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Best Western New Kent Hotel

3.0 star property
3-star hotel near St. James' Park

Choose dates to view prices

Photo gallery for Best Western New Kent Hotel

Exterior
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Breakfast, lunch and dinner served
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Osborne Road Jesmond, Newcastle-upon-Tyne, England, NE2 2TB
  • University of Newcastle-upon-Tyne
    ‪3 min drive‬
  • Northumbria University
    ‪3 min drive‬
  • St. James' Park
    ‪4 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Newcastle-upon-Tyne

Heart of Newcastle-upon-Tyne.Within a 15-minute walk of this Jesmond hotel, you'll find Jesmond Dene Park and Jesmond Cricket Ground. Exhibition Park and University of Newcastle-upon-Tyne are also within 2 miles (3 km).

What's nearby

  • Freeman Hospital - 17 min walk - 1.5 km
  • University of Newcastle-upon-Tyne - 3 min drive - 2.0 km
  • Northumbria University - 3 min drive - 2.0 km
  • St. James' Park - 4 min drive - 2.9 km
  • Quayside - 4 min drive - 3.6 km

Getting around

  • Manors Station - 4 min drive
  • West Jesmond Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Lonsdale Hotel - ‬6 min walk
  • ‪Pizzeria Francesca - ‬8 min walk
  • ‪Osbornes - ‬6 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Spy - ‬5 min walk

About this property

Best Western New Kent Hotel

3-star hotel near St. James' Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Best Western New Kent Hotel also features a garden, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western New Kent Hotel offers 32 accommodations with safes and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Greek, Hungarian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.00 to 12.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne

Best Western New Kent Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 149 out of 445 reviews
Rating 8 - Good. 206 out of 445 reviews
Rating 6 - Okay. 63 out of 445 reviews
Rating 4 - Poor. 20 out of 445 reviews
Rating 2 - Terrible. 7 out of 445 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anne Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous team, great location for drinks and a meal as so many options on Osborn Road. Thanks for accommodating us with a late breakfast after parkrun. Staff couldn’t have been anymore friendlier and welcoming. Indian Restaurant is amazing. Would highly recommend.
Stayed 1 night in Mar 2025

8/10 Good

Rachael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Susan

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and friendly. Very helpful regarding the busses and metro. Hotel was quiet and the room was comfy! Perfect location for Jesmond dene parkrun with the 11am checkout meaning I could get back and shower before having to leave! Would stay again!
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Cheap and Cheerful

The reception staff were friendly, courteous and helpful. The hotel itself was tired. Decor was drab. Bedroom was sufficient for stay. Breakfast menu limited, items advertised not available. Price reflects the stay.
Stayed 2 nights in Feb 2025

8/10 Good

Andrea

Very clean room. Dining room for breakfast was lovely, spacious and breakfast was very good. Check in and out was efficient. Staff very nice and friendly. Only negative was disturbance from other occupants on my floor until 4am. Very little soundproofing and didn’t feel secure due to old ill fitting doors.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeremy

Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice but fairly basic. However, the rooms are clean and functional. The staff are attentive and pleasant (special thanks to Susan for her help). The main bonus is the restaurant attached to the hotel, which is one of the finest Indian restaurants I've ever eaten in! When we asked to book a table, we were told that it was full, but because we were residents, they prepared a table in the bar and served us there! Excellent service and excellent food!
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Very comfortable and convenient hotel with friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very good overall, nice to get a room for 4
Stayed 1 night in Feb 2025

6/10 Okay

Renukaprasad

Business traveller
Stayed 3 nights in Feb 2025

8/10 Good

Eamon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tracy

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful ensuring heater was in room during my visit in cold weather. Nice breakfast and spacious dining room. Area felt safe (single traveller) with a few options for restaurants a short walk away.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Stayed here before as it’s a nice, quiet area, and only a few minutes walk to the cafes and metro. Friendly staff and clean, comfortable and quiet room. Only stayed one night and didn’t have breakfast but we’ll stay here again if we need to.
Stayed 1 night in Jan 2025

8/10 Good

AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sparkling Clean

Very clean and tidy overall. There is quick response to needs. Please could you work on the noisy wooden flooring. Thanks
Stayed 2 nights in Dec 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Matthew

Stayed 3 nights in Sep 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy. Nice bathroom and shower. Bar available at night. Full cooked breakfast available, with cereals, although not all options available for my stay s per the menu. Excellent Indian restaurant attached to the hotel. Very busy when there with locals. Food good, with a different menu than a normal Indian.
Stayed 2 nights in Dec 2024

8/10 Good

Mrs J

Stayed 2 nights in Nov 2024