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Crystalbrook Kingsley

4.5 star property
4.5-star luxury hotel near Newcastle Civic Theater

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Photo gallery for Crystalbrook Kingsley

Breakfast, lunch and dinner served
Lobby
Exterior
Breakfast, lunch and dinner served
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
282 King St, Newcastle, NSW, 2300
  • Place, Newcastle Civic Theater
    ‪1 min walk‬
  • Place, Newcastle City Hall
    ‪1 min walk‬
  • Place, Newcastle Beach
    ‪16 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪24 min drive‬

Room options

View all photos for Urban King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King

9.4 out of 10
Exceptional
(65 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Park King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park King

9.0 out of 10
Wonderful
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour King

9.2 out of 10
Wonderful
(11 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban Twin

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Park Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban King Accessible

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King Accessible

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Family Room

  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

About the area

Newcastle

Heart of Newcastle.With a stay at this Newcastle City Centre hotel, you'll be within half a mile (1 km) of Newcastle Civic Theater and 2 miles (3 km) of Newcastle Beach. Newcastle Ocean Baths and Merewether Beach are also within 2 miles (3 km).

What's nearby

  • Newcastle Civic Theater - 1 min walk - 0.0 km
  • Newcastle City Hall - 1 min walk - 0.0 km
  • Newcastle Civic Park - 2 min walk - 0.2 km
  • NEX - 7 min walk - 0.6 km
  • Newcastle Beach - 16 min walk - 1.3 km

Getting around

  • Civic Station - 3 min walk
  • Newcastle, NSW (NTL-Williamtown) - 31 min drive

Restaurants

  • ‪Clarendon Hotel - ‬2 min walk
  • ‪Light Years - ‬3 min walk
  • ‪Menya Makoto - ‬3 min walk
  • ‪Chinois - ‬4 min walk
  • ‪Rascal - ‬1 min walk

About this property

Crystalbrook Kingsley

4.5-star luxury hotel near Newcastle Civic Theater
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the luxury Crystalbrook Kingsley. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle hotel is smoke free.

  • 130 guestrooms or units
  • 9 levels
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.6 miles (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 39 for adults and AUD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Raised toilet seat (18 inches high)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 39 for adults and AUD 20 for children
  • Covered valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 381 out of 586 reviews
Rating 8 - Good. 134 out of 586 reviews
Rating 6 - Okay. 45 out of 586 reviews
Rating 4 - Poor. 17 out of 586 reviews
Rating 2 - Terrible. 9 out of 586 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Greg

Stayed 2 nights in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
We booked an Urban King room and were allocated level 5. We didn’t get off to a great start. The instructions we were given was for valet parking park in the 5 min valet zone out the front. I expected to find a valet zone sign. There is none. Check-i was polite but far from welcoming or friendly. We were referred to the in-room tablet for hotel information. This is a disaster. It’s slow and clunky and sometimes freezes. eg. To see the breakfast menu you have to click on the roundhouse restaurant (how do you know that’s where breakfast is?) then click on lunch and dinner then click on breakfast. The same tablet has menus for the bar and restaurant and says the bar opens at 5. It really opens at 5:30 so we spent some fun times in the lifts with several other couples trying to get to the bar without success. The restaurant has a set 3 course menu (according to the tablet) and we couldn’t see any pre-theatre dining option. Over the phone they had taken my dinner reservation for 5:30 but it wasn’t in the system when I checked in and the restaurant doesn’t open until 6 anyway. The room is modern and nice. Aircon and wifi worked well. There was some road noise, corridor noise and city hum so I’m glad I brought earplugs. It’s right next door to the Civic Theatre which is handy for shows (but a pre-theatre menu would make it even handier). We slept well. Breakfast was very good. There’s a selection from the cold buffet and hot items are chosen from an a la carte menu. Nice.
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Amenities
Did not have breakfast
Stayed 2 nights in Oct 2025

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
The beds were very uncomfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Anne-Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful modern and comfortable room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rochelle

Stayed 1 night in Sep 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kavitha

Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in ..room felt big for a standard size . Excellent location and the staff super friendly and knowledgeable about the local area
Stayed 3 nights in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was lovely but rooms need a mirror in the main room so not dependent on only one mirror in the bathroom. We commented on this need from both of our rooms.
Stayed 1 night in Sep 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service
The staff and hotel itself was really nice. Felt very safe. Parking options were very difficult - over a weekend spent long periods driving around trying to find a park both during the day and at night. Option for valet at $50/night was pretty dear.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gabriella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, opposite a beautiful park and cultural precinct on one side and overlooking a working harbour (sort walk) with waterfront boardwalk on the other. Staff were friendly and helpful and room was spacious, clean, modern and comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Domenica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Zhanerken

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashleigh

Stayed 1 night in Sep 2025

8/10 Good

Dion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms for the price per night!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Newcastle Stay

Stayed for a night to attend a dinner in Newcastle. Have stayed a number of times and it is a great hotel.
Stayed 1 night in Sep 2025

8/10 Good

Anne, TERRIGAL

Travelled with partner
Liked: Amenities
The room was nice however a little noisy from street traffic otherwise a very nice stay 😁
Stayed 2 nights in Sep 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying there ... so central to everything
Stayed 1 night in Aug 2025

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, stay was great. Disappointing my partner got sick on the day and we the day in the room, but our service from Christal on front reception was amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Haely

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and close to everythig and a 30 second walk from civic the light rail stop
Stayed 1 night in Sep 2025

4/10 Poor

Danielle

Liked: Cleanliness
Disliked: Staff & service
Shape of the building is unique. Rang Rm Service for a bucket of ice. After 45 mins I rang again - no answer. I went down to the bar to get two glasses of ice. The vanity kits - especially the cotton wool pads to cleanse your face, are very cheap, both ripped on the first wipe. The parking arrangements really need to be looked at.
Stayed 1 night in Sep 2025