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Crowne Plaza Newcastle - Stephenson Quarter by IHG

4.0 star property
4-star spa hotel near Castle Keep

Choose dates to view prices

Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter by IHG

Exterior
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Breakfast served
Front of property
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA
  • Place, Castle Keep
    ‪9 min walk‬
  • Place, Chinatown
    ‪9 min walk‬
  • Place, St. James' Park
    ‪13 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

9.8 out of 10
Exceptional
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(16 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Club Lounge Access

Suite, 1 Bedroom, Club Lounge Access

Suite, 1 Bedroom, Club Lounge Access

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

Junior Suite, 1 King Bed, Club Lounge Access

Junior Suite, 1 King Bed, Club Lounge Access

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Club Lounge Access

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds, Club Lounge Access

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed (Double Rain Shower)

9.2 out of 10
Wonderful
(34 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Club Lounge Access

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the area

Newcastle-upon-Tyne

Newcastle-upon-Tyne retreat .Within a 10-minute walk of the hotel, you'll find Castle Keep and Chinatown. Eldon Square Shopping Centre and Tyne Bridge are also within half a mile (1 km).

What's nearby

  • Castle Keep - 9 min walk - 0.8 km
  • Chinatown - 9 min walk - 0.8 km
  • St. James' Park - 13 min walk - 1.2 km
  • The Glasshouse - 16 min walk - 1.4 km
  • Quayside - 19 min walk - 1.6 km

Getting around

  • Central Station - 6 min walk
  • Newcastle Central Station - 7 min walk
  • Newcastle Intl. Airport (NCL) - 20 min drive

Restaurants

  • ‪Mosaic Tap - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Newcastle Tap - ‬6 min walk
  • ‪The Centurion - ‬6 min walk
  • ‪Pink Lane Coffee - ‬7 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter by IHG

4-star spa hotel near Castle Keep
Crowne Plaza Newcastle - Stephenson Quarter by IHG offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 3003 square feet (279 square meters) and includes a conference center. A fitness center, a steam room, and spa services are also featured at the business-friendly Crowne Plaza Newcastle - Stephenson Quarter by IHG.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 3003 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2015
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Newcastle - Stephenson Quarter by IHG offers 251 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.47 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per week
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.47 for children
  • Nearby parking fee: GBP 15 per night (328 ft away)
  • Pet fee: GBP 25 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel

Frequently asked questions

How close is Crowne Plaza Newcastle - Stephenson Quarter by IHG to the airport?

Crowne Plaza Newcastle - Stephenson Quarter by IHG is 7.9 mi (20-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Newcastle - Stephenson Quarter by IHG on May 10, 2026 start from CA $103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Newcastle - Stephenson Quarter by IHG.

How close is Crowne Plaza Newcastle - Stephenson Quarter by IHG to the beach?

This hotel is 9.2 mi (14-min drive) from Longsands Beach and 10.9 mi (29-min drive) from Whitley Sands. Don't forget your sunscreen!

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Newcastle - Stephenson Quarter by IHG, but buffet breakfast is offered for a fee of GBP 18.95 for adults and GBP 9.47 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:30 AM to 11 AM.

Is there a casino at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

No, there is no casino at this hotel, but Genting Casino Newcastle (2-min walk) is nearby.

What time is check-in at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Free parking is not available at this hotel.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG have a pool?

Crowne Plaza Newcastle - Stephenson Quarter by IHG features an indoor pool.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG have a spa?

Pamper yourself with a day at Mineral House, where you can enjoy body treatments, body scrubs, and massages.

How close is Crowne Plaza Newcastle - Stephenson Quarter by IHG to downtown Newcastle-upon-Tyne?

Crowne Plaza Newcastle - Stephenson Quarter by IHG is 0.5 mi away from Newcastle-upon-Tyne.

Crowne Plaza Newcastle - Stephenson Quarter by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1004 reviews
Rating 8 - Good. 217 out of 1004 reviews
Rating 6 - Okay. 70 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rosie

Stayed 1 night in Jan 2026

10/10 Excellent

Stanislaw

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were both helpful and friendly. The room was clean and well appointed. Breakfast was good and the staff was attentive. Overall an enjoyable stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Joey

Stayed 1 night in Jan 2026

10/10 Excellent

Boe

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, while hotel had superb cleaning standard, great amenities and friendly helpful staff, highly recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

Graeme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, brilliant staff
Stayed 1 night in Jan 2026

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are so friendly and helpful, the bar area is very nice, room was spacious, clean, comfortable with everything you need for an enjoyable stay. We didn’t try breakfast but had some light bites in the bar on the evening that were ok.
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was within walking distance of the train station and city center. It was an extremely comfortable stay. We enjoyed the restaurant and bar on the premises.
Stayed 2 nights in Jan 2026

10/10 Excellent

Will

Stayed 1 night in Dec 2025

8/10 Good

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff on the front desk were excellent and so were the facilities
Stayed 1 night in Dec 2025

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location. Breakfast very nice.
Stayed 2 nights in Jan 2026

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities
Was amazing as it was run up to Christmas they had the doorway decorated
Stayed 1 night in Dec 2025

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, we come here all the time when in Newcastle but I’ll have to be honest, the place is starting to run down and if no investments in the nearby future the place will turn into a 3 star hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lee

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Hotel was great, room nice & clean. Staff were fantastic. Food was good but ended up leaving some due to the only issue was there was an infestation of fruit flies in the restaurant so it made the evening meal a little uncomfortable with flies trying to land on it & you whilst you were eating!
Stayed 1 night in Nov 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great room, good service and friendly staff
Stayed 1 night in Dec 2025

6/10 Okay

Bora

Liked: Cleanliness, property conditions & facilities
Clean a comfortable room, more 3* than 4* hotel. Breakfast cotta 1970/80’s - tinned fruit, cheap juice & coffee.
Stayed 1 night in Dec 2025

6/10 Okay

Nicholas

Lots of flies in the breakfast area.
Stayed 5 nights in Dec 2025

4/10 Poor

Lyndsey

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not the best of quality the lady at the front was amazing tho very helpful and friendly
Stayed 1 night in Dec 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities
Christmas decorations, clean room
Stayed 1 night in Dec 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service
Room was clean but lack of shower gel - why is this not checked every time rooms are serviced? Sanitary Products not freely available when needed - mad in 2025! We used the Executive Lounge and the service there was fantastic! Sorry, can’t remember the name of the colleague that we dealt with but first class!
Stayed 1 night in Dec 2025

10/10 Excellent

Max

Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had an amazing stay at the Crowne Plaza Newcastle. Many thanks to Nish and his team for the warm welcome checking in and the room upgrade :)
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Spotless room, great breakfast and lovely staff
Stayed 1 night in Dec 2025