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The Mercantile Hotel New Orleans

3.0 star property
3-star hotel near Ernest N. Morial Convention Center

Choose dates to view prices

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
1 bedroom, premium bedding, in-room safe, individually decorated
Lobby lounge
Exterior
Executive Suite, 1 King Bed | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
727 South Peters Street, New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Place, Canal Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(105 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2 out of 10
Wonderful
(97 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

8.2 out of 10
Very good
(29 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

New Orleans

New Orleans Central Business District stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Ernest N. Morial Convention Center and Canal Street. Also, Caesars New Orleans Casino is within half a mile (1 km) and Port of New Orleans is within 2 miles (3 km).

What's nearby

  • Ernest N. Morial Convention Center - 3 min walk - 0.3 km
  • Julia Street Cruise Terminal - 6 min walk - 0.6 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • National World War II Museum - 8 min walk - 0.7 km
  • Canal Street - 8 min walk - 0.7 km

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬5 min walk
  • ‪Fulton Alley - ‬4 min walk
  • ‪Ernst Cafe - ‬3 min walk
  • ‪Hilton Complimentary Happy Hour - ‬1 min walk
  • ‪Mulate's Cajun Restaurant - ‬2 min walk

About this property

The Mercantile Hotel New Orleans

3-star hotel near Ernest N. Morial Convention Center
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 90 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

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Sonesta ES Suites New Orleans Convention Center
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  • Pet friendly
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includes taxes & fees
Apr 7 - Apr 8
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Property amenities

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 52 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

How close is The Mercantile Hotel New Orleans to the airport?

The Mercantile Hotel New Orleans is 13.5 mi (20-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at The Mercantile Hotel New Orleans?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at The Mercantile Hotel New Orleans on Apr 6, 2026 start from CA $137, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Mercantile Hotel New Orleans have an airport shuttle?

Airport shuttle services are not available at The Mercantile Hotel New Orleans.

Does The Mercantile Hotel New Orleans offer free breakfast?

The Mercantile Hotel New Orleans offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at The Mercantile Hotel New Orleans?

No, there is no casino at this hotel, but Caesars New Orleans Casino (9-min walk) and Fair Grounds Race Course (7-min drive) are nearby.

What time is check-in at The Mercantile Hotel New Orleans?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at The Mercantile Hotel New Orleans?

Free parking is not available at this hotel. Valet parking is available for USD 45 per day.

Does The Mercantile Hotel New Orleans have a pool?

The Mercantile Hotel New Orleans does not have a pool.

Does The Mercantile Hotel New Orleans have a spa?

There are no spa services available at this hotel.

How close is The Mercantile Hotel New Orleans to downtown New Orleans?

The Mercantile Hotel New Orleans is 0.5 mi away from New Orleans.

The Mercantile Hotel New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 996 out of 1603 reviews
Rating 8 - Good. 336 out of 1603 reviews
Rating 6 - Okay. 160 out of 1603 reviews
Rating 4 - Poor. 53 out of 1603 reviews
Rating 2 - Terrible. 58 out of 1603 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

David, SAN ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. No exercise/workout facilities. A bit of a walk to the French Quarter, so keep that in mind if one is planning to visit the Quarter everyday. However, walking is good exercise!
Stayed 2 nights in Feb 2026

10/10 Excellent

Marcus

Stayed 2 nights in Feb 2026

10/10 Excellent

JULIE, CHEROKEE VILLAGE

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful hotel tucked in the warehouse district just outside the French Quarter has large suites with good size living room and bedroom. Bathroom has large walk-in shower too. Complementary breakfast had lots of choices including a coffee machine that made lattes, espresso and more.
Stayed 1 night in Jan 2026

10/10 Excellent

Mickey

Liked: Cleanliness, property conditions & facilities
Room clean. Staff great
Stayed 1 night in Jan 2026

