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The Royal Sonesta New Orleans

4.5 star property
4.5-star luxury hotel near Bourbon Street

Choose dates to view prices

Photo gallery for The Royal Sonesta New Orleans

Street view
Lobby
Hypo-allergenic bedding, pillowtop beds, in-room safe
2 bars/lounges, poolside bar
Outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Gym
  • Parking available

Explore the area

Map
300 Bourbon St, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Jackson Square
    ‪8 min walk‬
  • Caesars Superdome
    ‪16 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds, Bathtub (Patio)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Bathtub (Patio)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Queen Beds, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (RClub)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed (RClub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner (Executive Level)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony, Corner (Executive Level)

7.8 out of 10
Good
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pool Patio Split Level)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Pool Patio Split Level)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Back Patio Split Level)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Back Patio Split Level)

8.0 out of 10
Very good
(2 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

View from room

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Interior)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms (Interior)

  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Semi-Private Balcony (Interior)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Semi-Private Balcony (Interior)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Mobility, Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed (Mobility, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(43 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(116 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

7.8 out of 10
Good
(56 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

9.0 out of 10
Wonderful
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Interior)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Balcony (Interior)

8.6 out of 10
Excellent
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

8.6 out of 10
Excellent
(48 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Executive Level)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds (Executive Level)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Executive Level)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed (Executive Level)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Executive Level, Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Executive Level, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Balcony (Bourbon Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony (Bourbon Furnished)

  • City view
  • Sleeps 3
  • 1 Double Sofa Bed

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About the area

New Orleans

French Quarter stay.Within a 10-minute walk of this French Quarter hotel, you'll find Bourbon Street and Jackson Square. Also, French Market is within half a mile (1 km) and Ernest N. Morial Convention Center is within 2 miles (3 km).

What's nearby

  • Bourbon Street - 1 min walk - 0.0 km
  • Jackson Square - 8 min walk - 0.7 km
  • Caesars Superdome - 16 min walk - 1.4 km
  • Ernest N. Morial Convention Center - 18 min walk - 1.6 km
  • National World War II Museum - 3 min drive - 1.5 km

Getting around

  • Canal at Bourbon Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 11 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪Famous Door - ‬1 min walk
  • ‪Bourbon Street Drinkery - ‬1 min walk
  • ‪Old Absinthe House - ‬1 min walk
  • ‪Mambo’s - ‬1 min walk
  • ‪The Beach On Bourbon - ‬1 min walk

About this property

The Royal Sonesta New Orleans

4.5-star luxury hotel near Bourbon Street
The Royal Sonesta New Orleans offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. A nightclub, a terrace, and multilingual staff are also featured at the luxury The Royal Sonesta New Orleans. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

  • 483 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1969
  • Nightclub
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Royal Sonesta New Orleans offers 483 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 16 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour gym
  • Nightclub
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (48 inches high)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 46.48 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee (between 13 February and 17 February): USD 45 per accommodation, per night
  • Resort fee: USD 29.05 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • Partner property access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 46.48 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and cash. The property is professionally cleaned.

We should mention

  • Pool access available from 11:00 AM to 7:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans
The Royal Sonesta New Orleans Hotel
The Royal Sonesta New Orleans New Orleans
The Royal Sonesta New Orleans Hotel New Orleans

The Royal Sonesta New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1778 out of 2818 reviews
Rating 8 - Good. 551 out of 2818 reviews
Rating 6 - Okay. 260 out of 2818 reviews
Rating 4 - Poor. 109 out of 2818 reviews
Rating 2 - Terrible. 120 out of 2818 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. A little noisy while trying to sleep due to party goers in the French Quarter. The only thing I didn’t like was that they charge $8 for bottles of water in your room. We bought bottled water at the CVS on Canal street which is less than 10 minute walk from hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carolyn Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartender at the pool was not that friendly but otherwise the pool was clean.
Stayed 3 nights in Apr 2025

6/10 Okay

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great really enjoyed it
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Amenities, property conditions & facilities
N/A
Stayed 3 nights in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

2/10 Terrible

Kenneth, Sunnyvale

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I never received my Welcome gift as stated in my reservation. And I could not use one of my daily $15 which is part of the $25 resort fee, the hotel did not explain that I could not use that on the day of departure!! Horrible experience with the resort fee extras that we get charged for daily! Feels like a scam.
Stayed 2 nights in Mar 2025

8/10 Good

Denise

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Great location. Pool was fabulous
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Abbey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it and will be back!!! So convenient to everything.
Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Wardell

Stayed 1 night in Mar 2025

8/10 Good

Sonia

Stayed 3 nights in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
April at Registration was wonderful in helping us extend our stay another evening!
Stayed 1 night in Mar 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Bertha

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was professional very helpful. Made our check in so easy. Had free breakfast was delicious, but our last stay on 3/18/2025 female manager was very rude, unprofessional. Had a bad attitude for having to order a take out breakfast.
Stayed 4 nights in Mar 2025

6/10 Okay

jennifer

Stayed 2 nights in Mar 2025

6/10 Okay

Tiecheng, Charlotte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very hard to drive to because one street is always blocked. We could not get to the hotel front door. So we called front desk. The front desk person was very rude and impatient. She just told us a garage address and hang off the phone. So we drove to the garage but the garage was all full and cars filled up all garage entrance, no one was at the garage door to help guest, and there was no sign to show the garage is associated with the hotel. We had to park the car far away and physically got to front desk to ask a person to help parking. Yes, we did choose valllet parking and paid $55 per day for parking. Very bad experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Staff

My mother and I are not night life people but we enjoyed chatting with staff and meals at the hotel restaurant. Parking is a little confusing the first time but once you go, it’s easy!
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right on Bourbon Street. Staff was very friendly. Hotel has some amazing restaurants.
Stayed 2 nights in Mar 2025