Save

The Mercantile Hotel New Orleans

3.0 star property
3-star eco-certified hotel near Ernest N. Morial Convention Center

Choose dates to view prices

Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Front of property
Suite, 1 Queen Bed, Accessible, Bathtub
Lounge
Lobby lounge
Reviews
8.6

Excellent

Popular amenities

  • Parking availableParking availableParking available
  • Breakfast includedBreakfast includedBreakfast included
  • BarBarBar
  • KitchenKitchenKitchen
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Explore the area

Map
727 South Peters Street, New Orleans, LA, 70130
  • Popular LocationCanal Street8 min walk
  • Popular LocationCaesars New Orleans Casino9 min walk
  • Popular LocationBourbon Street16 min walk
  • AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)20 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

9.3/10 Wonderful
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub

9.6/10 Exceptional
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

10/10 Exceptional
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub

9.2/10 Wonderful
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

8.6/10 Very good
  • 59 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette

Executive Suite, 1 King Bed

8.2/10 Very good
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Room
Old 77 Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1802)
The price is CA $103
per night
CA $143 total
includes taxes & fees
19 Jun - 20 Jun
Old 77 Hotel

About the area

New Orleans

New Orleans Central Business District stay.Within a 10-minute walk of this New Orleans Central Business District hotel, you'll find Ernest N. Morial Convention Center and Canal Street. Also, Caesars New Orleans Casino is within half a mile (1 km) and Port of New Orleans is within 2 miles (3 km).

What's nearby

  • Ernest N. Morial Convention Center - 4 min walk
  • Canal Street - 8 min walk
  • Caesars New Orleans Casino - 9 min walk
  • Port of New Orleans - 15 min walk
  • Bourbon Street - 16 min walk

Getting around

  • St Charles at Girod Stop - 7 min walk
  • New Orleans Union Passenger Terminal - 17 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Gordon Biersch Brewery Restaurant - ‬6 min walk
  • ‪Fulton Alley - ‬4 min walk
  • ‪Ruth's Chris Steak House - ‬4 min walk
  • ‪Grand Isle Restaurant - ‬5 min walk
  • ‪Ernst Cafe - ‬3 min walk

About this property

The Mercantile Hotel New Orleans

3-star eco-certified hotel near Ernest N. Morial Convention Center
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the eco-certified The Mercantile Hotel New Orleans. Parking is available for a fee.

This 3-star New Orleans hotel is smoke free.

  • 90 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Art gallery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 612 out of 1021 reviews" "
Rating 8 - Good. 221 out of 1021 reviews" "
Rating 6 - Okay. 98 out of 1021 reviews" "
Rating 4 - Poor. 52 out of 1021 reviews" "
Rating 2 - Terrible. 38 out of 1021 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tabby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Kathleen

Travelled with family
Disliked: Property conditions & facilities
Ideal location, upkeep needs work
The location of this hotel was perfect for our stay! It was trendy, decor wise, and had a bar in the lobby. The elevator reeked of weed though, and the curtains in the room were torn. Just an okay place.
Stayed 2 nights in Feb 2024

2/10 Terrible

The

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is fine but the "valet" parking situation was atrocious. We arrived during a rain storm of deluge proportions. We parked on the street adjacent to the hotel and were told to leave the car there and someone would move it to a lot. No one offered or was available to unload our luggage and bags. Thus we were forced to unload the luggage and bags ourselves and walk to the hotel entrance, We arrived in the lobby totally drenched. At the prices the Mercantile charges (including $48 per night for parking) someone should (a) meet us at our car with a large umbrella, and (b) unload our luggage and deliver it to the lobby.
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Sunnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved The Merchantile! Very nice atmosphere. Loved the layout of our room and beds were very comfortable!
Stayed 1 night in Feb 2024

6/10 Okay

LENDY, MIAMI

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The cleaning of the room was terrible. Shifts set dirty.The air conditioner top nasty. The elevator nasty.Just the staff very nice but the breakfast one day has warm milk another they dont.For really expensive price I paid I dont recomend it.
Stayed 3 nights in Feb 2024

4/10 Poor

Alex

Stayed 3 nights in Feb 2024

8/10 Good

Phillip, Covington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay right in the Warehouse District
Stayed 1 night in Feb 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Alex

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Location was great for walking to different neighborhoods. Hotel was run down and poorly maintained. The gym was closed, one elevator out of two was broken, coffee machine in room broken and dirty, blow dryer in room broken, outlets in bathroom didn’t work and the lights were flickering on and off, and windows were filthy. Floor outside of our room had crumbs all over that were not vacuumed up once the entire 5 days we were there. Staff was moderately nice and helpful when we needed extra towels but otherwise did not have any interaction.
Stayed 1 night in Feb 2024