8/10 Good

keanna, New Orleans

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice view. Only issue A/C wasn’t cooling room. So the front desk provided a fan for the conveniences.
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since we were staying for 4 nights the front desk staff made sure we had an upper room with a nice view. We found a small parking lot less than two blocks away on a corner with easy online payment. We love to walk and could easily make it to the WWII museum, French quarter, and more.
Stayed 4 nights in Dec 2025

6/10 Okay

Stacy

Business traveller
Liked: Cleanliness, staff & service
The hotel is in a good location and the decor is nice. I enjoyed a simple buffet breakfast. The primary issue was lack of heat on a cold night. On the following morning, I called and they brought heaters which made a difference overall, I would stay again, but maybe not when the weather is cold or I would request heaters in advance.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First I must say that this hotel is a hidden gem in plain sight. It’s tiny and may not be as popular as the Hilton or Caesar but the rooms are fabulous. I stayed there a couple of nights before and after my cruise. The bedrooms were spacious and the foyer had a desk where I could work in privacy and comfort. The staff were super accommodating and made sure my son and I felt safe after a bad encounter at another hotel. The breakfast was fresh and tasty with multiple hot and cold beverages. Whenever I return to NOLA I’m reserving my stay at the Mercantile. I hope Marlin and D are both still working there. Barry is a top notch chef and made the best waffles according to my son. Blessings to all in 2026.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2025

8/10 Good

Micheal, San Angelo

Liked: Cleanliness, amenities, property conditions & facilities
Early check in, clean room, quiet stay.
Stayed 3 nights in Dec 2025

6/10 Okay

ronnie

Travelled with family
Disliked: Staff & service, amenities
The breakfast wasn’t good at all. The flavor was nasty. Was waken early with a staff member trying to get in the room. Then front desk called a few minutes later asking why didn’t we change rooms last night. It was a crazy experience. Also the smell of marijuana was bad on the elevators.
Stayed 1 night in Dec 2025

8/10 Good

Frangelis

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was good 👍
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities
Friendly staff! Location was within walking distance of most NOLA attractions.
Stayed 3 nights in Dec 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good hotel was great didnt like the 100 dollar hold on top of the hotel room price n still havent gotten my 100 back even though they said itd be right back in my account as soon as i checked out. Other than that it was perfect
Stayed 1 night in Dec 2025

8/10 Good

andre, Baton Rouge

Liked: Cleanliness, amenities
Nice staff. Big rooms. AC didn’t work though.
Stayed 3 nights in Dec 2025

4/10 Poor

Danielle

Travelled with family
Liked: Cleanliness
My room was miserably hot and the thermostat was inoperable on the wall, when I mentioned this to the young lady at the desk she just looked at me as if I was speaking a foreign language.
Stayed 2 nights in Dec 2025

6/10 Okay

Carl

Liked: Property conditions & facilities
The room stayed cold the entire night. Adjusting the thermostat would not solve the issue.
Stayed 1 night in Dec 2025

8/10 Good

Dena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel, for reasonable price
Stayed 1 night in Dec 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities
The first room we checked into the AC was not working, Mr. Steve at the front desk was so accommodating and made sure we were moved to a better room with a working AC. He was so apologetic. Offered some great suggestions on where to eat and how to get around. The free breakfast was a bonus and all the staff were friendly and helpful. Would definitely be visiting again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jeremiah

Stayed 2 nights in Oct 2025

8/10 Good

Brandy

Stayed 2 nights in Dec 2025

10/10 Excellent

lissette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Make sure you ask for a waffle!
Stayed 1 night in Dec 2025

6/10 Okay

Serina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It's an old building, so it's understandable, but there was a strange smell when I entered the room. I got the impression that the area around the hotel didn't seem very safe at night. For breakfast, there were various options including eggs, bacon, and sausages, but two types of juice were out of stock. The coffee was very delicious, and the staff member serving breakfast was very kind.
Stayed 1 night in Dec 2025