
  • ‪Dave & Buster's - ‬2 min walk

About this property

Hyatt House New Orleans/Downtown

3.5-star hotel near Caesars Superdome
Hyatt House New Orleans/Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt House New Orleans/Downtown.

This 3.5-star New Orleans hotel is smoke free.

  • 194 guestrooms or units
  • 7 levels
  • 64 sq m of conference space
  • Breakfast available (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Hyatt House New Orleans/Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 849 out of 1132 reviews
Rating 8 - Good. 191 out of 1132 reviews
Rating 6 - Okay. 63 out of 1132 reviews
Rating 4 - Poor. 16 out of 1132 reviews
Rating 2 - Terrible. 13 out of 1132 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome breakfast
Stayed 4 nights in Mar 2025

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Sofa beds need upgrades.

I got a room that sleeps 6. I therefor will be taking the sofa bed. The first night was horrible as I was sleep on the metal base of the sofa bed! Very uncomfortable. I took pictures of the sofa bed and went to the front desk to show that the matress was work, torn, and the bed metal bed was missing several springs and therefor no support whatsoever. I was told they will send an enginner to fix the bed as they have no more available rooms to switch. Well, we went out and came back for the day and all they did was replace the mattress!! I went back and again told to give them some time to clean another room. But instead, they send someone to add another mattress!!! I have to AGAIN show the agent they sent over that the problem was the missing springs! He changed the springs but not all. The sofa bed still had no support even with the double mattress. Atleast I was no longer sleeping on metal bars.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Everyone was so nice! Apparently March 8 was national women’s day or something of the sort and she wished me a happy day! I felt at home and I felt welcomed! We were within walking distance of the smoothie king center. It was just one night, but we had so much fun!
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Deandrea

Travelled with partner
Everything was great
Stayed 1 night in Mar 2025

10/10 Excellent

Coreyone

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a lovely stay ❤️
Stayed 1 night in Mar 2025

10/10 Excellent

Jazzalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jordan

Stayed 1 night in Mar 2025

10/10 Excellent

Johana, Katy

Stayed 1 night in Mar 2025

10/10 Excellent

Nakia

Stayed 4 nights in Mar 2025

10/10 Excellent

James, Vacaville

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel, and friendly, helpful staff. Delicious breakfast buffet, which was included! Great overall experience!
Stayed 7 nights in Feb 2025

10/10 Excellent

Teadra

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Mahya

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ana Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe hospitality nice location very clean
Stayed 5 nights in Mar 2025

10/10 Excellent

Caleb, Balch Springs

Stayed 1 night in Mar 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice

The beds was comfertable and the stay was quiet. Just needed a bigger fridge
Stayed 13 nights in Feb 2025

8/10 Good

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Shantrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was great
Stayed 4 nights in Mar 2025

6/10 Okay

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice Room Except the Pipe Knocking

The room and service was quite nice. The elevator from ground to lobby was small and slow though and takes time. But, the main issue with the room was a pipe knocking sound that happened randomly. Maybe it was for water delivery to higher floors, but it happened late at night and we didn't have time/desire to bother to change rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place between Superdome and Canal

I highly recommend this option. It was super convenient to the Superdome and very close to Canal
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas, Prarieville

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Feb 2025