Ratings based on 937 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Ok, not the best.

Posted Mar. 22, 2024 on Hotels
The room was average. I assume that the price reflected the location and not necessarily the facilities. The housekeeping was a bit slack, the handwash was not topped up when it was almost empty. And also, the bed was made but the room was not cleared very well.
1 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 18, 2024 on Expedia
5 out of 5
by A traveller

Posted Mar. 17, 2024 on Hotels
We had a great weekend visiting Newcastle and staying here. Sadly on the first night of our stay our room was just too hot and the AC unit wasn’t working and we couldn’t get the temperature down. Thankfully the staff moved us the next day and the best room was perfect. The service hotel and facilities were fantastic!
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 16, 2024 on Hotels
5 out of 5
by A traveller

Posted Mar. 6, 2024 on Expedia
VERY CONVENIENT FOR GLASSOUSE. VERY PLEASANT RELAXED SURROUNDINGS. V HELPFUL STAFF
5 out of 5
by A traveller

Posted Mar. 4, 2024 on Expedia
Proximity to Glasshouse and central Newcastle
5 out of 5
by A traveller

Wonderful

Posted Mar. 3, 2024 on Hotels
Such a wonderful time. Service was consistently brilliant and the view incredible!
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 24, 2024 on Hotels
5 out of 5
by A traveller

fabulous river views

Posted Feb. 21, 2024 on Hotels
4 out of 5
by A traveller

Posted Feb. 18, 2024 on Hotels
Great location for exploring Newcastle and Gateshead. The room was great and the breakfast was lovely.