Traveling with my family quick weekend trip . I would not recommend this place itâs dirty and nasty pool not working it was green . Bathroom was leaking water through the floor HOUSE KEEPERS ARE USELESS WHY PAY THEM to clean and the are not CLEANING
The hotel was just renovated and it was still kinds nasty. Theh dont clean rooms well or inspect. Told the lady behind counter that there was a bag over fire alarm and smelled of weed strong. She said they do that and nothing she can do for room wise. 6 cars in parking lot and no extra rooms. I bet
Desk attendant informed me there would be a deposit even though there was no mention of deposit in my booking. I reluctantly agreed to pay the deposit after confirming I would get it back on checkout. My wife and I went to the room and realized shortly after getting there that it was missing a smoke detector. To avoid being charged with damages to the room, I called the desk to notify them. They said there was another room and brought a key. We moved down to the next room only to find it dirty. We decided to ask for a refund, but the desk attendant said he was unable due to us booking on a third party site and being past the cancellation period and I would have to contact expedia for a refund. After much searching, I found a phone number and was able to contact an expedia representative who was very helpful. He offered to contact the desk attendant for me. I was inside the lobby when he was talking to the attendant and I heard the attendant arguing about a refund, saying âwhoâs going to clean my room?â Maybe the person who didnât clean it in the first place should do that. Finally, the desk attendant agreed to give one of the two nights refund, but not the first night even though we hadnât even been there for 30 minutes and there was a safety issue and a dirty room. The Expedia representative told me he could only give me a one night refund, but also offered a credit from Expedia, so I agreed to the terms. I hope this can help someone else avoid the hassle I had to go through
Hotel was going through renovations but construction noise wasnât an issue(they were stopping as we were checking in Friday evening and hadnât started back up when we left Saturday morning). Safe area. Lobby was clean and check in clerk was friendly. Room was recently remodeled and looked nice. Was also clean. Outside was well lit over night. Comfy beds. Someone near us slammed their door all night long and our tv didnât work but those 2 things were the only negatives. Breakfast was typical grab and go. It was a good hotel for a quick night sleep. Would stay again.