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Trident Inn & Suites, New Orleans

2.5 star property
Hotel perfectly located for exploring New Orleans East Area

Choose dates to view prices

Photo gallery for Trident Inn & Suites, New Orleans

Relax in a spacious lobby with comfortable seating, a TV, and a reception desk.
Enjoy a casual dining experience with comfortable seating and a self-service counter.
Hotel entrance with covered walkway and parking area.
Relax in this inviting space with a comfortable bed, desk, and TV.
Relax in this stylish living room with a plush sofa, coffee table, and mounted TV.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
12340 I-10 Service Rd, New Orleans, LA, 70128
  • Bourbon Street
    ‪16 min drive‬
  • Canal Street
    ‪17 min drive‬
  • Caesars New Orleans Casino
    ‪17 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

New Orleans East Area stay.Your stay at this New Orleans East Area hotel places you within 12 miles (20 km) of Bourbon Street and Caesars Superdome. Canal Street and Caesars New Orleans Casino are also within 12 miles (20 km).

What's nearby

  • Bourbon Street - 16 min drive - 19.3 km
  • Canal Street - 17 min drive - 22.1 km
  • Caesars New Orleans Casino - 17 min drive - 22.1 km
  • Ernest N. Morial Convention Center - 18 min drive - 22.8 km
  • Port of New Orleans - 19 min drive - 25.0 km

Getting around

  • New Orleans Union Passenger Terminal - 16 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Domino's Pizza - ‬6 min drive
  • ‪KFC - ‬11 min walk

About this property

Trident Inn & Suites, New Orleans

Hotel perfectly located for exploring New Orleans East Area
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Trident Inn & Suites, New Orleans. Free self parking is available.

This New Orleans hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 4 levels
  • Built in 1997
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room
Trident Inn & Suites, New Orleans offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

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  • Breakfast included
  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 5 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 2 days prior to check-in.

We should mention

  • The seasonal pool will open May 10 and close August 31.
  • Pool access available from noon to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Stay Express Inn New Orleans
Stay Express New Orleans
Quality Inn New Orleans
Quality New Orleans
Stay Express Inn Suites New Orleans
Quality Inn
Trident Inn Suites
Townhouse New Orleans East
Trident & Suites, New Orleans
Trident Inn Suites New Orleans
Trident Inn & Suites, New Orleans Hotel
Trident Inn & Suites, New Orleans New Orleans

Trident Inn & Suites, New Orleans Reviews

Reviews

6.6
Rating 10 - Excellent. 314 out of 1004 reviews
Rating 8 - Good. 192 out of 1004 reviews
Rating 6 - Okay. 153 out of 1004 reviews
Rating 4 - Poor. 122 out of 1004 reviews
Rating 2 - Terrible. 223 out of 1004 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Jun 2025

8/10 Good

Yulysma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2025

6/10 Okay

Patricia

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Did like the fenced in parking area. Didn't like the smell in the room that was making us feel a bit sick. A smell like extreme disinfectant or not sure what it was. The continental breakfast was okay except the juice machine was broke. Perhaps a gallon of juice could have been substituted so we would have something to drink besides coffee.
Stayed 3 nights in Apr 2025

2/10 Terrible

William

Stayed 1 night in Apr 2025

10/10 Excellent

Keara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is quite the contrary of the bad reviews. The staff is friendly and very hospitable. The owner is great. Made sure my stay was more than exceptional. I would recommend Trident to anyone who is coming to visit or simply needing a getaway. My room was welcoming and comfortable, and beds are clean and tidy upon arrival. The bedding smelled like it had actually been washed. The breakfast is alright, nothing extravagant, but will get you full.
Stayed 1 night in Apr 2025

8/10 Good

Krystal

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Whenever we are in the area this is it go to place. The staff is really nice, so far never had any problems during our stay
Stayed 1 night in Apr 2025

10/10 Excellent

Rashawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicklas

Liked: Cleanliness, staff & service
My room had bed bugs
Stayed 3 nights in Mar 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Mar 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
They were able to check me in early. However, something was wrong with the AC and heat in my room. The air conditioning unit on the wall would not turn off. It was freezing cold in my room. They had to change my room and that one you can only control the heat and AC on the wall I had to keep on adjusting get to try to either cool the room down or make the room warmer. they had no bottle of water so I had to get the water out of the machine in the exercise room and get some ice. The bar where the restaurant inside the hotel was not open. Very disappointing. They did not disclose one the site that they restaurant is closed on a certain day or their bar is closed on a third day. They directed me to a restaurant right next to the right of the hotel, which was a lifesaver otherwise I would not have been able to eat dinner. I appreciate that they had a vehicle to drop me off at the airport after my stay so that helped out a lot.
Stayed 1 night in Mar 2025

10/10 Excellent

Danny

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to local eats
Stayed 1 night in Mar 2025

6/10 Okay

Heather

Liked: Property conditions & facilities
The floor was sticky and the staff was rude except the security.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This hotel is worth the stay. Beds are very comfortable. Rooms are good size. Very clean inside and out. Even the elevator was clean and smelled good. We felt very safe in the area.
Stayed 4 nights in Mar 2025

8/10 Good

Salina

Travelled with family
Liked: Cleanliness
Overall works well on a budget. Break time was short especially when you have a family. Wish that towels were changed daily.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jorge

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Property was ok it had a smell in the halls. The gate for parking we loved! We just needed a place for a couple hours. Woke up got breakfast it was ok. There was roach in the restroom. Beds are firm with 3 pillows.
Stayed 1 night in Mar 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Cary M.

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basically clean hotel
Stayed 1 night in Mar 2025

10/10 Excellent

bashir

Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 85 year old Mom had her room and said she when she come back to New Orleans she wants to stay at the Trident.
Stayed 2 nights in Mar 2025

2/10 Terrible

Victory

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Taquiya

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I am not normally one for negative reviews, i have stayed in bad hotels before, so that's not what provoked this review. The customer service was terrible. We arrived, room was clean but missing a towel for our 2 person reservation. There were no phones in the room so my husband went to desk to request towel. He was not properly listened to, and she requested a return of towels which didn't make sense considering we had just arrived and all we needed was a second towel. She then offered him one clean and one dirty (yes you heard me right!) I believe despite his refusal he was still given a dirty towel. Our second day room service didn't come at all, and i had to return to the desk and explain the issue to the once again rude front desk woman. (With used towels and rags in hand) She did however spring into action upon realizing, my room had not been attended and this time gave us clean linen in exchange for our dirty. No garbage was collected that day. Breakfast was from 7am.to 9am. And not 1 second after, they would rope it off. The breakfast was not continental, they offered a waffle maker and dry products.The juice machine was broken, there were signs for broken things everywhere which caused me to miss the no food outside the breakfast area sign that the owner very rudely eve's dropped on my phone conversation to fuss at me about. When I had absolutely no food in my hand whatsoever. My toilet broke, we were handed a plunger to fix,bathroom door was broke. Not good stay.
Stayed 4 nights in Mar 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a little nervous but it was a great stay! Super clean, service was great, highly recommend for the price!
Stayed 1 night in Mar 2025